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Autofair Ford of Haverhill

Haverhill, MA

4.8
1,149 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,149 reviews

September 13, 2019

Emergency tire Late in the day I had to get to AutoFair as I saw a screw in the sidewall of the tire. I arrived and was greeted and told I could be helped. Tire w More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Murray/Andrison Carrer
Oct 23, 2019 -

Autofair Ford of Haverhill responded

Dear Ray, Thank you for taking the time to leave this 5-star review!

September 07, 2019

10k service Appointment was set in a timely fashion that met my time constraints. Service was done quickly. and professionally. Would recommend Auto fair to anyon More

by mikey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raleigh Martin
Oct 23, 2019 -

Autofair Ford of Haverhill responded

Dear Mikey, Thank you for taking the time to leave this 5-star review!

September 05, 2019

Car Breakdown On the way to the store our car starting acting eradicate bucking, stop and go. turns out it was a power issue with the battery More

by Swake183
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Chretien
Sep 06, 2019 -

Autofair Ford of Haverhill responded

Hello there!! Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are glad to hear your vehicle is fixed with Matt! Please do not hesitate to contact us if you need anything else. Sincerely, Anna Syhavong 978-478-6249 Internet Manager

September 02, 2019

Everybody worked together to make the deal possible. Everything was a pleasant experience, All people were friendly and accommodating. I was there after closing hours and the sales person stayed. The fin More

by Mr. A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Giordano, Sonja Francisco
Sep 06, 2019 -

Autofair Ford of Haverhill responded

Mr.A, On behalf of the AutoFair Ford of Haverhill team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new vehicle in the future. We are glad we were able "MAKE IT HAPPEN"!!!! :) Sincerely, Anna Syhavong 978-478-6247 Internet Manager

August 26, 2019

Positive Experience My 2018 F150 was consuming excessive oil and Matt Chretien was able to confirm the issue and have a new engine installed. I was very pleased with the More

by Gusman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Chretien
Sep 06, 2019 -

Autofair Ford of Haverhill responded

Hi there Gusman!! Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback! We are glad to hear that Matt was able to help you with the issue of your Ford F-150. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! Please feel free to contact us if you ever need anything. Sincerely, Anna Syhavong 978-478-6247 Internet Manager

August 25, 2019

Excellent service Andy has shown his professional service. He is always pleasant and friendly. I feel confident every time I come to Autofair that I am going to be t More

by Valcanas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Carrera
Sep 06, 2019 -

Autofair Ford of Haverhill responded

Hi there! Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback!! We are glad to hear your feedback about Andy and being treated very well with us. We are striving to ensure that everyone who visits us will recommend us to their friends and family. Please do not hesitate to contact us if you need any assistance! :) Sincerely, Anna Syhavong 978-478-6247 Internet Manager

August 24, 2019

Overall positive experience I usually go right to the sales manager to help speed the process up. Kevin was helpful also. Jason Lehner really stresses they wanted the sale, ma More

by Escape@Haverhill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think Sonja was the finance person. Cannot make out his signature , Anna Syhavong, Kevin Williams, Leigh Freeman, Ben Atamian, Sonja Francisco
Sep 06, 2019 -

Autofair Ford of Haverhill responded

Hi there!! On behalf of the AutoFair Ford of Haverhill team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new vehicle in the future. Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are glad we were able "MAKE IT HAPPEN"!!!! :) Sincerely, Anna Syhavong 978-478-6247 Internet Manager

August 23, 2019

Subaru Impreza Katarina is an awesome salesperson! Would definitely buy from her again. Michael is great too! Trevor on the other hand, way too pushy and dominating More

by KAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katarina Jesson, Michael, Trevor and RJ.
August 22, 2019

gratv job fining and fixing my problems I explain ed my problem with my truck and they got it right on the first time. Hopefully, my radio will stay fixed. but all other little issues have More

by R Cox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Chretien
Sep 06, 2019 -

Autofair Ford of Haverhill responded

Hi there!! Thank you so much for your thoughtful review!! We are glad Matt and our service department was able to assist you with your vehicle. If you need any assistance, please do not hesitate to contact us. Sincerely, Anna Syhavong 978-478-6247 Internet Manager

August 18, 2019

Ford service The service department took my vehicle on time Performed service in a timely manner Price was extremely fair Service area and waiting area were cl More

by 2015150owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Shahin
Sep 06, 2019 -

Autofair Ford of Haverhill responded

Good afternoon! Thank you for your thoughtful review and appreciate your time to provide your positive feedback! We are glad to hear our service department was able to fix your F-150! If you need any assistance, please do not hesitate to contact us. :) Sincerely, Anna Syhavong 978-478-6247 Internet Manager

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