
Autofair Ford of Haverhill
Haverhill, MA
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My sales rep was the best I have ever dealt with Because I was very pleased with the great customer relationship received and how good my sales person was with his attention to my needs and his great Because I was very pleased with the great customer relationship received and how good my sales person was with his attention to my needs and his great service More
Sales experience We were not going to return after our last experience which was horrible. Anna in the office made us an appt with Mr Teague , he listened and took gre We were not going to return after our last experience which was horrible. Anna in the office made us an appt with Mr Teague , he listened and took great care of us and turned us over to Felix who took good care of us Leaving us with a positive customer experience. The set up of the dealership when you walk in the door was one of the best experiences of entering. More
very fast dropped of car for oil change. walked around lot looking at vehicles. got sticker shock and walked back to service area waiting room, but car was wait dropped of car for oil change. walked around lot looking at vehicles. got sticker shock and walked back to service area waiting room, but car was waiting for us when we got there. More
Aftercare AutoFair demonstrated on my recent visit for a family car service that they acknowledge the auto we purchased from this dealership and followed thru o AutoFair demonstrated on my recent visit for a family car service that they acknowledge the auto we purchased from this dealership and followed thru on their initial service commitment -plus. I appreciate and admire this type of customer service which is rare. Ron Ford More
Efficient, Informative, New Car Purchasing Process With the thorough, solicitous, and professional assistance of Adrian and Geo (sp?) of AutoFair Ford dealership in Haverhill, MA, I purchased a new 201 With the thorough, solicitous, and professional assistance of Adrian and Geo (sp?) of AutoFair Ford dealership in Haverhill, MA, I purchased a new 2019 light blue Ford Taurus. Both gentlemen explained the car purchase procedure carefully and exhaustively - from features to financing preference to relative financing merits to title acquisition to manufacturer/AutoFair Ford warranty coverage. Their extensive knowledge is deeply appreciated. I recommend both gentlemen without reservation for people shopping for a new car. More
Nice group. They are very well aware of people's needs. Cars are a necessity in life not a luxury to some. They sell good used cars. They are very well aware of people's needs. Cars are a necessity in life not a luxury to some. They sell good used cars. More
The way it should be I found a car online that I was interested in. It suited our goals of car make (Toyota, Honda, Subaru, maybe others) mileage and price. We had a speci I found a car online that I was interested in. It suited our goals of car make (Toyota, Honda, Subaru, maybe others) mileage and price. We had a specific budget. I wanted to try the car, discuss features and price, compare to others in inventory with the same parameters, and make my decision. Since I thought the price was fair according to my research, I offered the (online) price. I also liked working with Jim Reynolds. He seemed to know the product, and didn't oversell. More
satisfied I had a great salesman in Jonathan and It took a lot less time than I expected to hammer out a good deal on my new f-150 I had a great salesman in Jonathan and It took a lot less time than I expected to hammer out a good deal on my new f-150 More
Time taken to care! I am a person that has strong anxiety about being in an automobile dealership. It is painful for me to go through purchasing a vehicle. This was not t I am a person that has strong anxiety about being in an automobile dealership. It is painful for me to go through purchasing a vehicle. This was not the case this time with this Dealership. We dealt with James which took time and calming care of my needs. I ended up purchasing a new vehicle from them. Thank you for your time and care. More
Exceptional service from sales person Kim Paolino My salesperson was excellent in explaining all the technology my new vehicle has. When I explained that I only hope that I could remember half , Kim My salesperson was excellent in explaining all the technology my new vehicle has. When I explained that I only hope that I could remember half , Kim , so friendly and helpful, said I could drop in anytime with any questions. I also met Randy in service who also was very friendly and outgoing and said I could come in anytime with any concern . More