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Autofair Ford of Haverhill

Haverhill, MA

4.8
1,149 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,149 reviews

September 11, 2020

Always have had great service, in and out, no problems ever, always kind and professional!!! Only wish is to have detailing offered again, like when it was regan ford. More

by Raymond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Pellegrini, Nicholas Sirois, Rob McDermott, Aaron Greenwood
Sep 11, 2020 -

Autofair Ford of Haverhill responded

Hi Raymond - Thank you for the review! We appreciate your business and hope to earn it again down the road. Safe travels! - The Autofair Ford of Haverhill team

September 10, 2020

Great customer service and appreciate being available in such short notice! Chris was excellent with addressing my needs with respect to vehicle concerns and time management. More

by rypiazza
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Sep 11, 2020 -

Autofair Ford of Haverhill responded

We appreciate you taking the time to leave a review! It is great that Chris went above and beyond to make your experience so excellent. Thank you for your business and we hope to see you back at Autofair Ford of Haverhill!

September 09, 2020

Chris was extremely helpful. He made my visit very enjoying. Will come back.! The whole experience was extemely easy from the phone call to the face to face meeting. More

by Jim.palazzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Sep 09, 2020 -

Autofair Ford of Haverhill responded

Thank you, Jim, for the 5-star review of Autofair Ford of Haverhill! It is wonderful to hear that Chris contributed to your excellent visit and we hope to see you again soon!

September 08, 2020

Adonis Gonzalez was very helpful, I still do not like the whole process of buying a vehicle. Dealership is fine not the process. Thank You More

by mike
Recommend Dealer
Yes
Employees Worked With
Adonis Gonzalez
Sep 08, 2020 -

Autofair Ford of Haverhill responded

Thank you very much for your review, Mike. I'm glad to hear that Adonis was able to assist you, but I'm sorry that you weren't completely satisfied with your experience. If there is anything else you would like to share about how we can improve, please give me a call. Safe driving! Jason Ose - Used Car Manager - 978-478-6207

September 06, 2020

Nice and easy to buy my new car. No hassle just direct answers. from answering the online survey from my insurance to contact from Auto Fair it was good. More

by poppaida
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adonis Gonzalez, Sonja Francisco
Sep 08, 2020 -

Autofair Ford of Haverhill responded

We're so glad we could deliver a straightforward and stress-free car-buying experience! Thank you for trusting Autofair Ford of Haverhill with your business, and we hope you're loving your new vehicle!

September 04, 2020

Aaron went above and beyond what is expected of a dealership’s service department. When I need a new vehicle in the future, I’ll have autofair Haverhill in my because the service department is top ti More

by Dante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Greenwood
Sep 04, 2020 -

Autofair Ford of Haverhill responded

Dante - thank you for taking the time to review Autofair Ford of Haverhill. It is fantastic to see that Aaron worked so hard during your recent visit as we strive to meet the needs of customers. We look forward to working with you next time!

September 04, 2020

Excellent experience and smooth process!! The sales team and Sonja were just great and very helpful with the whole process. Thank you guys very much!!! More

by skduffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adonis Gonzalez, Sonja Francisco
Sep 08, 2020 -

Autofair Ford of Haverhill responded

Thank you for the review! We are so glad you enjoyed working with our team at Autofair Ford of Haverhill, and we will certainly let Sonja know that you appreciate the help. We hope to see you again sometime!

September 04, 2020

Very convenient on-line schedule for next day appointment, arrived on time and greeted professionally, estimated time when service to be completed. Services completed ahead of schedule. More

by dgirouard
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Sep 06, 2020 -

Autofair Ford of Haverhill responded

Thank you for the review! We are so glad you enjoyed working with our team at Autofair Ford of Haverhill, and we are proud that we provided the efficient service we strive for here. We look forward to your next visit!

September 04, 2020

Always great communication & service at this dealer. Chris is professional, informative & friendly each time I’ve gone here. Really Appreciate this kind of service! Thank you! More

by Hallimarie415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Sep 04, 2020 -

Autofair Ford of Haverhill responded

It makes our day to hear that you receive consistently excellent service from Chris and our Autofair Ford of Haverhill team. Thank you so much for your repeat business! We look forward to serving you next time.

September 03, 2020

I brought my Subaru Ascent in for a Massachusetts State Inspection. I was promptly greeted by Nicholas upon entering the service area. I took my dog for a walk and Nicholas called me when my car was read More

by mefids
Recommend Dealer
Yes
Employees Worked With
Nicholas Sirois
Sep 03, 2020 -

Autofair Ford of Haverhill responded

Thanks for this fantastic review of Autofair Ford of Haverhill! We're so glad to hear that Nicholas helped make your state inspection an exceptionally welcoming and enjoyable experience. Thank you for trusting us with your Subaru Ascent!

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