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Autofair Ford of Haverhill

Overview Reviews (1,143)

Autofair Ford of Haverhill

Name: Autofair Ford of Haverhill
Address: 501 Broadway, Haverhill, MA, 01832, US
Telephone: (888) 874-2721
Rating: 4.7

4.7

1,143 Reviews

501 Broadway, Haverhill, Massachusetts 01832

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Sales: (888) 874-2721

Service: (978) 373-8400

Parts: (978) 373-8400

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Autofair Ford of Haverhill

Haverhill, MA

Overview

Reviews

4.7

1,143 Reviews

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501 Broadway

Haverhill, MA

01832

Directions

4.7

1,143 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (1,143)

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Sales: (888) 874-2721

Service: (978) 373-8400

Parts: (978) 373-8400

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Showing 1,143 reviews

April 25, 2022

SALES VISIT - NEW

Russell and the team always provide great service and kept me updated,which I really appreciate! kept me updated,which I really appreciate! More

by billgalvin

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Russell Parolisi, Kellsie Farnell

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Apr 26, 2022 -

Autofair Ford of Haverhill responded

Thank you for your confidence in Russell and the team! We really appreciate your business here at Autofair Ford of Haverhill and we hope to see you again down the road. Safe travels!

April 23, 2022

SERVICE VISIT

Really helpful when scheduling service. Will get you in asap, and very quick. Staff is great. Will get you in asap, and very quick. Staff is great. More

by Kevans88

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Russell Parolisi

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Apr 25, 2022 -

Autofair Ford of Haverhill responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Autofair Ford of Haverhill team. Drive safely, and we hope to see you back again down the road!

April 21, 2022

SERVICE VISIT

That was my first time there they treat me very well good customer service and I would love to bring my cars there , Chris did a great job , very professional customer service and I would love to bring my cars there , Chris did a great job , very professional More

by a.zellagui2012

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Chris Gagnon

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Apr 21, 2022 -

Autofair Ford of Haverhill responded

Thank you for allowing us the chance to assist you! We are thrilled that Chris provided professional service which earned your business. Safe driving from our entire Autofair Ford of Haverhill team!

April 20, 2022

SERVICE VISIT

Great place to buy a vehicle, no problems with negotiating with my trade, offered decent monthly payments. negotiating with my trade, offered decent monthly payments. More

by Doza911

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Kellsie Farnell

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Apr 20, 2022 -

Autofair Ford of Haverhill responded

We love to hear it! Thank you for recommending Autofair Ford of Haverhill and we look forward to seeing you again next time. Drive safely!

April 16, 2022

SERVICE VISIT

They are very friendly and we'll accommodate to your needs and the place is very clean needs and the place is very clean More

by sboylorn11

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Kellsie Farnell

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Apr 16, 2022 -

Autofair Ford of Haverhill responded

It's wonderful to hear that our team's friendliness and accommodating service have earned us this great review! Thank you for supporting our team at Autofair Ford of Haverhill with positive feedback, and we hope to see you again next time you require service!

April 16, 2022

SALES VISIT - NEW

Kept me updated and did a professional job Made sure everything was put back together amd nothing was missing everything was put back together amd nothing was missing More

by Bill

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Chris Gagnon

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Apr 18, 2022 -

Autofair Ford of Haverhill responded

Hi Bill - We are delighted that you had such a positive experience working with our team! Thank you for choosing Autofair Ford of Haverhill and for. stopping by to leave a review. Safe travels ahead!

April 14, 2022

SERVICE VISIT

Great service nice people did what I asked them to do with no problem thank you with no problem thank you More

by Roadkingcasey

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Kellsie Farnell

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Apr 14, 2022 -

Autofair Ford of Haverhill responded

We are grateful for your five-star review! Thanks for supporting the Autofair Ford of Haverhill team. Safe travels!

April 11, 2022

SERVICE VISIT

I took my car to be serviced and they told me how long it would take and it was done sooner than expected. The quality of service was great! would take and it was done sooner than expected. The quality of service was great! More

by Brian

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Kellsie Farnell

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Apr 11, 2022 -

Autofair Ford of Haverhill responded

Brian - We are delighted to hear that you received five-star, timely service from our Autofair Ford of Haverhill team. Thank you so much! We hope to see you down the road.

April 08, 2022

SERVICE VISIT

Very good service, now I can drive with peace of mind. Would come back again. Would come back again. More

by Ruddy

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Chris Gagnon

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Apr 08, 2022 -

Ruddy responded

Yes I will.👍

Apr 08, 2022 -

Autofair Ford of Haverhill responded

It means the world to us to hear our team's service provided you with peace of mind! We're thrilled that you plan to return to Autofair Ford of Haverhill for future services, and we look very forward to when that moment arrives!

April 07, 2022

SALES VISIT - USED

If I could give less than one star I would. Today I went to AutoFair Ford, where I bought my Ford C-Max in 2017, to seek an appraisal and potentially sell my car back to them. It has 29,000 mil Today I went to AutoFair Ford, where I bought my Ford C-Max in 2017, to seek an appraisal and potentially sell my car back to them. It has 29,000 miles on it and is in excellent condition mechanically and cosmetically. It has a couple of tiny, tiny scratches that you really have to look for order to see. I used the Kelly Blue Book site to get a sense of what my car is worth and admitted to the VERY SMALL scratches. I was given a figure of around $16,500. But then!! Then AutoFair Ford submitted THEIR OWN description of the car that--lo and behold!--said it is only worth $13,500. I saw that they categorized the exterior scratches as "Major Damage." They had the option of putting them in the "Minor Damage" category, but they did the absolutely heinous thing of calling things YOU CAN BARELY EVEN SEE "Major Damage." Well of course that lowered the value by $3K. Brilliant! They thought they could lowball me on the value of the car and then make a lot of money when they turned around to sell it, at which time they would surely describe the car as being in excellent condition with no major damage, SINCE IT HAS NO MAJOR DAMAGE. What a slimy thing to do. What a scam. What a horrible way to treat customers. I am absolutely LIVID. Stay away from this place. They have no sense of morality. More

by lorimday

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

Zachary Sabet

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Autofair Ford of Haverhill

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