
Autofair Ford of Haverhill
Haverhill, MA
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Matt Chretien was the service advisor and did a wonderful job, and was very helpful and the tech Sarah Martin did an amazing job on the airbag recall and left no marks and damage and did it at the highest st job, and was very helpful and the tech Sarah Martin did an amazing job on the airbag recall and left no marks and damage and did it at the highest standard thank you and thank you autofair ford of Haverhill More
I took my truck in for a recall.Service was done in a I took my truck in for a recall.Service was done in a timely & professional way, & everyone was very courteous, I was very pleased with the service I took my truck in for a recall.Service was done in a timely & professional way, & everyone was very courteous, I was very pleased with the service. More
Excellent service, the staff was able to answer all my questions and recall performed on my vehicle took about 20 minutes. Would definitely come back again with any vehicle concerns or needs in the future questions and recall performed on my vehicle took about 20 minutes. Would definitely come back again with any vehicle concerns or needs in the future! More
Robert was incredibly professional and is truly an example of what great customer service is all about. He was terrific and was very helpful in explaining what services were due. example of what great customer service is all about. He was terrific and was very helpful in explaining what services were due. More
Staff was friendly and personable. Location was clean and warm. Service work was explained and done in reasonable amount of time. Keep up the good work. and warm. Service work was explained and done in reasonable amount of time. Keep up the good work. More
MY EXPERIENCE I have been going to this dealership for several years now. When I bought my car there I was given quite a few free oil changes. I go there when I n I have been going to this dealership for several years now. When I bought my car there I was given quite a few free oil changes. I go there when I need an oil change. Just got one yesterday. The staff is professional and very helpful also. More
Neat and clean entranceway and waiting area. The wait was as predicted the check out was easy. The check in could have been more efficient, however, Bob was the only person working at the desks when I a was as predicted the check out was easy. The check in could have been more efficient, however, Bob was the only person working at the desks when I arrived for my appointment. Bob is very courteous and professional. I had a similar experience with Andy prior to this visit. More
A great team to work with and they worked hard for my business. I contacted them last year and they stayed in contact until I made a decision. business. I contacted them last year and they stayed in contact until I made a decision. More
Loved the service, brought my wife's car in for an oil change, new tires and an alignment and was out in less than 2 hours. PD: Love the coffee they have there. change, new tires and an alignment and was out in less than 2 hours. PD: Love the coffee they have there. More
I recently brought my new truck in for its first oil change. The staff for the service department were very friendly and helpful. I will definitely be bringing my vehicle back for its next service. change. The staff for the service department were very friendly and helpful. I will definitely be bringing my vehicle back for its next service. More