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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,134 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,134 reviews

February 16, 2021

Brought my 2001 Honda Civic in for a sticker. Dealership was spotless with everyone wearing masks. Waiting area was perfect. Finished the inspection quickly and was out in less than 30 minutes. More

by Tmaccarone39
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Feb 16, 2021 -

Autofair Ford of Haverhill responded

Thank you for taking the time to share! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with us. Drive safely in your 2001 Honda Civic, and we hope to see you again down the road! - The Autofair Ford of Haverhill team

February 15, 2021

Excellent customer service. I have been bringing my Ford Fusion Hybrid to Autofair Ford of Haverhill, MA for the past 3 years. They have always provided prompt, friendly and reliable service. More

by Screen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Cameron
Feb 16, 2021 -

Autofair Ford of Haverhill responded

We're so lucky to have you as a loyal customer! It always our pleasure to deliver a friendly, efficient service experience. Thank you for continuing to trust us with your Ford Fusion Hybrid and your business!

February 15, 2021

Shaun was a great sale rep, He wasn't pushy at all and was very friendly. He was just what I was hoping with my experience. More

by Cwinkow259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun
Feb 15, 2021 -

Autofair Ford of Haverhill responded

It was so kind of you to post about your experience with Shaun. Here at Autofair Ford of Haverhill, we strive to deliver a seamless experience and I am glad that came through to you!

February 14, 2021

Dan was fabulous to work with. Kept me up to date with the process. Informed what the next steps will be, and set up my follow up visit. More

by 2015FordFusion
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Cameron
Feb 15, 2021 -

Autofair Ford of Haverhill responded

We are proud to have earned your business and five-star review! Thank you for taking the time to review Autofair Ford of Haverhill and highlight Dan's great work. We look forward to seeing you next time!

February 08, 2021

Kayla was great! Most helpful and pleasant throughout the time I was there! She went above and beyond to meet all my needs and answer all my questions. She is a true professional who does her job excellently More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla
Feb 09, 2021 -

Autofair Ford of Haverhill responded

David, thank you for taking the time to leave us a review! We couldn't be happier to hear that Kayla took such good care of you here at Autofair Ford of Haverhill, and we will be sure to let her know that you appreciate her help. We look forward to working with you again sometime!

February 05, 2021

Great experience - no hassles - no pressure - picking up car totally uneventful - everything they promised was delivered - insurance was totally taken care of as was getting the sticker and the extras for t More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug and Rudy in sales - Brandon in Business Office
Feb 08, 2021 -

Autofair Ford of Haverhill responded

Diane - At Autofair Ford of Haverhill we strive to make the car-buying process simple and it's great to hear this was your experience. Thank you so much for trusting us with this purchase! We will share your kind feedback with Doug, Rudy, and Brandon.

February 05, 2021

I had the best service experience today I was greeted and the process to drop off and pick up the car was very smooth. Nicholas the service advisor was informative and so helpful More

by Maxi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Agrella
Feb 05, 2021 -

Autofair Ford of Haverhill responded

Maxi - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with Nicholas. Drive safely, and we hope to see you again at Autofair Ford of Haverhill!

January 31, 2021

Brought my car in for 15K service appointment. Matt helped me right away and was very courteous and pleasant to work with. Service was complete in 90 minutes as he predicted. Highly recommend! More

by Rpelczar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Milliken
Feb 01, 2021 -

Autofair Ford of Haverhill responded

Your recommendation means a lot to us! Thank you so much for visiting us at Autofair Ford of Haverhill for your 15k service. We appreciate this feedback about Matt and look forward to seeing you down the road.

January 29, 2021

My service advisor Nick was GREAT! Very professional and friendly when speaking to him about my vehicle. Nick made sure I was in and out as soon as possible, and I would recommend him to anyone looking for More

by Dbbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Sirois
Feb 01, 2021 -

Autofair Ford of Haverhill responded

Thank you for taking the time to leave us a review! Nick is an excellent member of our team at Autofair Ford of Haverhill, and we will be sure to let him know that you appreciate his help. We look forward to your next visit!

January 28, 2021

Excellent job on behalf of the service department for resolving my vehicles issue. Chris and Dave in the service department were instrumental in coordinating my visit for vehicle repair... More

by Eitsvideosystems
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon, Dave Pento
Jan 28, 2021 -

Autofair Ford of Haverhill responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Autofair Ford of Haverhill, and we will be sure to let Chris and Dave know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

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