Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Autofair Ford of Haverhill
Haverhill, MA
1,141 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,141 reviews
June 18, 2017
Outstanding Dealership Experience Could not recommend higher than 5 star, would if we could! Dom listened to our needs, made several great suggestions for us and made us feel as if we Could not recommend higher than 5 star, would if we could! Dom listened to our needs, made several great suggestions for us and made us feel as if we were his only customers. This was just going to be a quick visit to a Ford dealer to look at the F150 series and compare to other brands, but Dom made us feel so comfortable that we felt free to ask all our questions. He knew his product so well and seemed to go out of his way to help us. No pressure on us, just conversation on what would work for us. He showed us a couple of vehicles that he thought we would like based on our conversation. He sold us on the product and on the dealership. Once we settled on a vehicle the rest of the team made the finance and delivery a breeze. Dom has followed up with us a couple of times since the sale. I wish he would show the Mercedes dealership how to treat customers! More
by F150cust
Employees Worked With
Dominique Christie
June 17, 2017
Great Experience!! Yesterday I purchased a brand new 2017 Ford Focus. As anyone knows purchasing a new vehicle can be quite exciting but also very nerve racking. But i Yesterday I purchased a brand new 2017 Ford Focus. As anyone knows purchasing a new vehicle can be quite exciting but also very nerve racking. But it was absolutely a amazing experience. I want to thank Ashley Michelin. Ashley was absolutely amazing guiding me through the complete process in helping me get into the car I truly wanted. She sat down and made sure she and the financing team met all my needs. Also want to thank Kyle the financing manager who made sure I got the best financing that fit my needs. I recommend anyone who is looking to purchase a new car go in and check out the inventory and the great team they have assembled. Amazing customer service!!! They make sure the minute u walk in the door you are there main priority. There mission is to do everything they can to get u in the car u want and at a price u can truly afford. Lastly they make u feel absolutely no pressure and make it a stress free environment. More
by Mike72
Employees Worked With
Ashley Michelin
June 04, 2017
Rating service department Wayne Dunn was great. He was ready to help me before I turned my car off. He explained what work was do and price. Woke was done in a timely manner. Wayne Dunn was great. He was ready to help me before I turned my car off. He explained what work was do and price. Woke was done in a timely manner. More
by Tom
Employees Worked With
Wayne Dunn 16002
May 05, 2017
Nothing has ever been so easy I worked with Ashley and she made it a truly fantastic experience. It was easy from start to finish and I was made to feel comfortable and welcome by I worked with Ashley and she made it a truly fantastic experience. It was easy from start to finish and I was made to feel comfortable and welcome by everyone there. I would recommend Autofair Ford of Haverhill to anyone looking for a friendly, honest car buying experience. Ask for Ashley! More
by Jake McDonough
Employees Worked With
Ashley Michelin
May 03, 2017
Easy Breezy I was called by Larry ( the general manager ) who wanted to trade in my car. By that afternoon I was test driving and talking numbers with my sales re I was called by Larry ( the general manager ) who wanted to trade in my car. By that afternoon I was test driving and talking numbers with my sales rep. Ashley Michelin. She understood what I wanted and made sure I was satisfied. Ashley was knowledgable and had all the answers to my questions. By the next day, I was driving home in my new car and it was nothing but smiles! It was a great experience and I was lucky enough to work with Ashley! I love all my Auto Fair Ford Of Haverhill friends, but she's my favorite! I recommend anyone who's looking for a new car to go in and sit with Ashley! You won't be disappointed! More
by Becca Waning
Employees Worked With
Ashley Michelin
May 03, 2017
Auto fair ford Ashley from auto fair ford in Haverhill was amazing!!!! Go see her when you stop in and look at a car you won't regret it!! Ashley from auto fair ford in Haverhill was amazing!!!! Go see her when you stop in and look at a car you won't regret it!! More
by Iriendeau
Employees Worked With
Ashley
April 28, 2017
Great experience smooth process The price was great and it came with an extended Autofair warranty. My sales rep was great and I would recommend him to friends. The dealership was ex The price was great and it came with an extended Autofair warranty. My sales rep was great and I would recommend him to friends. The dealership was excellent and my overall experience was good. More
by don from londonderry
Employees Worked With
Glen Davis
April 07, 2017
Love my new Escape! Jorge was great! He helped me find the perfect car for me and got me a great deal. He was very knowledgeable about the cars in stock and even delive Jorge was great! He helped me find the perfect car for me and got me a great deal. He was very knowledgeable about the cars in stock and even delivered the car to my home. I would definitely recommend him to a friend! More
by Daisie123
Employees Worked With
Jorge Collago
April 06, 2017
New F150 Larry was amazing! Truly a great experience. New what I wanted and delivered, all within the terms that worked best for me. Larry puts people first! Larry was amazing! Truly a great experience. New what I wanted and delivered, all within the terms that worked best for me. Larry puts people first! More impressive has been the follow up- wants to genuinely help in any way possible, which is why I ha e sent him more business! More
by Kingsley23
Employees Worked With
Larry Lamonica
April 03, 2017
Very happy with pur bew explorer Jason Mora is awesome! He was extremely easy to work with. He helped us get exactly what we were looking for in a new automobile. Very friendly dealer Jason Mora is awesome! He was extremely easy to work with. He helped us get exactly what we were looking for in a new automobile. Very friendly dealership, excellent customer service- would definitely recommend. More
by Reynam83
Employees Worked With
Jason Mora
