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Autofair Ford of Haverhill

Haverhill, MA

Overview
Reviews
4.7
1,142 Reviews
Call Dealership (888) 874-2721
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501 Broadway

Haverhill, MA

01832

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Showing 1,142 reviews

May 05, 2022

Great service, very helpful, always try to accommodate me on what is best for me. I appreciate them very much. Thank you More

by ronypena51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gomez, Chris Gagnon
Report | Print
May 06, 2022 -

Autofair Ford of Haverhill responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Autofair Ford of Haverhill team. Drive safely, and we hope to see you back again down the road!

May 04, 2022

Courteous, on time, thorough, my service appointment was top notch, 5 star. My service advisor Russell is highly recommended More

by twalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Parolisi
Report | Print
May 05, 2022 -

Autofair Ford of Haverhill responded

Thank you for taking the time to share! We are thrilled to hear that Russell delivered such a seamless service experience. Drive safely, and we hope to see you back again at Autofair Ford of Haverhill!

May 04, 2022

Russell was amazing ! I got in and out with no issues. The waiting area was clean and spacious. The prices affordable. Everyone was courteous! More

by Ocngrl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon, Filip Kotov, Kevin Toledo, Fernando Andrada, Daniel Cameron, Joshua Yaines, Michael Pierce , Russell Parolisi, Kellsie Farnell
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May 05, 2022 -

Autofair Ford of Haverhill responded

Thank you for taking the time to share! We are thrilled to hear that Russell delivered such a successful experience. Drive safely, and we hope to see you back again at Autofair Ford of Haverhill!

May 03, 2022

I’ve been going there for a couple of years and it’s always professional and easy Kudos to the Mechanics and Staff More

by Oayala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon, Daniel Cameron, Russell Parolisi, Kellsie Farnell
Report | Print
May 04, 2022 -

Autofair Ford of Haverhill responded

Oayala, thank you for taking the time to share! We are so glad to hear that you are confident in the Autofair Ford of Haverhill team to get the job done. Drive safely, and we hope to see you again down the road!

April 30, 2022

Had an issue with the brakes on my F150. Chris Gagnon had me in and out with the issue resolved. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Report | Print
Apr 30, 2022 -

Autofair Ford of Haverhill responded

Chris, it was our pleasure to get your brakes back in prime condition for you and get you safely back on the road. Chris and the Autofair Ford of Haverhill team are always happy to lend a hand with your service needs, and we look forward to your next stop by!

April 29, 2022

Clean facilities, with friendly staff and speedy services. I continue to go back and buy cars and get them serviced More

by kmborat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kellsie Farnell
Report | Print
May 02, 2022 -

Autofair Ford of Haverhill responded

We are so grateful for your continued business! Thank you for choosing Autofair Ford of Haverhill and for stopping by to share your feedback. Drive safely until we see you again! `

April 28, 2022

Excellent service. Fast and easy. The wait was the appropriate amount of time for the service being performed. More

by Springg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kellsie Farnell
Report | Print
Apr 28, 2022 -

Autofair Ford of Haverhill responded

Thanks for trusting the Autofair Ford of Haverhill team! We appreciate your business and kind words about our work.

April 28, 2022

Excellent services . I was there because I received a letter for a recall, in less than 20 minutes they resolved everything. Your services are amazing 😻. Thank you guys More

by rafael0123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Parolisi
Report | Print
Apr 29, 2022 -

Autofair Ford of Haverhill responded

We are so happy we could help, Rafael! Thank you for choosing Autofair Ford of Haverhill and for sharing your glowing review. Drive safely!

April 28, 2022

They notify me ahead of time when I need to schedule an oil change, and almost always if there is a recall as well. Excellent customer service More

by Sonya.Plocharczyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’ve also spoken to a Chelsea and a (J) name Juanita? The were both front line service/customer service ! , Aimee Plante, Chris Gagnon
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Apr 28, 2022 -

Autofair Ford of Haverhill responded

Thank you, Sonya, for the five-star review! Keeping our customers confident in their vehicles is our goal, so we appreciate this feedback. See you down the road at Autofair Ford of Haverhill!

April 25, 2022

Russell and the team always provide great service and kept me updated,which I really appreciate! More

by billgalvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Parolisi, Kellsie Farnell
Report | Print
Apr 26, 2022 -

Autofair Ford of Haverhill responded

Thank you for your confidence in Russell and the team! We really appreciate your business here at Autofair Ford of Haverhill and we hope to see you again down the road. Safe travels!

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