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Autonation Mazda Carlsbad

Carlsbad, CA

4.4
189 Reviews
AutoNation Mazda Carlsbad is the best source for all new and used Mazda models. With an expansive inventory Mazda vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Carlsbad to learn more.
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5365 Car Country

Carlsbad, CA

92008

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Showing 189 reviews

August 10, 2023

Quick dealership, always able to get an appointment quickly. They use text to communicate which it helpful when at work. They also get you a lyft to work if you need it after dropping you car off - the More

by gabriellag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Aug 13, 2023 -

Autonation Mazda Carlsbad responded

Hi Gabriellag, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 05, 2023

Service staff at AutoNation Mazda Carlsbad is great. They explained the work that was recommended and why, made sure I understood, and kept me informed. When the wait was longer than expected they arran More

by janiswinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max, Nick, Andrea
Aug 07, 2023 -

Autonation Mazda Carlsbad responded

Hi Janiswinn, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Mazda Carlsbad! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

Appreciate the custormer service at Autonation Mazda Carlsbad, particularly Colin Dresser. Thanks for your assistance and making my experience very pleasant. More

by Dolores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coling Dresser
Aug 07, 2023 -

Autonation Mazda Carlsbad responded

Hi Dolores, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2023

Colin Dresser was wonderful yesterday. He was extremely responsive, patient, knowledgeable and eager to be of assistance. The “detail” department did their usually fantastic job——show ro More

by Nona2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Dresser
Aug 04, 2023 -

Autonation Mazda Carlsbad responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Mazda Carlsbad. If you ever need help, just give us a call. Happy motoring!

August 01, 2023

Service staff were great and kept me informed. Overall work done was superb and would recommend/come again. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Hernandez
Aug 04, 2023 -

Autonation Mazda Carlsbad responded

Hi Jerry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Mazda Carlsbad and we hope to be of service again in the future.

July 31, 2023

The ENTIRE TEAM at Mazda Carlsbad was SO amazing! From the start of my car search journey with Clayton, to the additional help I received from Olin, both managers Mike and Lucas and finally Michelle More

by rachel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton, Olin, Mike, Lucas, Michelle
Aug 03, 2023 -

Autonation Mazda Carlsbad responded

Hi Rachel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2023

This was a very pleasant new car buying experience for my son's first car. The facility is clean and very nice with a well stocked lot. Our sales representative, Rich Mottla, was very friendly and easy to More

by kevinvirgil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Mottla, Michelle Line
Jul 31, 2023 -

Autonation Mazda Carlsbad responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2023

Very good experience. Just please don’t try to sell me expensive unnecessary products. Thanks More

by fausto.maciariello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Jul 31, 2023 -

Autonation Mazda Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 28, 2023

The dealership is always clean and friendly. The service department is very accommodating, efficient, professional and friendly. I purchased my car from this dealership and have had all mainten More

by BLB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max in service and Fred in sales
Jul 31, 2023 -

Autonation Mazda Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 28, 2023

The office staff was cordial and professional. However, you need to check on your mechanics, I paid a lot of money for my service and they didn’t fill up the wiper fluid. It makes me wonder what e More

by shellyvozza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin
Jul 31, 2023 -

Autonation Mazda Carlsbad responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Mazda Carlsbad take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (760) 620-0950 -- we hope to hear from you soon.

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