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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,134 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,134 reviews

September 25, 2020

Great, timely service! After an issue with the rental, the team stepped up & was able to get a loaner from the lot! They were able to diagnose all of the issues that needed addressing and determined non-i More

by Bdmark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Agrella, Chris Gagnon
Sep 25, 2020 -

Autofair Ford of Haverhill responded

Thank you for the review! It was our pleasure to assist you here at Autofair Ford of Haverhill, and if you ever need anything else, don't hesitate to come back and see us again!

September 21, 2020

Great people in the service drive. Sent my wife in and they treated her well had her out of there quickly. Very impressed with our experience will absolutely go back. More

by marcop3312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Sirois
Sep 21, 2020 -

Autofair Ford of Haverhill responded

Thank you for taking the time to share! We are proud to have earned you and your wife's business and happy to hear that the team earned your five-stars. Safe travels and we are looking forward to working with you again at Autofair Ford of Haverhill!

September 20, 2020

Chris was great very helpful and got my issue resolved in a timely manner. I appreciate all his help and kindness with my flat tire and needing to replace the tire. More

by j.gueli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Sep 21, 2020 -

Autofair Ford of Haverhill responded

Thank you for taking the time to shout out Chris! We are proud to have earned your business and are wishing you many safe and happy miles! - The Autofair Ford of Haverhill team

September 20, 2020

First time at Autofair Ford/Haverhill. I was greeted promptly and courteously. After confirming my problem, I waited in the lounge. The repair took a little over an hour. While waiting, several employee More

by jmferullo8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Sirois
Sep 21, 2020 -

Autofair Ford of Haverhill responded

Thank you for sharing your feedback for Autofair Ford of Haverhill. I am glad to hear that our service department made the right first impression during your visit. We look forward to taking care of you next time!

September 13, 2020

There was a great team effort by all involved very efficient, friendly and respectful of my time. All of which are very important to me. More

by esermos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix Gomez, Sonja Francisco, Matt Cogswell
Sep 14, 2020 -

Autofair Ford of Haverhill responded

We couldn't have asked for a better review! It makes our day to hear that the whole team here at Autofair Ford of Haverhill came together to make your visit exceptional. We hope to see you again down the road!

September 11, 2020

Always have had great service, in and out, no problems ever, always kind and professional!!! Only wish is to have detailing offered again, like when it was regan ford. More

by Raymond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Pellegrini, Nicholas Sirois, Rob McDermott, Aaron Greenwood
Sep 11, 2020 -

Autofair Ford of Haverhill responded

Hi Raymond - Thank you for the review! We appreciate your business and hope to earn it again down the road. Safe travels! - The Autofair Ford of Haverhill team

September 10, 2020

Great customer service and appreciate being available in such short notice! Chris was excellent with addressing my needs with respect to vehicle concerns and time management. More

by rypiazza
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Sep 11, 2020 -

Autofair Ford of Haverhill responded

We appreciate you taking the time to leave a review! It is great that Chris went above and beyond to make your experience so excellent. Thank you for your business and we hope to see you back at Autofair Ford of Haverhill!

September 09, 2020

Chris was extremely helpful. He made my visit very enjoying. Will come back.! The whole experience was extemely easy from the phone call to the face to face meeting. More

by Jim.palazzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Sep 09, 2020 -

Autofair Ford of Haverhill responded

Thank you, Jim, for the 5-star review of Autofair Ford of Haverhill! It is wonderful to hear that Chris contributed to your excellent visit and we hope to see you again soon!

September 08, 2020

Adonis Gonzalez was very helpful, I still do not like the whole process of buying a vehicle. Dealership is fine not the process. Thank You More

by mike
Recommend Dealer
Yes
Employees Worked With
Adonis Gonzalez
Sep 08, 2020 -

Autofair Ford of Haverhill responded

Thank you very much for your review, Mike. I'm glad to hear that Adonis was able to assist you, but I'm sorry that you weren't completely satisfied with your experience. If there is anything else you would like to share about how we can improve, please give me a call. Safe driving! Jason Ose - Used Car Manager - 978-478-6207

September 06, 2020

Nice and easy to buy my new car. No hassle just direct answers. from answering the online survey from my insurance to contact from Auto Fair it was good. More

by poppaida
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adonis Gonzalez, Sonja Francisco
Sep 08, 2020 -

Autofair Ford of Haverhill responded

We're so glad we could deliver a straightforward and stress-free car-buying experience! Thank you for trusting Autofair Ford of Haverhill with your business, and we hope you're loving your new vehicle!

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