Autofair Ford of Haverhill

Many reasons for a five star rating. We got a random email from Autofair and happened to need a car. My wife found the car of her dreams and although it was used, it was fully loaded and low miles and email from Autofair and happened to need a car. My wife found the car of her dreams and although it was used, it was fully loaded and low miles and the price was right. Autofair has a decent reputation and that Goes a long way. The first couple ppl I spoke to were very nice an accommodating and scheduled the car to be brought to my house for a test drive. Our sales rep, Amaya, was phenomenal. She was always polite and friendly and took care of everything as well as made sure everything was covered even if it had been taken care of. The price was great and they gave me what I asked for on the trade in (the online program was significantly less) and then I met with Sonja who got me a great rate and was friendly, helpful and funny and went over anything I asked and although I NEVER purchase extra, their used car warranty was too good to pass up. We will never pay for any repairs u see this very well priced and al-encompassing warranty. Then Amaya delivered the car all ready to be driven. Just fantastic service and costs from beginning to end and I’m sure, beyond. More

excellent sevice start to finish Excellent experience , very short wait time , friendly atmosphere. It was a nice day and I was offered to sit outside while I waited for the service t Excellent experience , very short wait time , friendly atmosphere. It was a nice day and I was offered to sit outside while I waited for the service to be completed. More

Excellent customer care experience. Knowledgeable and friendly professional staff. Clean waiting area. All staff were masked in accordance with pandemic regulations and greeted each other friendly professional staff. Clean waiting area. All staff were masked in accordance with pandemic regulations and greeted each other More

Purchase Used Vehicle Obtained financing at a decent rate despite my less than perfect credit. The staff was helpful and communicated well and in a timely manner. I would r Obtained financing at a decent rate despite my less than perfect credit. The staff was helpful and communicated well and in a timely manner. I would recommend the dealership to anyone looking to purchase a vehicle. More

mostly I have gone to autofair Subaru but comments same for their Ford location:professional,timely,accommodating,keep u informed during service, convenient,clean environment;can take a walk on a nice day for their Ford location:professional,timely,accommodating,keep u informed during service, convenient,clean environment;can take a walk on a nice day during service and they will update you on the status More

Our experience was Awesome. We spoke with the internet manager Jason, the sales manager Jason, sales person Ercan, and the business person . They were all great. I received the deal I wanted. Picking manager Jason, the sales manager Jason, sales person Ercan, and the business person . They were all great. I received the deal I wanted. Picking up vehicle Monday May 18th. Yea More

Great Help and Service With the covid19 I did not want to have to go to the dealership to have my car serviced. So I was informed by Chris that I could drop my car off the With the covid19 I did not want to have to go to the dealership to have my car serviced. So I was informed by Chris that I could drop my car off the night before . He then called me when the work was done and allowed me to pay over the phone. He then left my car outside with the paperwork and keys in it and I came and picked it up later in the day. So I was quite happy that this could all be done without any personal contact with anyone. More

Haverhill Autofair. Thank you. My wife and I would like to thank Andy from the Service Dept for his referral, Jose the sales agent for his promise to make us happy with our purchases, Sales Manager James f to thank Andy from the Service Dept for his referral, Jose the sales agent for his promise to make us happy with our purchases, Sales Manager James for his persistence, patience, constant follow up to close the deal. Sales Manager Sonja for her courtesy, attention to detail, for caring about our well being by offering extended warranties to protect our new vehicles. I thank you all for sticking behind the Ford Motor Company Brand in always keeping the customer first. We love our new vehicles and would refer anyone who is looking to buy a vehicle to you... More

Recall There was a recall on my 2015 Ford Escape and Auto Fair reached out to me to set up an appointment. While there I had asked about got a quote on tires There was a recall on my 2015 Ford Escape and Auto Fair reached out to me to set up an appointment. While there I had asked about got a quote on tires and got a response later in the day. I was then able to take advantage of the offer Auto Fair was offering and saved some good money in the process. I worked with Chris Gagnon from the service counter and he was very polite and carried himself professionally while answering all of my questions. More

I was on my way to another dealership to buy a very I was on my way to another dealership to buy a very similar truck at a much more expensive price. My salesman Felix Gomes was great! I was on my way to another dealership to buy a very similar truck at a much more expensive price. My salesman Felix Gomes was great! More