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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,134 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,134 reviews

November 05, 2020

Service was excellent and completed in less time than estimated. Appreciate this as time is valued by everyone. Very happy with the service. Thank you. More

by bobbyb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry but I did not get her name. But she was great.
Nov 05, 2020 -

Autofair Ford of Haverhill responded

Hi Bobby - Thank you for taking the time to review us! It is excellent to hear that you had such an efficient service experience at Autofair Ford of Haverhill. We are proud to have earned your business and hope to work with you again down the road!

November 04, 2020

Came in for inspection, Dan was quick to help me and the service was fast, I was on my way in no time , I will be back More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Cameron
Nov 04, 2020 -

Autofair Ford of Haverhill responded

Ken, thank you for taking the time to leave us a review! We are so glad you enjoyed working with Dan here at Autofair Ford of Haverhill, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

November 04, 2020

The staff member that waited on me was Daniel. I’m not sure of his last name? He was very friendly, knowledgeable and possessed an overall great customer service. I showed up that morning without an appoi More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel service department
Nov 04, 2020 -

Autofair Ford of Haverhill responded

Scott - thank you for trusting Autofair Ford of Haverhill with your business. We're thrilled to hear that Daniel was such a pleasure to work with and we hope to see you in the future!

November 03, 2020

Could be a little faster...I waiting an hour and a half for a nail in my tire. Please bring back the coffee.....if people are scared don't take one More

by gmnxx56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Greenwood
Nov 04, 2020 -

Autofair Ford of Haverhill responded

Thank you for taking the time to leave us this feedback. We do strive for efficient and accommodating service here, and I will be sure to share these suggestions with my team. If there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Rob McDermott - Service Manager - 978-478-6520

November 02, 2020

Great service. They are truly easy to deal with ! Timely flexible polite clean shop. They went out of way to Make sure everything was done to my liking More

by Tomabare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ose, Edwin Alcantara
Nov 02, 2020 -

Autofair Ford of Haverhill responded

Thank you for trusting Autofair Ford of Haverhill with your vehicle. We look forward to taking care of you during your next visit!

November 01, 2020

Fast,effient,very pleasant and informed,drop off was easy,very clean waiting room.Took less time then estimated.First time there will be back More

by rbrunquell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Sirois
Nov 02, 2020 -

Autofair Ford of Haverhill responded

Thank you so much for allowing us the chance to earn your business! We love to see this positive feedback and look forward to assisting you next time at Autofair Ford of Haverhill. Enjoy your week.

October 31, 2020

Great job and done quick! Replaced my hood where it was bubbling up on the paint. Car looks great and repair job was flawless! great service! More

by Eagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara
Nov 02, 2020 -

Autofair Ford of Haverhill responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Autofair Ford of Haverhill, and if you ever need anything else, don't hesitate to come back and see us again!

October 30, 2020

It was an efficient, friendly buying experience. I was able to trade in a F150 , purchase new F250, and take delivery within a four time period. More

by KREPKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Giordano, Aimee Plante, Filip Kotov
Oct 30, 2020 -

Autofair Ford of Haverhill responded

Thank you for taking the time to review us! It is fantastic to hear that the Autofair Ford of Haverhill team earned your five-stars. We appreciate your support and are wishing you safe travels in your new Ford F-250!

October 29, 2020

Service personnel always friendly and helpful. Dealership is always clean. They still trying to buy my car. But I am not.selling! All mainstream has been done here. Very satisfied. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna I think., Chris Gagnon
Oct 30, 2020 -

Autofair Ford of Haverhill responded

Hi Mark - Thank you for the great feedback about our service and facilities! We appreciate you choosing Autofair Ford of Haverhill for all your auto needs. Enjoy your day!

October 29, 2020

Great, quick service. First oil change was free. I have nothing but good things to say about autofair Ford in Haverhill. Will continue to use the service department. More

by Williamtnshea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Oct 30, 2020 -

Autofair Ford of Haverhill responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Autofair Ford of Haverhill, and we look forward to your next visit!

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