Autofair Ford of Haverhill
Haverhill, MA
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I am loyal to AutoFair Ford because the in-house work is always done perfectly. They have great technicians. I always work with Justine, the best customer service rep in the industry!! She is a star! She ke always done perfectly. They have great technicians. I always work with Justine, the best customer service rep in the industry!! She is a star! She keeps me informed every step of the way about the progress on my vehicle’s service issues and is very knowledgable about the vehicles. She is a delight to work with. She is an AutoFair Superstar!🤩 More
They are dishonest and don’t know how to work on vehicles. I told them that I just wanted the recalls done and not to take appointment if they didn’t have the parts. They took appointment just to qu vehicles. I told them that I just wanted the recalls done and not to take appointment if they didn’t have the parts. They took appointment just to quote me thousands in unrelated repairs while parts are a two month wait. I dealt with xxxxxxxxxx and some bad people when I worked for the government, Autofair Fords service department is worse than anyone I’ve ever come across. Their service department in my opinion is incompetent, dangerous, and I suspect some tomfoolery if anyone back there is ASE certified. They are the epitome of shady dealerships.. I caught them in over a dozen lies. Shame on them, I hope their dark hallway walks to the bathroom at night is full of legos on the floor. More
Great job as always just wish it didn’t cost so much but knock on wood my car is running good again This time Justine took care of me she did a great job knock on wood my car is running good again This time Justine took care of me she did a great job More
I needed a routine oil change. They were prompt in adhering to the appointment time, got the oil change done and fixed a leaky tire, within an hour. They were prompt in adhering to the appointment time, got the oil change done and fixed a leaky tire, within an hour. More
Great/ very helpful. Always there with answers when I have Questions about my vehicle. Great customer service when having vehicle serviced Always there with answers when I have Questions about my vehicle. Great customer service when having vehicle serviced More
Dom is excellent at his job. He knows people as well as cars. He is professional, timely and keeps you up to date on everything being done to a car He knows people as well as cars. He is professional, timely and keeps you up to date on everything being done to a car More

