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Autofair Ford of Haverhill

Haverhill, MA

Overview
Reviews
4.7
1,145 Reviews
Call Dealership (888) 874-2721
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501 Broadway

Haverhill, MA

01832

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Showing 1,145 reviews

May 18, 2021

All of the issues that I took the vehicle in for service were addressed. All required work was completed in a timely manner and recommendations were made for the other service concerns with the vehicle More

by jyrki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Report | Print
May 18, 2021 -

Autofair Ford of Haverhill responded

Thank you for taking the time to review us! Hearing that you are so confident in the Autofair Ford of Haverhill team to get the job done made our day. Drive safely, and we hope to see you again down the road!

May 18, 2021

Service was quick and easy. Service was quick and easy. Service was quick and easy. Service was quick and easy. Service was quick and easy. More

by Rrsj1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Report | Print
May 18, 2021 -

Autofair Ford of Haverhill responded

Thank you for choosing Autofair Ford of Haverhill, and for taking the time to review us! We hope to welcome you back for your future service needs.

May 17, 2021

My car went in for service and it needed a new radiator. Logan called me and told me that it would be covered under my warranty. Again I’m so pleased with the service and the repair. I would surely recommen More

by Sweenfred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Agrella
Report | Print
May 18, 2021 -

Autofair Ford of Haverhill responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Autofair Ford of Haverhill, and we will certainly let Logan and our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

May 15, 2021

Amazing service as usual! Kept me in the loop during the whole process. Top notch friendly and helpful customer service. Thank you service crew amazing job! More

by JLynnD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Fischer
Report | Print
May 17, 2021 -

Autofair Ford of Haverhill responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Autofair Ford of Haverhill, and if you ever need anything else, don't hesitate to come back and see us again!

May 14, 2021

They had what I wanted, gave me a great trade value. Completed everything very quickly and drove away in my new truck. I’ve bought and sold many cars and this was a great experience More

by Paul C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Giordano, Jason Ose, Sonja Francisco
Report | Print
May 14, 2021 -

Autofair Ford of Haverhill responded

Thank you for the great review, Paul! We are thrilled to hear that you had such a successful purchase experience working with the Autofair Ford of Haverhill team. Drive safely, and we hope to see you again down the road!

May 12, 2021

Easy to make appointment, received reminder notification, Chris was very helpful and called me when he said he would. I rated the price poor because $60 for and oil change is expensive. More

by jwalsh68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Report | Print
May 10, 2021

Great service a well deserved triple AAA rating from start to finish. I would highly recommend my friends to try AutoFair in Haverhill. I will be back soon. More

by Jlozowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara
Report | Print
May 10, 2021 -

Autofair Ford of Haverhill responded

Thank you for taking the time to share! We appreciate your confidence in the Autofair Ford of Haverhill team to get the job done. Drive safely, and we hope to see you again down the road!

May 10, 2021

Great and prompt service. I was greeted upon arrival and invited to take a seat in the waiting area. Car was delivered within 45 minutes of my arrival. More

by Lnw1024
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Agrella
Report | Print
May 10, 2021 -

Autofair Ford of Haverhill responded

Thanks for the 5 star review of your service visit with us. We appreciate your business and hope to see you next time. Have a wonderful day!

May 10, 2021

I was there three times before I got any help but today I got the help I need it thank you very much logan. See you next time. Ty More

by Taina13$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Agrella
Report | Print
May 11, 2021 -

Autofair Ford of Haverhill responded

Thank you for this feedback, Taina. We apologize for any inconvenience during your initial visits, as we want the most for our guests. While it is great to hear that Logan delivered a successful experience this time around, I would be happy to speak with you to see that your concerns have been fully addressed. Please do not hesitate to reach out to me if there is anything more I can do for you. Best, Dave Pento - Service Director - 978-478-6250

May 07, 2021

Great response time, quick repairs, great customer service! Shuttle people were very nice too! I I I I I I I I I I I More

by Wendy.sibley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle guys don’t know their names, Chris Gagnon
Report | Print
May 08, 2021 -

Autofair Ford of Haverhill responded

Thank you for the awesome review, Wendy - it was a pleasure to serve you! We appreciate you trusting Autofair Ford of Haverhill with the care of your vehicle and hope to see you again soon!

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