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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,134 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,134 reviews

August 25, 2019

Excellent service Andy has shown his professional service. He is always pleasant and friendly. I feel confident every time I come to Autofair that I am going to be t More

by Valcanas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Carrera
Sep 06, 2019 -

Autofair Ford of Haverhill responded

Hi there! Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback!! We are glad to hear your feedback about Andy and being treated very well with us. We are striving to ensure that everyone who visits us will recommend us to their friends and family. Please do not hesitate to contact us if you need any assistance! :) Sincerely, Anna Syhavong 978-478-6247 Internet Manager

August 24, 2019

Overall positive experience I usually go right to the sales manager to help speed the process up. Kevin was helpful also. Jason Lehner really stresses they wanted the sale, ma More

by Escape@Haverhill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think Sonja was the finance person. Cannot make out his signature , Anna Syhavong, Kevin Williams, Leigh Freeman, Ben Atamian, Sonja Francisco
Sep 06, 2019 -

Autofair Ford of Haverhill responded

Hi there!! On behalf of the AutoFair Ford of Haverhill team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new vehicle in the future. Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are glad we were able "MAKE IT HAPPEN"!!!! :) Sincerely, Anna Syhavong 978-478-6247 Internet Manager

August 23, 2019

Subaru Impreza Katarina is an awesome salesperson! Would definitely buy from her again. Michael is great too! Trevor on the other hand, way too pushy and dominating More

by KAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katarina Jesson, Michael, Trevor and RJ.
August 22, 2019

gratv job fining and fixing my problems I explain ed my problem with my truck and they got it right on the first time. Hopefully, my radio will stay fixed. but all other little issues have More

by R Cox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Chretien
Sep 06, 2019 -

Autofair Ford of Haverhill responded

Hi there!! Thank you so much for your thoughtful review!! We are glad Matt and our service department was able to assist you with your vehicle. If you need any assistance, please do not hesitate to contact us. Sincerely, Anna Syhavong 978-478-6247 Internet Manager

August 18, 2019

Ford service The service department took my vehicle on time Performed service in a timely manner Price was extremely fair Service area and waiting area were cl More

by 2015150owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Shahin
Sep 06, 2019 -

Autofair Ford of Haverhill responded

Good afternoon! Thank you for your thoughtful review and appreciate your time to provide your positive feedback! We are glad to hear our service department was able to fix your F-150! If you need any assistance, please do not hesitate to contact us. :) Sincerely, Anna Syhavong 978-478-6247 Internet Manager

August 16, 2019

Shop Them First - No Need to Look Further! This was by far the most enjoyable car buying experience ever! NO rush, no pressure. Ron was friendly, knowledgeable, extremely helpful. We'll be bac More

by Bev & Bob
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wilson,
August 15, 2019

Friendly, in on time, serviced and out as promised Friendly reception, in on time and out on time. Service advisor was ready with my needs. No high pressure, but a suggestion of a need, I bought the s More

by customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Emond
Sep 06, 2019 -

Autofair Ford of Haverhill responded

Good afternoon, Thank you for your thoughtful review and appreciate the time. We are happy to hear that our service department was able to meet with your needs! Please do not hesitate to contact us if you need any more assistance. :) Sincerely, Anna Syhavong 978-478-6247 Internet Manager

August 14, 2019

The Best in the Business! We recently took out 2015 Mustang to Autofair in Haverhill for routine service. Everyone there was professional and courteous. We have been to many More

by DTret88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Giordano, Jason Lehner, Jason Ose, Andy Carrera
August 10, 2019

satisfaction My salesman ercan alparsian was excellent. He took his time with me as I was nervous about buying a new car. He put me at ease and went above and be More

by mtk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know the other sales rep's name but he was very helpful. I did not finance my car., Ercan Alparslan
August 10, 2019

Best ever! I drove up from Virginia and needed service for my Lincoln MKC. Andy greeted me and immediately fit me in for repair of the anti-theft alarm. The wor More

by Lynn$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Carrera
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