Autonation Subaru Carlsbad

I was very pleased with the service and both the salesman Jim and Finance person. It just took so long for paperwork. Jim and Finance person. It just took so long for paperwork. More

Excellent customer service! The service department provides quick service with comprehensive explanation of repair details. The sales floor and service center waiting area are c The service department provides quick service with comprehensive explanation of repair details. The sales floor and service center waiting area are clean and comfortable. Great place to do business. More

Proactive, thoroughly documented, and communicative. I appreciate my Subaru being taken care of so well. I appreciate my Subaru being taken care of so well. More

During my life I had purchased 18 vehicles, this was number 19 and by far the easiest. I requested a quote online from several dealerships and this was by far the best deal. I called Jason Smylie(Sales) number 19 and by far the easiest. I requested a quote online from several dealerships and this was by far the best deal. I called Jason Smylie(Sales) asked for an appointment, both him and Miguel Hernandez(Sales Manager)confirmed. We proceeded to go over numbers we met in the middle on trade in value, after some back and forth we agreed on the full deal (I always think this is the fun part of buying a vehicle). No pressure and a very relaxed atmosphere. More

Had a really great experience with Carlsbad Subaru. Everyone I dealt with was friendly, professional, and genuinely helpful. The process was smooth, and I never felt pressured or rushed. They took the Everyone I dealt with was friendly, professional, and genuinely helpful. The process was smooth, and I never felt pressured or rushed. They took the time to answer my questions and made sure everything was taken care of. It’s nice to deal with a team that actually cares about providing good customer service. I would definitely recommend Carlsbad Subaru to anyone looking for a dealership that treats you right. More

My wife and I are very happy after transitioning to our second Forester Wilderness thanks to the AutoNation Subaru “TradeUp Advantage Program” in Carlsbad, CA. We traded in our 2023 Forester Wilderness plu second Forester Wilderness thanks to the AutoNation Subaru “TradeUp Advantage Program” in Carlsbad, CA. We traded in our 2023 Forester Wilderness plus some cash for a new 2026 Forester Wilderness. During the time we owned the 2023 Forester we appreciated the responsive Service Dept at AutoNation Subaru. Norma Zdon (Service Advisor) and Justin Caligigiuri (Master Tech) were consistently attentive and professional as our 2023 Forester was serviced over the years. Key to staying with AutoNation Subaru was continuity of their Sales Associate, George Mang, who we bought our first Forester from in 2023. An excellent honest communicator, George understood our needs and interest in trading up to a 2026 Forester. At AutoNation, we also benefited greatly from the timely support and involvement of Jamie Weeks (General Sales Manager) who sourced our requested model and was transparent and fair during the trade-in sales process. George was also very helpful as he led us through the detailed final delivery and introduction of our new Forester. We’re glad to still be part of the AutoNation Subaru family. More

Kevin King was very thorough about the whole process. Very Knowledgeable and friendly. The Dealership was a nice experience. Everyone helpful and offered refreshments. Enjoying my new Forester Subura Very Knowledgeable and friendly. The Dealership was a nice experience. Everyone helpful and offered refreshments. Enjoying my new Forester Subura. More

I've purchased many new cars in San Diego County over the last 40 years. Some of the experiences were not too bad, but most were horrendous, anxiety-filled experiences. This time, the anxious feeling was bac last 40 years. Some of the experiences were not too bad, but most were horrendous, anxiety-filled experiences. This time, the anxious feeling was back, and so I thought I would prep myself. I watched lots of YouTube videos on how to buy, but that really wasn't much help. I then found CarEdge's rating system for transparent dealers. I decided to go with AutoNation Subaru Carlsbad; they had an "A" rating. My initial contact was with Jake; he was straight forward with me from the get-go. I gave him my offer for the car they advertised, and it was accepted. The car was in transit for a few weeks, but I was in no hurry. Jake kept me up to speed on its progress, and it showed up a few days early. I made an appointment with Jake to come in and check the car out, and the whole experience couldn't have been better. They gave me pretty much what I was expecting on my trade-in, and I paid cash for the rest. All in all, I was very pleased. Sean, the Finance Mgr., was easy to work with and made things go smoothly. So folks, if you want one of the easiest car-buying experiences around, go see these guys. Give them a chance, and I think you'll be pleasantly surprised. Again, thanks to all of you who helped me with my new car purchase. Brian More

This was my first brand new purchase they make my life easier. Even there is a hiccups from the car I purchased but they addressed it in no time and give me a peace of mind the thing I heared on the car w easier. Even there is a hiccups from the car I purchased but they addressed it in no time and give me a peace of mind the thing I heared on the car was normal. Thank you. More

Great experience with all the staff…sales through finance. Awesome customer service and I love my car. I highly recommend them if you are in the market! finance. Awesome customer service and I love my car. I highly recommend them if you are in the market! More