Autofair Ford of Haverhill

Certified Preowned Vehicle Went to Autofair Ford after seeing a vehicle on their website. After a frustrating negotiation on a certified preowned vehicle myself and sales manage Went to Autofair Ford after seeing a vehicle on their website. After a frustrating negotiation on a certified preowned vehicle myself and sales manager Matt finally were able to shake hands on a vehicle I was interested in. Went in on a Saturday to do my final “walk around/through” and final test drive before I submitted my deposit, at that time I noticed damage to the body, I still wanted the vehicle though and was told that “it will be fixed before you take possession of it, we’ll call you Monday with an estimated time for repair completion and you can give a deposit after we know more information from the body shop”….Well I waited until Monday just to find out that they sold the vehicle out from under me…. I am absolutely in disbelief that any dealer would do such a thing, never mind a Ford dealer… I am so disappointed with Autofair Ford, I will never go back, and I will spread the word of my experience every place I can! What a disgrace to all Ford dealerships, you people should be ashamed of doing such a thing! Very poor management! What a waste of my time, I’m absolutely disgusted. More

Completely professional. Great customer service. All the sales person we dealt with answered our questions and went out off their way to help us achieve our purchase off a 2017 Escape. Customer Servi All the sales person we dealt with answered our questions and went out off their way to help us achieve our purchase off a 2017 Escape. Customer Service with our sales person Darrin A+, Also Jucan thank you so much for all your kindness and patients. Manager tried to give is the best price. Of course we wished it was a bit less. Nevertheless a fair deal. Thank you M.Walker More

Truck Purchase Tried to purchase a F-250 and talked to sales (Mike), left voicemail for General Manager, Online chat and nobody even bothered to return a call after Tried to purchase a F-250 and talked to sales (Mike), left voicemail for General Manager, Online chat and nobody even bothered to return a call after making an offer. Poor customer service! More

Great Experience!! Yesterday I purchased a brand new 2017 Ford Focus. As anyone knows purchasing a new vehicle can be quite exciting but also very nerve racking. But i Yesterday I purchased a brand new 2017 Ford Focus. As anyone knows purchasing a new vehicle can be quite exciting but also very nerve racking. But it was absolutely a amazing experience. I want to thank Ashley Michelin. Ashley was absolutely amazing guiding me through the complete process in helping me get into the car I truly wanted. She sat down and made sure she and the financing team met all my needs. Also want to thank Kyle the financing manager who made sure I got the best financing that fit my needs. I recommend anyone who is looking to purchase a new car go in and check out the inventory and the great team they have assembled. Amazing customer service!!! They make sure the minute u walk in the door you are there main priority. There mission is to do everything they can to get u in the car u want and at a price u can truly afford. Lastly they make u feel absolutely no pressure and make it a stress free environment. More

Rating service department Wayne Dunn was great. He was ready to help me before I turned my car off. He explained what work was do and price. Woke was done in a timely manner. Wayne Dunn was great. He was ready to help me before I turned my car off. He explained what work was do and price. Woke was done in a timely manner. More

Nothing has ever been so easy I worked with Ashley and she made it a truly fantastic experience. It was easy from start to finish and I was made to feel comfortable and welcome by I worked with Ashley and she made it a truly fantastic experience. It was easy from start to finish and I was made to feel comfortable and welcome by everyone there. I would recommend Autofair Ford of Haverhill to anyone looking for a friendly, honest car buying experience. Ask for Ashley! More

Easy Breezy I was called by Larry ( the general manager ) who wanted to trade in my car. By that afternoon I was test driving and talking numbers with my sales re I was called by Larry ( the general manager ) who wanted to trade in my car. By that afternoon I was test driving and talking numbers with my sales rep. Ashley Michelin. She understood what I wanted and made sure I was satisfied. Ashley was knowledgable and had all the answers to my questions. By the next day, I was driving home in my new car and it was nothing but smiles! It was a great experience and I was lucky enough to work with Ashley! I love all my Auto Fair Ford Of Haverhill friends, but she's my favorite! I recommend anyone who's looking for a new car to go in and sit with Ashley! You won't be disappointed! More

Auto fair ford Ashley from auto fair ford in Haverhill was amazing!!!! Go see her when you stop in and look at a car you won't regret it!! Ashley from auto fair ford in Haverhill was amazing!!!! Go see her when you stop in and look at a car you won't regret it!! More

Great experience smooth process The price was great and it came with an extended Autofair warranty. My sales rep was great and I would recommend him to friends. The dealership was ex The price was great and it came with an extended Autofair warranty. My sales rep was great and I would recommend him to friends. The dealership was excellent and my overall experience was good. More