Autofair Ford of Haverhill

Excellent service. Assistance in getting the car to and from the dealership. Kept me informed every step of the way. Chris was my contact. Very helpful. from the dealership. Kept me informed every step of the way. Chris was my contact. Very helpful. More

Easy in and out! Matt made the service easy to get in and out with no hassle. I will be back. Stay safe and healthy! out with no hassle. I will be back. Stay safe and healthy! More

They where great to work with. They where nice and very helpful with the stuff I need for the truck I got. Thank for the great service. helpful with the stuff I need for the truck I got. Thank for the great service. More

Possibly the worst customer experience I have ever experienced. I have a 2019 Ford escape which had peeling paint on the rear hatch. An adviser told me ford would either repair or replace the hatch,wh experienced. I have a 2019 Ford escape which had peeling paint on the rear hatch. An adviser told me ford would either repair or replace the hatch,which I was fine with. When finally getting a decision from ford I was told that I would have to leave the car with autofair for a few days. When I asked about a loaner I was told that wasn't the policy and that I had to rent a vehicle and that ford only allowed $30 a day and all their cars were $40 a day. A new car and I still had to put out more . After a week long repair,with many phone calls not returned, I got the vehicle back with the new paint job. The car was Filthy! Autofair didn't even have the courtesy to wash it. Possibly the worst dealership ever! More

Great Place to do business I've never had a bad experience here. Everyone is polite and professional and on time and budge for what they promise. I recommend both sales and se I've never had a bad experience here. Everyone is polite and professional and on time and budge for what they promise. I recommend both sales and service. More

Autofair is amazing. They came and picked up my car at home, so I didn’t need to leave my house, and promptly returned it to me when it was finished. They always communicate every step of the way and do a home, so I didn’t need to leave my house, and promptly returned it to me when it was finished. They always communicate every step of the way and do a great job every time. Highly recommend. More

Over all it was a great experience it just took a lot longer than I expected I guess I have to say more words than I really need to in order to submit! longer than I expected I guess I have to say more words than I really need to in order to submit! More

Long time customer Have always serviced my Ford Fusion at auto fair. Service advisor Christopher very nice explained All work recommend. Waited for car about 1 hour Have always serviced my Ford Fusion at auto fair. Service advisor Christopher very nice explained All work recommend. Waited for car about 1 hour and a half. More

Excellent Service Work was done in a reasonable amount of time. Matt made sure to communicate via email or phone on what was going on and what was needed to be done for Work was done in a reasonable amount of time. Matt made sure to communicate via email or phone on what was going on and what was needed to be done for service. My experience was great and as smooth as can be. Highly recommend. More

Customer For Life! I will be quite honest, I was not looking forward to my car buying experience. However, after my positive experience with Ron Wilson and his team I am I will be quite honest, I was not looking forward to my car buying experience. However, after my positive experience with Ron Wilson and his team I am a Subaru AutoFair customer for life! My experience was just wonderful from start to finish! More