Autofair Ford of Haverhill

Bill Crovo was excellent through and through. Fast, professional, and easy to work with. He went above and beyond for me. My truck was in and out in less than a day. Fast, professional, and easy to work with. He went above and beyond for me. My truck was in and out in less than a day. More

I had previously gone to Salem Ford for service however after purchasing a used model it has had nothing but issues and all I got was poor service and Incompetent technicians. After another failure I broug after purchasing a used model it has had nothing but issues and all I got was poor service and Incompetent technicians. After another failure I brought my car to AutoFair Ford and have never been happier with the service I received. I got my car back after they had to fix multiple issues and it is better than new. Bill Crovo is awesome he kept me informed of the status of my car every step of the way and took great car of me and my car. He went out of his way to help me, and I greatly appreciate it. I won't ever go to any other dealer again. I highly recommend anyone who wants to buy a car or needs service to only go to AutoFair Ford of Haverhill. Awesome Job!! More

Bill in service was excellent he went above and beyond what we expected we will do all our service through them from now on what we expected we will do all our service through them from now on More

Auto fair quickly scheduled an appointment for me and was quick to get my car serviced quick to get my car serviced More

Great job to the ford team thank you Mr Stubbs, I don't think this survey should tell me how many words I should use. think this survey should tell me how many words I should use. More

Great team My salesman Devin was a no pressure salesman made buying a bronco sport a pleasure made buying a bronco sport a pleasure More

They performed the aervice quickly. Everyone was friendly and helpful the waiting area was clean Everyone was friendly and helpful the waiting area was clean More

My recent experience buying a new Ford Escape was very professional and efficient . Highly recommended. professional and efficient . Highly recommended. More

Zero stars would be more accurate. They called to pick up my son's Maverick. All the roads were closed getting to the dealer. Not their fault, but they could have warned us. Work h They called to pick up my son's Maverick. All the roads were closed getting to the dealer. Not their fault, but they could have warned us. Work had obviously been happening for hours in front of the dealership. Then when complaining when a 10 min trip took about 45 minutes to go through the 3 detours to get there the service manager got up and started swearing at us. He actually gave me his buisness card because he didn't care. He actually told us to "Get your truck and get the F#@& out of my shop and never come back. And whatever he says, he started the swearing. And I guess he never wants return customers. NEVER GO TO THIS DEALERSHIP And my son got the run around and lied to when buying the car in the first place. Oh yea, then they didn't even know where on the lot the truck was. We had to wander around looking for it. We did see someone looking at pickups. We warned him about the service. More

Had a great experience at AutoFair deciding whether to buy my lease, end the lease or possibly lease again. Wasn’t planning on do another lease but Sales Associate Olivier Grullon was great as was Mauric buy my lease, end the lease or possibly lease again. Wasn’t planning on do another lease but Sales Associate Olivier Grullon was great as was Mauricio the Sales Manager who put together figures on paper to show me pros and cons. In the end I decided to lease a 2024 . Oliviel took me for a test drive in the new car. Couldn’t have had a better Product Associate. Thank you Oliviel Grullon. More