Autofair Ford of Haverhill

Needs express oil changes They completed the service within the time they said they would but I feel they should an express service for oil changes do that it doesn’t take 2 ho They completed the service within the time they said they would but I feel they should an express service for oil changes do that it doesn’t take 2 hours. More

New Fusion Everyone at the dealership was very professional and friendly and knowledgeable my salesman Brandon Clegg was very good at explaining all the features Everyone at the dealership was very professional and friendly and knowledgeable my salesman Brandon Clegg was very good at explaining all the features included in the vehicle More

Change battery Great service. Friendly. Andy was very helpful and understanding and professional and makes you feel like you are his only customer and very knowledge Great service. Friendly. Andy was very helpful and understanding and professional and makes you feel like you are his only customer and very knowledgeable about what needs to be done More

Lease trade Everyone was friendly and helpful. Lunch was even offered. Brandon Clegg did a wonderful job explaining all my questions and concerns. Jason Lehner an Everyone was friendly and helpful. Lunch was even offered. Brandon Clegg did a wonderful job explaining all my questions and concerns. Jason Lehner and Gio Galvan were also very helpful. More

Very good The service was great!!! They went got the plate I wanted for my car. I will come again.. When my son needs a car. Very friendly The service was great!!! They went got the plate I wanted for my car. I will come again.. When my son needs a car. Very friendly More

Great experience Dealership redone. Easy in and out. Customer service reps knowledgeable and helpful with all aspects of visit. Up to and including walking me to cashi Dealership redone. Easy in and out. Customer service reps knowledgeable and helpful with all aspects of visit. Up to and including walking me to cashier for check out. Took extra time to check on warranty and made sure that the job was done right More

attentivness, professional , and helpful I was very comfortable with the people I was involved with in leasing my new vehicle. Treated with courtesy and respect. They were very friendly an I was very comfortable with the people I was involved with in leasing my new vehicle. Treated with courtesy and respect. They were very friendly and approachable. They met my needs and wants. Previously in leasing my 2017 Ford I was dissatisfied in the tactics the staff used, very pushy and I had to deal with an array of people. Thankfully the current salesperson and sales mgr. (and finance) made it totally pleasurable to work with in acquiring this auto. I spoke with other employees and they all seemed to be very pleasant. More

Basing on Service Department I have not dealt with the sales department but have used the service department at the Haverhill Location and would recommend. Andy was both helpful I have not dealt with the sales department but have used the service department at the Haverhill Location and would recommend. Andy was both helpful and friendly as well as knowledgeable when asked questions. I used their shuttle service to bring me to work and again pick me up and that was very helpful. More

Great service from the service manager and technician I arrived without an appointment and Andy fit me in. He called me with the diagnosis and completed the service in a timely manner. He was efficient, I arrived without an appointment and Andy fit me in. He called me with the diagnosis and completed the service in a timely manner. He was efficient, professional, polite and so very helpful. More