Autofair Ford of Haverhill

Had a great experience at AutoFair deciding whether to buy my lease, end the lease or possibly lease again. Wasn’t planning on do another lease but Sales Associate Olivier Grullon was great as was Mauric buy my lease, end the lease or possibly lease again. Wasn’t planning on do another lease but Sales Associate Olivier Grullon was great as was Mauricio the Sales Manager who put together figures on paper to show me pros and cons. In the end I decided to lease a 2024 . Oliviel took me for a test drive in the new car. Couldn’t have had a better Product Associate. Thank you Oliviel Grullon. More

Great job took care of all my requests good communications Pleasure working with Justine and any other that happen to answer when i called communications Pleasure working with Justine and any other that happen to answer when i called More

From the moment I arrived everyone was friendly and helpful. This the 3rd vehicle I have bought here and as usual my experience was great and I look forward to the next time I visit. helpful. This the 3rd vehicle I have bought here and as usual my experience was great and I look forward to the next time I visit. More

Excellent services the people a professional an the job thenck for the services never stopped thenck for the services never stopped More

When I arrived for my appointment, I was greeted with a very friendly atmosphere. I was explained at what they would be doing. That they would get back to me with any other issues with my car. I was very p very friendly atmosphere. I was explained at what they would be doing. That they would get back to me with any other issues with my car. I was very pleased to know they were no other issues. Very pleased with the outcome of service. More

The service was very good. I dont have any complaints. Everything was timely. I appreciate the recommendations. I dont have any complaints. Everything was timely. I appreciate the recommendations. More

The service department is excellent. Pulled my mustang into a full enclosed bay where I was met by my service advisor Bill Crovo. We then discussed the service I needed for my car. Mr Cr Pulled my mustang into a full enclosed bay where I was met by my service advisor Bill Crovo. We then discussed the service I needed for my car. Mr Crovo then explained the process for the service. As I waited I was given updates of problems the technician observed. Well run facility! Mr Crovo was professional and friendly throughout the time I was there. I highly recommend AutoFair Ford in Haverhill for your vehicle’s maintenance! More

Exceptional customer experience. Responsive, transparent and helpful sales organization. I had a great conversation with James Clement, who was extremely helpful in explaining CPO Responsive, transparent and helpful sales organization. I had a great conversation with James Clement, who was extremely helpful in explaining CPO warranties, and that allowed me to make a more knowledgeable purchase decision. Even though I didn't purchase a vehicle from Autofair, solely because they didn't have the specific vehicle I was looking for, I would absolutely make them my first call when I make my next vehicle purchase. More

Did a great job all In good time have a nice area to seat while waiting seat while waiting More

I recently had the pleasure of visiting Autofair Ford of Haverhill for my van’s evaluatio, and I was thoroughly impressed with the exceptional service and friendly staff! From the moment I walked in, I w of Haverhill for my van’s evaluatio, and I was thoroughly impressed with the exceptional service and friendly staff! From the moment I walked in, I was greeted with a warm smile by the service manager, Chris, who made me feel welcome and at ease. The entire process was seamless and efficient, with clear communication and updates throughout. The team was knowledgeable, professional, and courteous, answering all my questions and addressing my concerns. The facilities were modern, clean, and well-maintained, making for a comfortable wait. What truly stood out was the genuine care and attention to detail shown by the staff. They went above and beyond to ensure my satisfaction, even offering a complimentary vehicle inspection to identify potential issues. I left feeling confident in the work done and grateful for the outstanding experience. Kudos to the Autofair Ford team for setting a high standard for customer service! I'll definitely be back for future needs and recommend them to anyone seeking reliable and top-notch care for their vehicle. A happy and loyal customer :) More