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Autonation Subaru Carlsbad

Carlsbad, CA

Overview
Employees
Reviews
Vehicles
4.6
5,156 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,156 reviews

September 22, 2021

Erik was my service advisor and he did an outstanding job, he made sure my car received the proper service, asked if I wanted it washed and took the time to show me how my automatic tailgate functions. More

by bassplayerm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik - Service department
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Sep 23, 2021 -

Autonation Subaru Carlsbad responded

We're happy to hear Erik and the Bob Baker Subaru team provided such awesome care and earned your five-star rating! Thank you for being a customer!

September 22, 2021

Bob Baker Subaru is the only dealer I will have service my car. Great customer service, knowledgeable and efficient. I have been bringing my Subaru’s here for service for 2 decades 🙌🏻 More

by Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
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Sep 23, 2021 -

Autonation Subaru Carlsbad responded

We're happy the Bob Baker Subaru team gave you such excellent care and earned your business over the last 20 years! Thank you so much for being our loyal customer, Joy! We look forward to seeing you at your next appointment!

September 21, 2021

With appointment oil change took over an hour! No recommendation to replace the dirty filters. More

by skm468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JP Phillips
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Oct 06, 2021 -

Autonation Subaru Carlsbad responded

We understand your frustration and we assure you it's never our intention to inconvenience our customers. During the pandemic, we face certain challenges, including a reduced staff. We hope to provide a five-star experience next time and encourage you to reach out to discuss this more. Thank you. - Norman Amabile - Service Manager - (760) 804-5037

September 21, 2021

JP was terrific. He stayed in contact with us, explained our options and was fair. More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
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Sep 22, 2021 -

Autonation Subaru Carlsbad responded

We're so glad JP could make your visit a five-star experience, Steve! Thank you so much for taking the time to leave your five-star rating of Bob Baker Subaru!

September 20, 2021

the dealership has a good salesperson I will not hesitate to recommend to fried to More

by swyahya@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzair Tahir, Sean Madrid
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Sep 21, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your kind words! See you next time at Bob Baker Subaru!

September 20, 2021

Cannot say enough about the EXCELLENT service I have been receiving from everyone I have dealt with at Bob Baker Carlsbad. . Professional, knowledgeable, courteous and so very patient with my numerous querie More

by ranasinghe28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Bautista, finance dept - Joey(?), Armando Rodrigues, Manuel Morataya, Sean Madrid
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Sep 21, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the wonderful review! We're so glad our team was able to answer all your questions and we'll be sure to pass along your kind comments to them. Thanks for trusting Bob Baker Subaru with your business and please don't hesitate to reach out if there's anything else we can do for you!

September 16, 2021

So glad to have Matt Caulfield as our salesman. Extremely satisfied with his knowledge. Thank you More

by Susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Marta excellent with the financial side of the sale., Armando Rodrigues, Matthew Caulfield
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Sep 16, 2021 -

Autonation Subaru Carlsbad responded

Matt and the Bob Baker Subaru team will be pleased to hear it, Susan! Thank you so much for your five-star review!

September 16, 2021

Great experience. billy was professional and knowledgeable. He answered my questions and even showed me things before I knew to ask! More

by slipsleyden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Toolen, Christy Vogel
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Sep 17, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the fantastic review! We're so glad Billy was able to answer all your questions and we'll be sure to share your kind feedback with him. We appreciate you trusting Bob Baker Subaru with your business and hope we can be of service to you again in the future!

September 16, 2021

JP and Norman always take great care of my service needs and do so with efficient and courteous service More

by bethlevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, JP Phillips
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Sep 17, 2021 -

Autonation Subaru Carlsbad responded

Thanks, Beth! We know JP and Norman will be thrilled to hear they've earned your five-star rating! We look forward to seeing you again at Bob Baker Subaru!

September 16, 2021

someone there to help u right away things always done that needed to be done. service is great More

by leeschley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Report | Print
Sep 17, 2021 -

Autonation Subaru Carlsbad responded

Thank you for providing your positive feedback! We look forward to seeing you next time! -Bob Baker Subaru

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