Autonation Mazda Carlsbad

The experience at this dealership compared to the (14 others ) | dealt with while shopping for 2 PHEV vehicles, one a BMW X5 and this Mazda CX90, was by far THE BEST. These people are "real" and if you k others ) | dealt with while shopping for 2 PHEV vehicles, one a BMW X5 and this Mazda CX90, was by far THE BEST. These people are "real" and if you know your numbers they respect your requests and deliver them without that ridiculous haggling you get most other places. We drove 145 miles round trip to buy from here and it was worth it, even with a cloudy beach day, we didn't mind at all. More

Ian was very transparent and responsive in my car buying experience. He communicate very clearly and was honest. experience. He communicate very clearly and was honest. More

Lisa Borrego was very friendly, helpful and knowledgeable with my lease of CX70 and would highly recommend her and the dealership. with my lease of CX70 and would highly recommend her and the dealership. More

Great customer service. Daniel was very communicative. Remained in touch about additional repairs needed. Thanks Daniel was very communicative. Remained in touch about additional repairs needed. Thanks More

I had a great experience at my last service apt. My advisor made it really easy for me. My advisor made it really easy for me. More

Update: don’t shop here! I’m disappointed that Autonation Carlsbad refused to offer any goodwill after my 2022 Mazda CX-5 needed a thermostat replacement at under 22,000 mile I’m disappointed that Autonation Carlsbad refused to offer any goodwill after my 2022 Mazda CX-5 needed a thermostat replacement at under 22,000 miles. This isn’t normal for a new car, and they didn’t seem interested in addressing my concerns about future reliability. I bought the car less than a week ago. Great experience. Everything went seamlessly and so far I’m very pleased with my car. Paul is great and made me feel at ease making such a big purchase. More

Ian and Teddy made my CX5 purchase a reality in seven days time after I followed up on a lead for a 2024 red CX5. Ian Moss has been amazing with his guidance and follow up with all my questions from our days time after I followed up on a lead for a 2024 red CX5. Ian Moss has been amazing with his guidance and follow up with all my questions from our very first phone call to the licensing of my new car here in Washington state. I am all set for retirement road trips in my sweet Mazda! I give 10 stars to my purchase experience and 10 stars for my car! Carrie S - Washington state More

Welcoming and thoughtful approach to choosing the right car. No pressure applied. This was a pleasant buying experience. car. No pressure applied. This was a pleasant buying experience. More

Absolutely fantastic experience! They went above and beyond for us and were patient as we were waiting to get out of our Toyota that was a Lemon. We shopped around a bit but we were They went above and beyond for us and were patient as we were waiting to get out of our Toyota that was a Lemon. We shopped around a bit but we were set on AutoNation Carlsbad. The care they took and how they each personally took care of us was greatly appreciated. Thank you to Ian, Sonny, and Teddy for working to get us into our dream car. We look forward to working with you again in the future! More

We were greeted promptly and Carlo was quick to help us find the exact car I was looking at online. We test drove the vehicle and were all set to go. The paperwork process took a lot longer than was expect find the exact car I was looking at online. We test drove the vehicle and were all set to go. The paperwork process took a lot longer than was expected and I had to wait a long time. That was why the experience wasn’t perfect put I appreciate the staff for being open to my questions and answering directly. Overall good but could have been tightened up a bit more for a more streamlined experience. More