Autofair Ford of Haverhill

Always polite and informative. Logan kept me informed throughout the service of my leaking truck and Catalytic converter replacement. Very glad they found where the water was leaking into the cab and fix throughout the service of my leaking truck and Catalytic converter replacement. Very glad they found where the water was leaking into the cab and fixed it. More

Fantastic to deal with. Very polite and professional. The oil change was quick, And I really appreciated that they applied a coupon without me giving it to them, because he saw it in my hand. oil change was quick, And I really appreciated that they applied a coupon without me giving it to them, because he saw it in my hand. More

Excellent service experience William Fischer is very Excellent service experience William Fischer is very professional He communicated very well, keeping me up to date on the status of my vehicle I Excellent service experience William Fischer is very professional He communicated very well, keeping me up to date on the status of my vehicle I strongly recommend this dealership More

The customer service is always incredible. From the first phone call to the end of whatever service is being done, everyone is polite & helpful. After today’s appointment, I had another question. As annoyed phone call to the end of whatever service is being done, everyone is polite & helpful. After today’s appointment, I had another question. As annoyed as he probably was, William Fischer returned my call & answered my silly question. I sincerely appreciate the great service! More

Always a pleasure bringing my vehicle in for service. Mark was great! Explained every detail to me. Very glad I bought this vehicle. Thank you! Mark was great! Explained every detail to me. Very glad I bought this vehicle. Thank you! More

I had service done to my car and it was done satisfactorily. I sometimes use a local mechanic but needed to have a recall on latches worked on along with a few minor items. satisfactorily. I sometimes use a local mechanic but needed to have a recall on latches worked on along with a few minor items. More

I was in and out without any up selling. Just an oil change change More

Service department is excellent, Edwin made sure he knew everything that was going on in detail so it could be addressed properly, also checked with the warranty company to make sure items were covered befo everything that was going on in detail so it could be addressed properly, also checked with the warranty company to make sure items were covered before having services done to the vehicle so I knew what the cost was up front. More

Easiest transaction ever. Internet inquiry to sales manager to approval to owning the car. Pleasant gentleman to deal with most cooperatives. Absolutely would recommend this dealership. I’ve been a loy manager to approval to owning the car. Pleasant gentleman to deal with most cooperatives. Absolutely would recommend this dealership. I’ve been a loyal customer of another Ford dealership for years this was far better with a transaction. More

I found that the dealership and personnel were very upfront with their diagnostics and pricing I liked how they kept me informed at the end of the day and the staff was very kind to work with. upfront with their diagnostics and pricing I liked how they kept me informed at the end of the day and the staff was very kind to work with. More