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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,134 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,134 reviews

May 02, 2021

Great service informative knowledgeable and helpful/would recommend to others. Would have liked more for trade. I’ve got nothing else to say/ just making the 25 word mark More

by earlsteinman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Yaines
April 28, 2021

Work was completed in a timely manner and service rep, (Chris) kept me informed throughout the whole process! Very very very happy with the results!!! More

by memcintyre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Apr 28, 2021 -

Autofair Ford of Haverhill responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful experience working with Chris and the Autofair Ford of Haverhill team. Drive safely, and we hope to see you again down the road!

April 27, 2021

All requests were All requests were accomplished. Service was done in a timely manner. William was courteous and efficient. I would rec More

by Joansie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara, William Fischer
Apr 28, 2021 -

Autofair Ford of Haverhill responded

This is exactly the feedback we hope to see. Thank you so much for choosing Autofair Ford of Haverhill for your auto service needs and recommending us! We look forward to your next visit.

April 27, 2021

Chris Gagnon was very professional. He kept me informed with every step of the process in having my car repaired. Very pleased with my experience. More

by sandy_charest
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Apr 27, 2021 -

sandy_charest responded

Great customer service!

Apr 27, 2021 -

Autofair Ford of Haverhill responded

Thank you so much, Sandy! We are delighted to hear that Chris provided professional and communicative service. For all of your future auto needs, Autofair Ford of Haverhill will be here to help!

April 24, 2021

The customer service was great! The price I was quoted was spot on! And it was all done in a timely manner. Thank you so much. More

by Joleniern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Cameron
Apr 26, 2021 -

Autofair Ford of Haverhill responded

Your feedback means so much to us! Thank you for trusting Autofair Ford of Haverhill to get the job done!

April 22, 2021

The service advisor was very nice. I told him that I was there for a state inspection. He told me I’d be the first one in line. The visit was great. I was in and out of there. Very good experience! More

by stevempo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Apr 22, 2021 -

Autofair Ford of Haverhill responded

We really appreciate the positive feedback! It's wonderful to hear that our team delivered such an exceptional service experience. Thank you for trusting Autofair Ford of Haverhill with your vehicle and your business!

April 18, 2021

I had a great sales person Charlie he was very informative and answered all my questions. Was not pushy at all made me comfortable. Thanks Charlie. More

by pafunnycake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Filip Kotov, Charlie Kamer
Apr 19, 2021 -

Autofair Ford of Haverhill responded

Thank you so much for taking time to share this feedback about Charlie! We love to hear that he delivered a pressure-free car-buying experience. Safe and happy driving in your new vehicle!

April 12, 2021

Chris was helpful with getting my car repaired. Ford did not have part available so had to use after market part, at my request because of that it was not covered by warranty. Very disappointed with that po More

by callahan.transportation
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Apr 27, 2021 -

Autofair Ford of Haverhill responded

Thank you for this feedback. I am so glad that Chris could assist with your repairs but apologize that this part wasn't available. If you have any questions that I can assist with, please give me a call. Dave Pento - Service Director - 978-478-6250

April 12, 2021

Everyone was kind and not to pushy. Very willing to work with me the get a great price for a great car I walked in not even knowing I needed. More

by BHB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ose, Filip Kotov, Joshua Yaines
Apr 12, 2021 -

Autofair Ford of Haverhill responded

Congratulations on your new car! We are thrilled that you had such a positive experience here at Autofair Ford of Haverhill. Thank you and safe travels!

April 07, 2021

Went to auto fair Ford for a oil change on 2018 Ford truck my service advisor was Dan Cameron he was very helpful with explaining the bill More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Cameron
Apr 07, 2021 -

Autofair Ford of Haverhill responded

Andy - Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful experience working with Dan and the team. Drive safely in your truck, and we hope to see you again at Autofair Ford of Haverhill!

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