Autohaus Lancaster, Inc. - Audi

This was our first experience with Audi Autohaus Lancaster and the entire team has set the bar for all other auto dealers. The entire staff was extremely professional, patient and very responsive Lancaster and the entire team has set the bar for all other auto dealers. The entire staff was extremely professional, patient and very responsive to our needs, concerns and questions. Our sales person was Hernan Diaz-Egg Audi Brand Specialist a true professional, with exceptional follow up and full knowledge of the vehicles. We would be remiss if we didn’t mention other individuals we had the privilege of working with all of whom were extremely professional and passionate about their business - Colin Dibble (Sales Manager), John Wade (General Sales Manager), Laurie Pearson (Finance Manager), and Cameron (Tech Advisor) and Kyle (Service Advisor). The entire Audi Autohaus Team made our purchase experience truly amazing! John & Roxann More

After having a horrible experience at my local Audi dealer in Reading I stopped in Autohaus in Lancaster. I was greeted by Hernan who actually listened to what I told him. While I went in looking for dealer in Reading I stopped in Autohaus in Lancaster. I was greeted by Hernan who actually listened to what I told him. While I went in looking for an off lease Q7 I left in a 2025 Certified Q7. Hernan was professional the whole way, understood my needs and was very communicative throughout the process. I’d recommend him and Autohaus to anyone looking for an Audi. More

Leased a Audi. Charged triple the money factor at the time. Purchased other cars here. Thought they were trustworthy. Ultimately my fault for not being more diligen Charged triple the money factor at the time. Purchased other cars here. Thought they were trustworthy. Ultimately my fault for not being more diligent. Never again. More

First experience with Autohaus Lancaster and first time buyers of an Audi. Hernan Diaz was our salesman and he was extremely professional as well as the entire staff. Our experience was wonderful. Ask f buyers of an Audi. Hernan Diaz was our salesman and he was extremely professional as well as the entire staff. Our experience was wonderful. Ask for Hernan if you are in the market. You won't regret it. The entire transaction from the test drive to the recall review to the financing was outstanding. Highly recommend! More

Bought a second vehicle from Autohaus. Hernan Diaz-Egg was our salesman. He treated us very well and listened to our needs when looking for a vehicle. I highly recommend this dealership an Hernan Diaz-Egg was our salesman. He treated us very well and listened to our needs when looking for a vehicle. I highly recommend this dealership and our salesman. More

Hernan assisted me with my first Audi purchase. A 2021 Audi A5 Cabriolet, red with black interior. It took 5 months for the car to arrive. He kept me posted through the whole process and assisted with a t Audi A5 Cabriolet, red with black interior. It took 5 months for the car to arrive. He kept me posted through the whole process and assisted with a trade in before the Audi arrived. A knowledgeable salesman who makes the process very easy.! More

After test driving multiple Audi’s and visiting multiple dealerships, I made the trip to autohaus lancaster and dealt with Hernan. The transaction was easy, I got a great deal, and I am happy with my new ca dealerships, I made the trip to autohaus lancaster and dealt with Hernan. The transaction was easy, I got a great deal, and I am happy with my new car. More

Recently purchased a sweet Audi A6 in the color I wanted through Autohaus Lancaster with Hernan’s help. I found this car on Cars.com and it had all the features I wanted. I was an hour and a half away and w through Autohaus Lancaster with Hernan’s help. I found this car on Cars.com and it had all the features I wanted. I was an hour and a half away and wanted to do as much of the negotiations over the phone before I went down. Hernan kept everything going smoothly asking the right questions and offering ideas at the right time. The process went smoothly. Hernan went over all the car features and set up my phone and much of the cars features the way I wanted them. He even added my home address as a favorite in navigation to get me home. Great day for me, got the car I wanted, at a fair price, and a fair trade in value. Thank you to everyone at Autohaus and special thanks to Hernan. More

received fantastic personal service from sales person, Hernan, as well as top notch service from everyone i met. from the fresh coffee to the spotless new car (love that smell) my first Audi experience wa Hernan, as well as top notch service from everyone i met. from the fresh coffee to the spotless new car (love that smell) my first Audi experience was perfect! while inventory is low everywhere, they found a car almost exactly what i wanted. and they gave a great discount for the feature i was not looking for so overall price was better than i expected. never had to wait for any department. financing went great. even got a tour of the vintage cars!!! More

Recently had an inspection and service done on my Audi from 2015. Well above any expectations I had. Congrats. Lancaster Crew M. McDermott from 2015. Well above any expectations I had. Congrats. Lancaster Crew M. McDermott More