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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,134 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,134 reviews

September 24, 2019

Autofair Subaru of Haverhill I received a wonderful resolution to my dilemma. On 9/22/19 Ágata, Anthony and Curtis reassured me regarding my new purchase. My original dealer wa More

by Maureen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ágata, Curtís, Anthony
Oct 23, 2019 -

Autofair Ford of Haverhill responded

Dear Maureen, Thank you for taking the time to leave this 5-star review and sharing your excellent experience with us!

September 15, 2019

Great buying experience Jonathan Giordano was great. He’s a real asset to your dealership. He was friendly and professional. He answered all of my questions and when I asked More

by George Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Galvan, Jonathan Giordano
Oct 23, 2019 -

Autofair Ford of Haverhill responded

Dear George, Thank you for taking the time to leave this 5-star review and sharing your excellent experience with us!

September 15, 2019

It went very smoothly. Raleigh, the service adviser, and Bob, the shuttle driver, were very knowledgeable and accommodating. Others in the service area were also very friend More

by Skibby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob, the shuttle driver., Raleigh Martin
Oct 23, 2019 -

Autofair Ford of Haverhill responded

Dear Skibby, Thank you for taking the time to leave this 5-star review!

September 14, 2019

SERVICE DEPARTMENT IS ALWAYS GREAT! The service department is probably the only reason I would go back there for a car, they are always so helpful and pleasant to deal with :) More

by JP😊
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Carrera
Oct 23, 2019 -

Autofair Ford of Haverhill responded

Dear JP, Thank you for taking the time to leave this 5-star review!

September 13, 2019

Excellent customer service This was my first visit to Autofair Ford Haverhill for a repair. My car was repaired sooner than they had originally said and I was kept up to date th More

by Tasg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Emond, Raleigh Martin
Oct 23, 2019 -

Autofair Ford of Haverhill responded

Dear Tasg, Thank you for taking the time to leave this 5-star review!

September 13, 2019

Emergency tire Late in the day I had to get to AutoFair as I saw a screw in the sidewall of the tire. I arrived and was greeted and told I could be helped. Tire w More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Murray/Andrison Carrer
Oct 23, 2019 -

Autofair Ford of Haverhill responded

Dear Ray, Thank you for taking the time to leave this 5-star review!

September 07, 2019

10k service Appointment was set in a timely fashion that met my time constraints. Service was done quickly. and professionally. Would recommend Auto fair to anyon More

by mikey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raleigh Martin
Oct 23, 2019 -

Autofair Ford of Haverhill responded

Dear Mikey, Thank you for taking the time to leave this 5-star review!

September 05, 2019

Car Breakdown On the way to the store our car starting acting eradicate bucking, stop and go. turns out it was a power issue with the battery More

by Swake183
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Chretien
Sep 06, 2019 -

Autofair Ford of Haverhill responded

Hello there!! Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are glad to hear your vehicle is fixed with Matt! Please do not hesitate to contact us if you need anything else. Sincerely, Anna Syhavong 978-478-6249 Internet Manager

September 02, 2019

Everybody worked together to make the deal possible. Everything was a pleasant experience, All people were friendly and accommodating. I was there after closing hours and the sales person stayed. The fin More

by Mr. A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Giordano, Sonja Francisco
Sep 06, 2019 -

Autofair Ford of Haverhill responded

Mr.A, On behalf of the AutoFair Ford of Haverhill team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new vehicle in the future. We are glad we were able "MAKE IT HAPPEN"!!!! :) Sincerely, Anna Syhavong 978-478-6247 Internet Manager

August 26, 2019

Positive Experience My 2018 F150 was consuming excessive oil and Matt Chretien was able to confirm the issue and have a new engine installed. I was very pleased with the More

by Gusman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Chretien
Sep 06, 2019 -

Autofair Ford of Haverhill responded

Hi there Gusman!! Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback! We are glad to hear that Matt was able to help you with the issue of your Ford F-150. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! Please feel free to contact us if you ever need anything. Sincerely, Anna Syhavong 978-478-6247 Internet Manager

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