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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,134 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,134 reviews

October 15, 2019

Vehicle purchase Michelle was helpful with options from initial contact and Jason was excellent taking me through the road test and purchasing and Sonja was helpful wi More

by GJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Monteiro, Jason Ose, Michelle MacEachern, Sonja Francisco
Oct 23, 2019 -

Autofair Ford of Haverhill responded

Dear Gj, Thank you for taking the time to leave this 5-star review and sharing your excellent experience when buying your vehicle with us!

October 15, 2019

First time in for service Was greeted with pleasant service rep and was treated nicely! Service waiting area was clean and the technicians who worked did the oil change kept my More

by joerainone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ercan Alparslan, Heather Emond
Oct 23, 2019 -

Autofair Ford of Haverhill responded

Dear Joerainone, Thank you for sharing your excellent experience and leaving us a 5-star review!

October 15, 2019

Above and beyond! I was pleasantly surprised at the excellent service I received on Sunday. Ercan & Sonja were very professional and worked within my budget to get me More

by Annie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ercan Alparslan, Sonja Francisco
Oct 23, 2019 -

Autofair Ford of Haverhill responded

Dear Annie, Thank you for sharing your excellent experience when purchasing a vehicle and leaving us a 5-star review!

October 15, 2019

Oil change Andy was very helpful and fit me in for an oil change without an appointment. The full synthetic oil change price even came in lower than expected. More

by Eric T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Carrera
Oct 23, 2019 -

Autofair Ford of Haverhill responded

Dear Eric, Thank you for sharing your excellent experience and leaving us a 5-star review!

October 15, 2019

Buying a Certified used Legacy It was a delightful experience working with a very knowledgeable sales person Ryan Cyr. He was very pleasant and patient with all our questions about More

by Doug K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cyr
Oct 23, 2019 -

Autofair Ford of Haverhill responded

Dear Doug, Thank you for taking the time to share your excellent experience with us and leaving a 5-star review!

October 15, 2019

Very Pleasant Everything was great. I look forward to coming back. Service with a smile every time. I can't get over how nice everyone in the building is. More

by Big Bear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Galvan, Felix Gomez, Ercan Alparslan, Heather Emond, Andy Carrera, Matt Chretien, Chris Cianci
Oct 23, 2019 -

Autofair Ford of Haverhill responded

Dear Big Bear, We appreciate you taking the time to leave your feedback. If there is anything we can improve on to earn your 5-star review please let us know.

October 13, 2019

Great team to take care of all your needs Very helpful and friendly Sales staff. Strive to propose multiple options based on your needs. Excellent inventory of new and used cars. Look forward More

by Ranjeet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ose, Sonja Francisco, Ashley Stilwell, Matt Muldoon
Oct 23, 2019 -

Autofair Ford of Haverhill responded

Dear Ranjeet, We appreciate you taking the time to leave your feedback. If there is anything we can improve on to earn your 5-star review please let us know.

October 12, 2019

Service Andy was great and very helpful. Helped through the warranty and clearing it before work was done. Needed front brakes and he was upfront with the rep More

by Joan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Carrera
Oct 23, 2019 -

Autofair Ford of Haverhill responded

We appreciate you taking the time to leave your feedback. If there is anything we can improve on to earn your 5-star review please let us know!

October 11, 2019

Very pleasant ReCall Christopher could not have been more nice and accommodating. The recall was to take 2 hrs but was done in 1.5 hrs. Nice people there. More

by PD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Cia
Oct 23, 2019 -

Autofair Ford of Haverhill responded

Dear PD, Thank you for taking the time to leave this 5-star review!

October 10, 2019

Excellent from beginning to end. The service person that assisted me was knowledgeable, helpful, and friendly. I was in and out in 35 minutes. Overall a delightful experience. Than More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the woman in service
Oct 23, 2019 -

Autofair Ford of Haverhill responded

Dear Jim, Thank you for taking the time to leave this 5-star review!

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