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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,134 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,134 reviews

July 06, 2020

I was very happy with the service and they did a great job and Matt was a pleasant person to do business with thank you More

by Butch
Recommend Dealer
Yes
Employees Worked With
Matt Chretien
Jul 06, 2020 -

Autofair Ford of Haverhill responded

It was our pleasure to assist you! Thank you for stopping by to share this feedback about Matt and our Autofair Ford of Haverhill team. We look forward to your next visit with us.

July 06, 2020

Efficient, welcoming, and professional service at Autofair Haverhill. The service writer was accurate, the work was completed in the time frame given, and I was on my way in no time. More

by WJN
Recommend Dealer
Yes
Employees Worked With
Matt Chretien
Jul 07, 2020 -

Autofair Ford of Haverhill responded

Thank you for trusting our team to get the job done. We strive to offer excellent experiences for guests and I am proud to hear that our service department hit the mark and got you back on the road! All of us at Autofair Ford of Haverhill wish you safe travels and hope that we get to work with you in the future.

July 03, 2020

Service at Autofair Haverhill Brought in an Edge and 150 for oil and a sticker. Everyone there was friendly. Service was performed swiftly. Shuttle driver was especially friendy so More

by Zdr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Chretien
Jul 06, 2020 -

Autofair Ford of Haverhill responded

Thank you for doing business with us at Autofair Ford of Haverhill. I am pleased to hear that everything was taken care of and that you are back on the road in your Ford Edge! We look forward to seeing you next time.

June 30, 2020

I had an overall great experience. They really went above and beyond to get me in the truck that I wanted. Thank you all so much More

by Lawrence
Recommend Dealer
Yes
Employees Worked With
Jose Morales, Jason Ose, Sonja Francisco, Chelsie Golan
Jul 01, 2020 -

Autofair Ford of Haverhill responded

Lawrence - For you to say that our team went "above and beyond" makes us smile! It was our pleasure to assist you and we are so glad that you were able to drive home from Autofair Ford of Haverhill in the truck you wanted. Thank you for your business!

June 25, 2020

Chris G in service Department was outstanding. He promptly took my car in and had a loaner for me when my car had to be towed to the dealership More

by Cchrisnp
Recommend Dealer
Yes
Employees Worked With
Christopher G 5 plus stars!!
Jun 26, 2020 -

Autofair Ford of Haverhill responded

Thank you for reviewing Autofair Ford of Haverhill and for giving a shout out to our team member Chris. It is wonderful to hear that you enjoyed your service visit with us and we look forward to seeing you next time!

June 22, 2020

Everyone from shuttle drivers to service advisors were extremely pleasant and professional. I appreciate how challenging it can be during COVID19. Ford should be proud of this team. More

by Maxonthepond
Recommend Dealer
Yes
Employees Worked With
I didn’t get all their names. EVERYONE gets 5 stars from me today!, Matt Chretien
Jun 22, 2020 -

Autofair Ford of Haverhill responded

Thank you for trusting the Autofair Ford of Haverhill team. We're committed to customer safety & satisfaction!

June 21, 2020

You guys are Amazing!!It is the 2nd time I take my car You guys are Amazing!! It is the 2nd time I take my car here for a repair and it is the 2nd time you guys do an amazing job finding and fixing my iss More

by JohnR.
Recommend Dealer
Yes
Employees Worked With
Mark, Matt Chretien
Jun 22, 2020 -

Autofair Ford of Haverhill responded

John, thanks for taking a moment to leave Autofair Ford of Haverhill such a great review! We're glad to hear that our team always takes care of you, and your Ford Explorer. Safe travels!

June 16, 2020

As always I have found the service on my car timely at Autofair Ford of Haverhill, also well done, in a professional way, and at a reasonable cost. I won't go anywhere else. More

by Catalin
Recommend Dealer
Yes
Employees Worked With
Matt Chretien
Jun 16, 2020 -

Autofair Ford of Haverhill responded

Thank you for the 5-star review! It is always a pleasure to service your vehicle here at Autofair Ford of Haverhill, and we look forward to your next visit!

June 15, 2020

Outstanding service dept. Matt went out of his way to help. He is extremely knowledgeable, polite, responsive and timely. I highly recommend the service department. More

by Joe W.
Recommend Dealer
Yes
Employees Worked With
Matt Chretien
Jun 15, 2020 -

Autofair Ford of Haverhill responded

Joe, thank you for taking the time to review Autofair Ford of Haverhill and for giving a shout out to Matt. We look forward to working with you during your next service visit!

June 11, 2020

Incredible people serving the community We have been partnering with Mike Perry and this team at Autofair Subaru for several years and it has always been a wonderful experience. They want t More

by Veterans Northeast Outreach Center
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Perry
Jun 12, 2020 -

Autofair Ford of Haverhill responded

Thank you for leaving us such wonderful feedback. Mike and the rest of our Autofair Ford of Haverhill team will be grateful to hear that they have earned your support! We look forward to taking care of you next time!

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