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Autofair Ford of Haverhill
Haverhill, MA
1,134 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,134 reviews
October 06, 2019
Very courteous & checked to make sure that all of my needed services would be done. I was very pleased with how they knew all the services that my vehicle would need. needed services would be done. I was very pleased with how they knew all the services that my vehicle would need. More
by Cynthia Basiliere
Employees Worked With
Andy Carrera
October 03, 2019
Excellent Experience Jason and Sonja understood how to listen to us and extract details that made a difference in our search for a car. Based on this experience we would Jason and Sonja understood how to listen to us and extract details that made a difference in our search for a car. Based on this experience we would recommend AutoFair to our friends and family. We left AutoFair happy customers! More
by The Dubes
Employees Worked With
Jason Monteiro, Andy Carrera, Sonja Francisco
October 03, 2019
Sold me a broken car and refused to honor it. I bought a Certified Pre-owned 2015 Mini Cooper a month ago from them. I brought it to another service center and they discovered a broken motor mount I bought a Certified Pre-owned 2015 Mini Cooper a month ago from them. I brought it to another service center and they discovered a broken motor mount, which is a $1200 repair. AutoFair Ford of Haverhill refused to cover the service. Do not buy from them. They do not do what they say they will do. More
by Will
Employees Worked With
Gio Galvan, Ercan Alparslan, Andy Carrera
October 03, 2019
Exellent Did everything I requested in a timely manner. My vehicle was finished sooner than I was told, Employees communicated with me during the day as to wha Did everything I requested in a timely manner. My vehicle was finished sooner than I was told, Employees communicated with me during the day as to what they had found. I was completely satisfied. More
by Bob
Employees Worked With
Andy Carrera
October 02, 2019
In and out quickly. Came in for a new inspection sticker and was out within half an hour. I was very impressed with the speed of the service department staff. Came in for a new inspection sticker and was out within half an hour. I was very impressed with the speed of the service department staff. More
by EJL
Employees Worked With
Jason Lehner
October 02, 2019
Fast service, did what I requested, did not try to over sell services I didn’t need. I will keep coming back for the regular service required for my vehicle. sell services I didn’t need. I will keep coming back for the regular service required for my vehicle. More
by Big Blue
Employees Worked With
Andy Carrera
September 30, 2019
Purchased a 2019 F150 and it took them 10 days to register it. I was driving an unregistered vehicle because it was past the 7 days period. Also, they said they would pay for the inspection sticker o register it. I was driving an unregistered vehicle because it was past the 7 days period. Also, they said they would pay for the inspection sticker once we got it and ended up only sending a check for $32.50 instead of the $35 it cost after asking what it cost us. It took 6 emails and over a month to be reimbursed for the sticker. Anpther 4 emails on why they only paid $32 for sticker and still nothing..I would not purchase another car here. More
by AScip
Employees Worked With
Gio Galvan, Jonathan Giordano
September 29, 2019
Two cars purchased in one weekend Hats off to Rudy and Ana. Excellent customer service with a smile . They let you browse all you want to your hearts content. They answer all your que Hats off to Rudy and Ana. Excellent customer service with a smile . They let you browse all you want to your hearts content. They answer all your questions with a lot of patience. A new SUV Subaru Forester and a 2017 Toyota Rav 4 in excellent condition. We would definitely return to this dealership. S & S More
by Jensen
Employees Worked With
Rudy and Ana at Subaru at Auto Fair in Haverhill, MA
September 26, 2019
Fast service Had a 730 appointment for oil change and tire rotation, pickup at parts and was on my way home before 830. Will definitely be back again! Had a 730 appointment for oil change and tire rotation, pickup at parts and was on my way home before 830. Will definitely be back again! More
by Brian
Employees Worked With
Eric in Parts, Matt Chretien
September 24, 2019
A lot of work done in a short time. I had the works done for a 15 thousand mile checkup in one and a half hours, the focus runs great. And no problems have come up. I had the works done for a 15 thousand mile checkup in one and a half hours, the focus runs great. And no problems have come up. More
by Richard the Lionhearted.
Employees Worked With
Andy Carrera, Matt Chretien
