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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,134 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,134 reviews

March 01, 2021

I bright my car in for inspection. From the start, they were very courteous and professional. The inspection proceeded quickly and efficiently. I was informed of the process the entire time, and rolled o More

by AdamMerm72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names of the staff that assisted me. Know they said their names, but I’m terrible at remembering.
Mar 01, 2021 -

Autofair Ford of Haverhill responded

Thank you for choosing Autofair Ford of Haverhill for your inspection! We are very glad to hear that you received professional and timely service from our team. Have a wonderful week!

February 28, 2021

Would Highly recommend auto fair of Haverhill for anyone looking to buy a vehicle. Our salesman Charlie Was great to work with he was friendly and very knowledgeable. More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee Plante, Filip Kotov, Charlie Kamer
Mar 01, 2021 -

Autofair Ford of Haverhill responded

Greg, your recommendation of Charlie and the team means the world to us! Thank you for your business and your five-star review of Autofair Ford of Haverhill.

February 28, 2021

Nicholas was excellent in keeping me informed about what was happening with my car. He arranged for me to get a rental car with Hertz. More

by Schauf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Sirois
Mar 01, 2021 -

Autofair Ford of Haverhill responded

Thank you so much for reviewing Autofair Ford of Haverhill and mentioning Nicholas! We appreciate your business and are happy to know that you're a satisfied customer.

February 27, 2021

They care about the customers. I will tell my friend to go there anytime. Thank you so much. Keep up the great work and keep up caring for your customers the way you do. Plus the place is very well maintai More

by Candace H Vaters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Sirois, Logan Agrella, Chris Gagnon, Edwin Alcantara, Aaron Greenwood, Dave Pento, Daniel Cameron, Matthew Milliken
Mar 01, 2021 -

Autofair Ford of Haverhill responded

Thank you for choosing Autofair Ford of Haverhill and recommending our work to others! We are grateful for your support and we look forward to welcoming you back next time.

February 25, 2021

Fixed my job very quickly!!! Very pleased with service . You should not ask for 25 words!!!!! Ruined my dealer rating. We should not have to write all this! More

by Snaultygram1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Feb 25, 2021 -

Autofair Ford of Haverhill responded

Thank you for taking the time to leave us five stars! It was our pleasure to assist you here at Autofair Ford of Haverhill, and we look forward to your next visit!

February 24, 2021

They were only concerned with upselling me on unnecessary services. My vehicle only has 19000 miles on it. I will never go back to this dealer for service. More

by Hart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Cameron
February 24, 2021

Prompt greeting, Respectful Direct and friendly.Service Prompt greeting, Respectful Direct and friendly. Service took less time than expected. Rest Room clean and necessities sufficient. Waiting area cle More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan
Feb 25, 2021 -

Autofair Ford of Haverhill responded

Susan - Thank you for the great feedback. We strive to deliver an efficient and professional service experience, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you again at Autofair Ford of Haverhill!

February 24, 2021

Clean, establishment and everyone had a mask on. Open space waiting area. I didn’t note any plastic on seat as in past, tho it may have been removed. Auto fair used to rinse (not wash) car off at service More

by Eilbol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Very very polite young man ( he introduced himself immediately) but his name escapes me helped me look at new bronco sport while I waited for service completion. Kudos to him as well, , Nicholas Sirois
Feb 24, 2021 -

Autofair Ford of Haverhill responded

Thank you for taking the time to review us and for this feedback! We are very proud to have earned your business and happy to hear that you felt comfortable during your time working with us. Drive safely, and we hope to see you again at Autofair Ford of Haverhill!

February 23, 2021

I located a truck I was interested in purchasing at Auto Fair Ford of Haverhill which is almost 100 miles away from where I live. I explained that I didn’t want to travel that far if they weren’t serious ab More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adonis Gonzalez, Filip Kotov, Patrick Downing, Brian Schoech
Feb 24, 2021 -

Autofair Ford of Haverhill responded

Tom - For you to say that you had your easiest car-buying experience at Autofair Ford of Haverhill makes us so happy. We truly appreciate you making the trip out to see us and are so glad to know that Adonis, Filip, and our team earned your five-stars. Thank you for posting a great review so that others will know what it's like to be our guest! We hope that you're enjoying your new truck.

February 21, 2021

We had a great experience at auto fair Ford in Haverhill. I have known Scott for a few years now and he got me into something I’ve wanted for a while now for an affordable price that worked for our family. I More

by Nichole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Popkin, Filip Kotov
Feb 22, 2021 -

Autofair Ford of Haverhill responded

A big thanks to you for the wonderful review, Nichole! We're elated to see that Scott was able to get you a fantastic deal and we appreciate you taking the time to share your experience doing business with us here at Autofair Ford of Haverhill. Congratulations on your beautiful, new vehicle!

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