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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,144 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,144 reviews

July 20, 2020

I am extremely satisfied and completely ecstatic over my experience at AutoFair! Absolutely no pressure, no following you around nagging for your keys to hold you hostage while they try to make a deal. Ever More

by italiandiva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ose, Joseph Brown, Chelsie Golan
Jul 21, 2020 -

Autofair Ford of Haverhill responded

We're thrilled to hear that you had such an exceptional car-buying experience at Autofair Ford of Haverhill! It's wonderful that Jason and Joe made the process so attentive and stress-free. Customer satisfaction is our highest priority, so your endorsement means the world to us. We wish you many safe and happy miles in your new-to-you vehicle!

July 19, 2020

Met expectations - Thank you Dependable convenient I am always happy to complete a review. Ideally it is short and sweet with opportunity to leave comment if desired but not requ More

by markgifford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Chretien
Jul 20, 2020 -

Autofair Ford of Haverhill responded

Hi Mark, thank you for taking the time to leave us a five-star review. Customer feedback means so much to us as it helps our team improve for the future. We're grateful to have your business at Autofair Ford of Haverhill!

July 18, 2020

Very professional, and did it in a timely fashion. Told me of a reward I didn’t know I had. Which was a nice surprise More

by Stevedag8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Chretien
Jul 20, 2020 -

Autofair Ford of Haverhill responded

Hi Steve, thank you for taking a moment to leave us a review. We strive to provide friendly and professional service for every Autofair Ford of Haverhill customer and it's great that came through to you!

July 16, 2020

Service I had to bring my new Murano to Haverhill for an MA inspection and a repair to the rear plate attachment (bolt). The Service Tech person was very hel More

by ron.dellaria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Chretien
Jul 16, 2020 -

Autofair Ford of Haverhill responded

Ron, thank you for taking the time to leave us a five-star review. I'm glad to hear that our Autofair Ford of Haverhill service department took care of everything on your Nissan Murano. We're proud to have your business and look forward to working with you in the future!

July 16, 2020

Quality service done quickly and efficiently. Very friendly staff. I would recommend them to anyone who is looking for a trusted service advisor. Top notch. More

by Kostradivarius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Chretien
Jul 17, 2020 -

Autofair Ford of Haverhill responded

Thank you for stopping by to recommend Autofair Ford of Haverhill! We are very happy to hear that your recent service experience went smoothly and that you received friendly care from our team. Enjoy your weekend!

July 16, 2020

The best Wait very pleasant . Clean. Happy with the coupon. If I'm satisfied what else can I say about an oil filter change? Keep up with the coupons. More

by Auntiellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 17, 2020 -

Autofair Ford of Haverhill responded

Thank you for taking the time to share this feedback about your recent oil change at Autofair Ford of Haverhill! We are very grateful for your business and look forward to your next visit with us.

July 14, 2020

excellent , expedient and very helpful and friendly as usual an overall pleasant experience with helpful ,friendly service. i went in for an oil change ,tire rotation and inspection sticker . i was in a More

by mky097
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Chretien
Jul 15, 2020 -

Autofair Ford of Haverhill responded

Thank you for taking the time to leave us a five-star review. We are elated to hear that your visits to Autofair Ford of Haverhill are always an enjoyable experience! Our team wishes you safe travels and we look forward to working with you next time.

July 13, 2020

Jonathan was great! He and Jason took the time to work with me and my budget to get me into the vehicle I’ve been hoping for! Sonja was very helpful and informative. I couldn’t be happier with my experien More

by KDiB25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Giordano, Jason Ose, Aimee Plante, Sonja Francisco
Jul 13, 2020 -

Autofair Ford of Haverhill responded

Thank you for the 5-star review! Jonathan, Jason, and Sonja are all excellent members of our team at Autofair Ford of Haverhill, and we will certainly let them know that you took the time to mention them! We are grateful for your business, and we hope that you continue to enjoy your newly purchased vehicle!

July 09, 2020

Brought my car in for a recall, oil change and to check a tire that kept loosing pressure. Service was great and quick. Shuttle driver was also very friendly and prompt. More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and the shuttle driver
Jul 10, 2020 -

Autofair Ford of Haverhill responded

Hi Kim, thank you for trusting us with your vehicle and for sharing such positive feedback! At Autofair Ford of Haverhill, we're committed to taking excellent care of customers, and their vehicles, and I am glad to hear that came through to you.

July 07, 2020

Thank you for the prompt service. Easy scheduling online complete with shuttle home. Diagnosed,repaired and picked up same day. Couldn't ask for better service. Ryan kept me informed a More

by Lesliecdr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 08, 2020 -

Autofair Ford of Haverhill responded

Leslie, thank you for trusting our team to complete your vehicle's maintenance. We strive to provide great service and I am glad to hear that Ryan was so accommodating throughout the entire experience. It's a pleasure to have you as an Autofair Ford of Haverhill customer!

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