Autofair Ford of Haverhill

Justine from AutoFair Ford in Haverhill was incredibly kind and professional when having my truck serviced for an oil change. She was polite and listened to my concerns and provided me with excellent serv kind and professional when having my truck serviced for an oil change. She was polite and listened to my concerns and provided me with excellent service during the entire time I was there. She even got up from her desk and offered to drive my truck outside after the service was completed. I highly recommend working with Justine to anyone requiring a visit to the dealership More

I always trust the team at Autofair service with both my 2021 Ranger and my 2019 SHO. They are honest, courteous and always deliver what they promise and quote. And usually done ahead of time! Thank you a 2021 Ranger and my 2019 SHO. They are honest, courteous and always deliver what they promise and quote. And usually done ahead of time! Thank you and see you again soon. Brakes on the SHO need work I think, it’s those off ramps! ;-) More

Bill greeted me upon arrival for drop off and pick up, he was quick and efficient and knew what my vehicle's need were. was quick and efficient and knew what my vehicle's need were. More

My service manager, Bill, was wonderful to work with. He was friendly and professional and kept me informed on the progress of my car’s repair service. He was friendly and professional and kept me informed on the progress of my car’s repair service. More

Liana from the service dept was fantastic! I would give them 5 stars based on her, however there is no parking available there and even though they seem to share a parking area with the dealer I would give them 5 stars based on her, however there is no parking available there and even though they seem to share a parking area with the dealer next door, one of the sales people from next door told me I couldn’t park there and was rude, which made the experience less than pleasant. If it wasn’t for Liana we probably would have gone elsewhere. We had to bring the car in for a recall and she was very helpful, keeping us updated as to when it would be ready. She is an asset to the team there! More

Bill , in the service department was extremely helpful when I had taken my car in because the engine light had gone on. Very respectful and courteous when dealing with me. Explained everything and was v when I had taken my car in because the engine light had gone on. Very respectful and courteous when dealing with me. Explained everything and was very easy to deal with. More

Service was excellent waiting area was beautiful. Came in and left on time. Highly likable service department Came in and left on time. Highly likable service department More

Great place. Great service. From start to finish. Marc was fantastic. Highly recommended. Thank you. Great service. From start to finish. Marc was fantastic. Highly recommended. Thank you. More

Shad fathella and staff were amazing and helped me and my girlfriend get exactly what we wanted girlfriend get exactly what we wanted More

Pick up and drop off service was excellent but the prices they quoted for repairs were pretty high they quoted for repairs were pretty high More