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Autofair Ford of Haverhill

Haverhill, MA

Overview
Reviews
4.7
1,134 Reviews
Call Dealership (888) 874-2721
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501 Broadway

Haverhill, MA

01832

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Showing 1,134 reviews

October 01, 2021

Purchased and Service my last 2 truck's here and more than satisfied how they treat me as a customer. More

by bonzo6100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Parolisi
Report | Print
Oct 01, 2021 -

Autofair Ford of Haverhill responded

Customer satisfaction is our priority so we are thrilled to see this review. Thank you so much for being part of the Autofair Ford of Haverhill family!

Oct 02, 2021 -

bonzo6100 responded

Your welcome.. Steve Paris

October 01, 2021

Thank you am happy with the service. I glad to see you are putting people safety first during this pandemic More

by Get32002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Report | Print
Oct 01, 2021 -

Get32002 responded

Great

Oct 02, 2021 -

Autofair Ford of Haverhill responded

The health and safety of our guests and our staff will always be a top priority at Autofair Ford of Haverhill! We're glad to hear that you're happy with the service you received, and we hope that same high quality care will bring you back next time you require automotive care!

September 29, 2021

Nice and efficient staff. Made my car buying experience less stressful with their sales dept expertise More

by Krisazimmerman38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Giordano, Filip Kotov
Report | Print
Sep 29, 2021 -

Autofair Ford of Haverhill responded

Thank you for the great review! We are so glad to hear that you found the right vehicle working with the Autofair Ford of Haverhill team. Congrats on your purchase, and we hope to see you back again down the road!

September 29, 2021

Russell was great and explained every detail of the service that needed to be performed on my vehicle. He is very friendly and polite. Great customer service! I appreciate the complimentary ride to More

by SPC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Parolisi
Report | Print
Sep 30, 2021 -

Autofair Ford of Haverhill responded

We strive to make the service experience easy and convenient for our guests, so this feedback is music to our ears! Thank you for choosing Autofair Ford of Haverhill and for stopping by to share a review. We hope to have the opportunity to work with you again!

September 24, 2021

Had a 7:30 apointment for repairs. Checked in at 1:30 They told me that it had not been looked at yet and they would need to keep it over night. Told the around 2:30 if it was not fixed to get it ready More

by JPTII
Recommend Dealer
No
Employees Worked With
Do not remember
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September 21, 2021

I took my vehicle for a Mass State Inspection. I was told it would be an hour. It was done in half th ed time. I'd like to say that the service rep. Chris Gagnon is very friendly, and helpful. He had me in a More

by roe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Report | Print
Sep 22, 2021 -

Autofair Ford of Haverhill responded

It's superb to hear that Chis has exceeded your expectations on multiple occasions. The Autofair Ford of Haverhill team hopes you'll continue to rely on our professional and efficient service. Thank you for leaving us positive feedback and safe travels on the road ahead!

September 14, 2021

Definitely pleased with the service I will be returning in the future thank you so much More

by Fordapn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Cameron
Report | Print
Sep 14, 2021 -

Autofair Ford of Haverhill responded

We're so happy the Autofair Ford of Haverhill team could deliver a five-star experience. We look forward to seeing you again down the road. Take care!

September 14, 2021

Scheduling and check in was fast and efficient. service performed as discussed. Russell was very helpful. More

by ricklanigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Parolisi
Report | Print
Sep 15, 2021 -

Autofair Ford of Haverhill responded

Thank you for trusting Autofair Ford of Haverhill with your service needs! We will be sure to give your kudos to Russell and the rest of the team. Safe travels!

August 31, 2021

Service advisor Chris was very receptive to my concerns, it is an asset to have up front personnel that take that extra step. 👍to Chris ! More

by J.cappy
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Report | Print
Aug 31, 2021 -

Autofair Ford of Haverhill responded

Addressing your concerns and giving you confidence in our work is where we truly shine at Autofair Ford of Haverhill! We're so pleased that Chris went the extra mile for you and that it made your experience so memorable. Thank you for your confidence in our team and we hope we'll have the chance to work with you again soon!

August 28, 2021

Ercan has been the best sales person I have ever had! Very pleasant person. No pressure what so ever helped with towing questions I had for him very knowledgeable More

by trcook04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ercan Alparslan
Report | Print
Aug 28, 2021 -

Autofair Ford of Haverhill responded

It's fantastic that Ercan's expertise and charisma made your experience so outstanding! We're so glad you chose the Autofair Ford of Haverhill team to assist you with your purchase and if there's anything else we can help you with, we'd be glad to!

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