Autonation Mazda Carlsbad

Excellent experience Evelyn was an absolute pleasure to work with. She was very welcoming and made the entire process very easy. This is the second car I have purchased Evelyn was an absolute pleasure to work with. She was very welcoming and made the entire process very easy. This is the second car I have purchased with Bob Baker Mazda and I will make sure to return again in a few years. More

Some good, but be careful When working with a sales manager here, ask for Robert (Bob) Taylor. He is respectful and doesn't try to push you around or change/hide numbers. I w When working with a sales manager here, ask for Robert (Bob) Taylor. He is respectful and doesn't try to push you around or change/hide numbers. I wish I could have only worked with him. Salesman was nice and eager to help, but that should be expected. I love my car, but unfortunately several small-ish parts of my buying experience added up to me being glad I have closer options for when I need service and don't need to go back there. More

Excellent Service Fred was very courteous, patient, and helpful with my wife and I during our new Mazda purchase. He was able to answer all of our questions and concern Fred was very courteous, patient, and helpful with my wife and I during our new Mazda purchase. He was able to answer all of our questions and concerns thoroughly. Very professional!! More

Outstanding Customer Service This is my second time dealing with Fred Bandi and I would recommend him to anyone looking for an honest sales person to work with. This is my second time dealing with Fred Bandi and I would recommend him to anyone looking for an honest sales person to work with. More

Great buying experience with Fred! I just bought a Mazda CX-5 from Fred and Bob Baker after one month of looking around. I am picky and haggle a lot. I started my search at Escondido, I just bought a Mazda CX-5 from Fred and Bob Baker after one month of looking around. I am picky and haggle a lot. I started my search at Escondido, but they provided no follow-up and it really felt like they didn't want to fight for my business. Fred on the other hand was very, very responsive on email and very honest (even suggesting waiting a week for upcoming discounts which ended up saving me $750 more!). He endured about 3 weeks of emails and back and forths from myself. Even the finance and docs aspects was easy and non-pushy. Fred really went above and beyond for me when one of the Mazda Corp discounts wasn't coming through. It was clear he wanted to be sure I was covered. Oh, and they beat Escondido Mazda pricing by around $2k! More

Excellent customer service After visiting several other dealerships, I selected Bob Baker Mazda because of their excellent customer service. It was a speedy and fair process. Th After visiting several other dealerships, I selected Bob Baker Mazda because of their excellent customer service. It was a speedy and fair process. They had exactly what I was looking for and the price was just perfect for our budget. My husband and I were very pleased with everyone we came in contact with. Ren Smith was very nice and courteous. But above all, Jason Connors made our experience worthwhile. He was very thorough in answering our questions and extremely delightful. More

Grumpy and Unpleasant At my first visit, no salesmen were visible until we had circled the lot, and entered the building. The salesman did not come across as very friendly, At my first visit, no salesmen were visible until we had circled the lot, and entered the building. The salesman did not come across as very friendly, and after the test drive he informed me he had the weekend off, and would not come in and miss his big game. While there was not a lot of sales pressure, he almost seemed disinterested. At my second visit, the salesman was informative, but spent a lot of time informing me on how my current car was terrible. He was a bit grumpy overall. When it came time for sales figures, he played the 'These are the secret numbers no one sees', even though I had told him previously I had quotes from contacting various dealerships over the internet (his dealership's internet quote was less than his 'secret' numbers). The worst part was the follow-up call a couple of days later from this salesman where he said something about me contacting so many people in sales and said What are you doing? in an agitated voice. I told him I went to another dealership to purchase my vehicle, and he reacted with something like 'Why would you do that?' which sounded angry/agitated to me. I interrupted him, and ended the phone call at that point as it felt as though he was harassing me. I had gone to a different Mazda dealership further from my home. It was a very pleasant, very informative experience. They negotiated a good price, and I purchased the new car from them. More

Excellent Lease Experience I have leased two Mazda 6 vehicles from Bob Baker Mazda with excellent experiences both times. The staff are friendly and helpful and I thought the d I have leased two Mazda 6 vehicles from Bob Baker Mazda with excellent experiences both times. The staff are friendly and helpful and I thought the deals I got were very good. Recently, they helped me upgrade to a newer model year and gave me a great deal. Recommend the dealership and these vehicles, they are a great car for the money. More

Good experience I have been a real estate agent for the past 30 years and have a knowledge of sales and the public. Bill Gilbow was very professional and he LISTENED I have been a real estate agent for the past 30 years and have a knowledge of sales and the public. Bill Gilbow was very professional and he LISTENED to what my wife and I wanted and then sold us the car we wanted. This purchase was very enjoyable and I would definitely recommend this salesman and this dealership. More

Understanding and helpful staff I was very glad to see my son get his first car from a reliable dealership. The procedure was swift, and we got to see many options before we chose th I was very glad to see my son get his first car from a reliable dealership. The procedure was swift, and we got to see many options before we chose the one that had the most to offer. Needless to say, my son loves the ride, and hopes that it will be just as great in the long run. More