Autofair Ford of Haverhill

Nice group. They are very well aware of people's needs. Cars are a necessity in life not a luxury to some. They sell good used cars. They are very well aware of people's needs. Cars are a necessity in life not a luxury to some. They sell good used cars. More

The way it should be I found a car online that I was interested in. It suited our goals of car make (Toyota, Honda, Subaru, maybe others) mileage and price. We had a speci I found a car online that I was interested in. It suited our goals of car make (Toyota, Honda, Subaru, maybe others) mileage and price. We had a specific budget. I wanted to try the car, discuss features and price, compare to others in inventory with the same parameters, and make my decision. Since I thought the price was fair according to my research, I offered the (online) price. I also liked working with Jim Reynolds. He seemed to know the product, and didn't oversell. More

satisfied I had a great salesman in Jonathan and It took a lot less time than I expected to hammer out a good deal on my new f-150 I had a great salesman in Jonathan and It took a lot less time than I expected to hammer out a good deal on my new f-150 More

Time taken to care! I am a person that has strong anxiety about being in an automobile dealership. It is painful for me to go through purchasing a vehicle. This was not t I am a person that has strong anxiety about being in an automobile dealership. It is painful for me to go through purchasing a vehicle. This was not the case this time with this Dealership. We dealt with James which took time and calming care of my needs. I ended up purchasing a new vehicle from them. Thank you for your time and care. More

Exceptional service from sales person Kim Paolino My salesperson was excellent in explaining all the technology my new vehicle has. When I explained that I only hope that I could remember half , Kim My salesperson was excellent in explaining all the technology my new vehicle has. When I explained that I only hope that I could remember half , Kim , so friendly and helpful, said I could drop in anytime with any questions. I also met Randy in service who also was very friendly and outgoing and said I could come in anytime with any concern . More

Great service! No problem at all Joe and Nancy are excellent service people. They really deliver the service and quality anyone need, so was the lady that gave a ride home. Thank You Joe and Nancy are excellent service people. They really deliver the service and quality anyone need, so was the lady that gave a ride home. Thank You all More

Service Review Fast courteous service, great price , Short wait for the work that was done on my vehicle . Will recommend this service highly to everyone , again fin Fast courteous service, great price , Short wait for the work that was done on my vehicle . Will recommend this service highly to everyone , again fine service. More

Simple Oil Change Arrived about fifteen minutes, early, the service dept took me right in, registered me and confirmed work/service to be performed (oil change). Hande Arrived about fifteen minutes, early, the service dept took me right in, registered me and confirmed work/service to be performed (oil change). Handed rep the discount received in the mail - might be a little more due to better quality synthetic oil - agree. 20 minutes latter, vehicle was ready, all fluids topped up and general inspection, rep also found another coupon for additional amount of discount - walked out a very happy person. Thank you so much for professional, pleasant experience and for providing the extra effort to find the discount coupon. More

Ford F-150 purchase. Jonathan was the sales person I worked with during the sale and delivery of the F-150 I purchased. At every contact with him he was direct, accurate a Jonathan was the sales person I worked with during the sale and delivery of the F-150 I purchased. At every contact with him he was direct, accurate and responsive to any and all questions. He took time to ensure my information was accurate and my experience wad positive. I did however have a less than positive experience with the after hand off to finance. Perhaps there were not sufficient staff covering that day but it took 4 hours after the sales was handed off to complete the finance portion. One other comment that was minor but could have been a serious issue. During my delivery inspection I discovered the detail staff/person left an unprotected razor blade on the back seat. With a gray interior it blended in and could have caused a nasty cut if someone sat on it. More

Over all great experience! The folks there went out of there way to make me a deal with me all the while putting no pressure on me to buy anything! The folks there went out of there way to make me a deal with me all the while putting no pressure on me to buy anything! More