Automax Del City

The service department is GREAT! The sales area, not so much. Left a lot to be desired. The sales area, not so much. Left a lot to be desired. More

I visited this dealership on March 7th. I had been speaking with Natasha via email all day about 1 specific 2022 Hyundai Tucson I was interested in. I set an appointment to come in that day I had been speaking with Natasha via email all day about 1 specific 2022 Hyundai Tucson I was interested in. I set an appointment to come in that day to see the vehicle. I filled out a finance application prior to arrival and was told it was good to go. I come in and was assigned Kaz as my sales associate. Kaz then informs me the vehicle just sold prior to me arriving. Had I known that I would have had driven 45 minutes to get there. I was then shown some other vehicles but needed to make some numbers work on it. We discussed everything and I decided to think on it since I wasn’t getting what I originally came in for. I had spoke with Kaz at least 3 other times that week and he assured me my approval was good I just needed to decide what I wanted to do. I came back in on Marich 12th to make a purchase. I picked out the vehicle I wanted and we went inside. Kaz could not find any of my paperwork from when I was there before. He handed me a credit application and I said I dont need to fill this out, my credit was already ran and approved on my prior visit. He said oh we had to shred that paper, this is just for document purposes. So I filled it out and he took another copy of my drivers license. He came back about 15 minutes later and while I was sitting there I started getting notifications my credit was being ran. I was furious, he then said we can make a deal work you need a co-signer. I said this was not where we left things on Monday and not what we had discussed everytime I talked to you until today. I then asked why my credit was ran multiple times again without my consent. He said you signed the paper. I said you told me that was just for documentation purposes to have on file and all my information was still in the system. He flat out lied to my face and said he never said that all while my husband was sitting next to me. I have tried multiple times contacting the dealership with no response. This was highly unprofessional and there was no need to run my credit a second time since I already had an approval. Needless to say I left and went else where and bought exactly what I wanted. So good job Automax, you lost a sale and I will never step foot in any of your stores again. More

My wife and daughter had a really good experience at your dealership! Thank you for your time. dealership! Thank you for your time. More

Walked into the dealership for an appointment to see a car that was listed as available online, even received a call from some woman at the dealer asking about the car to set an appt. Turns out they don’t car that was listed as available online, even received a call from some woman at the dealer asking about the car to set an appt. Turns out they don’t even have that car anymore. I then tell them my price range and they say they have nothing even tho there were still 5 more vehicles listed online that were within my price range. I’m not sure if they just sold them or what but to have wasted time out of my day to go see a car they didn’t even have was not the greatest day. More

Excellent, quick service. The service advisor was very conscientious about my time and was able to get my car done in less than an hour, even with a car wash included! Very The service advisor was very conscientious about my time and was able to get my car done in less than an hour, even with a car wash included! Very satisfied! More

Outstanding service, very friendly attitude. Service department answered all my questions and had car ready in minimum time. Thank you. department answered all my questions and had car ready in minimum time. Thank you. More

Automax Hyundai Del City always does a great job! Thank you for taking care of my car needs! you for taking care of my car needs! More

Kaz was very professional and very pleasant to do business with. every one was very pleasant from management to finance will be back to buy are next car because Kaz and Angel Aguilar made it a g business with. every one was very pleasant from management to finance will be back to buy are next car because Kaz and Angel Aguilar made it a great experience with no hassels More

We have two Hyundais, we purchased both at this dealership. We love the our Santa Fe, and Tucson. I usually see our sales people and say hello while I'm getting my vehicle serviced. dealership. We love the our Santa Fe, and Tucson. I usually see our sales people and say hello while I'm getting my vehicle serviced. More

Unless your looking for dirty, somewhat beat up, overpriced used vehicles for the condition.......THEN STAY AWAY FROM HERE!!!!! I asked if there was any damage or repairs and condition of the tires overpriced used vehicles for the condition.......THEN STAY AWAY FROM HERE!!!!! I asked if there was any damage or repairs and condition of the tires before I took a couple hour drive one way. Quoted response " No it looks in really great condition!" I have never known scratches, a pushed in bumper, and mechanical issues meant great condition! Tires were on last leg and severe vibration rubble in the drive train. Several used vehicles looked dirty and beat up. More