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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,192 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,192 reviews

December 04, 2025

Easy to schedule appointment. Friendly service people. Xxx xxxxx xxx xxx xxx xxx xxxx xxxx More

by buelowtrudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Dec 05, 2025 -

Autofair Ford of Haverhill responded

Here at AutoFair Ford of Haverhill, we are always thankful for positive feedback from our customers. Thank you, Trudy!

December 04, 2025

Pleasant to deal with. Roberto was very polite a courteous.. The waiting area was very clean. More

by Twobouviers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Dec 04, 2025 -

Autofair Ford of Haverhill responded

Thank you for the positive feedback! We are glad to hear Roberto provided polite and courteous service. We are also happy to know the waiting area was clean at AutoFair Ford of Haverhill!

December 02, 2025

Dealership is very clean and all salesman are friendly. Sales Manager is out and about talking with customers. More

by Mjkohli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Perez Duran , Ercan Alparslan
Dec 03, 2025 -

Autofair Ford of Haverhill responded

Thank you for the wonderful review! We are glad you enjoyed our clean dealership and welcoming team. Visit us again here at AutoFair Ford of Haverhill!

December 01, 2025

I am loyal to AutoFair Ford because the in-house work is always done perfectly. They have great technicians. I always work with Justine, the best customer service rep in the industry!! She is a star! She ke More

by CatJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Gutierrez
Dec 02, 2025 -

Autofair Ford of Haverhill responded

Thank you for your loyalty and glowing review, Cat! We're thrilled to hear our team, especially Justine, makes your experience seamless and enjoyable. We look forward to serving you again at AutoFair Ford of Haverhill!

November 21, 2025

They are dishonest and don’t know how to work on vehicles. I told them that I just wanted the recalls done and not to take appointment if they didn’t have the parts. They took appointment just to qu More

by Seanpeterson10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie
Dec 16, 2025 -

Autofair Ford of Haverhill responded

Sean, your wish came true. Last night, on the way to the bathroom, I stepped on a Lego. - Adam Schreffler

November 04, 2025

Great job as always just wish it didn’t cost so much but knock on wood my car is running good again This time Justine took care of me she did a great job More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine
Nov 04, 2025 -

Autofair Ford of Haverhill responded

Doug, we’re so happy Justine took great care of you, and we’ll be sure to pass along your kind words. Thank you for choosing AutoFair Ford of Haverhill!

October 31, 2025

I needed a routine oil change. They were prompt in adhering to the appointment time, got the oil change done and fixed a leaky tire, within an hour. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stubbs
Oct 31, 2025 -

Autofair Ford of Haverhill responded

Ed, thank you for sharing your positive feedback about our service team! We are thrilled to see this five-star review and hope you'll return to AutoFair Ford of Haverhill for all of your future auto needs!

October 29, 2025

In and out no issues, Bill was excellent as usual 10 out of 10 service. More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Oct 29, 2025 -

Autofair Ford of Haverhill responded

Thank you, Nate. We look forward to seeing you again at AutoFair Ford of Haverhill! Bill will appreciate your shout-out.

October 11, 2025

Great/ very helpful. Always there with answers when I have Questions about my vehicle. Great customer service when having vehicle serviced More

by tjmuir20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Oct 14, 2025 -

Autofair Ford of Haverhill responded

We’re thrilled that our knowledgeable team always has your car questions covered at AutoFair Ford of Haverhill. Thanks a ton for your trust and support! Safe travels!

October 06, 2025

Dom is excellent at his job. He knows people as well as cars. He is professional, timely and keeps you up to date on everything being done to a car More

by robertmelotajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick
Oct 07, 2025 -

Autofair Ford of Haverhill responded

Thank you for your thoughtful feedback, Robert! We're pleased to know you're in good hands with Dom. We look forward to working with you again at AutoFair Ford of Haverhill!