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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,132 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,132 reviews

September 01, 2021

Bought 3 yr old crosstrek. Dealer nevertold us car had nos satellite radio. What car made in this day and age doesn't fave satellite radio. Now I have to go out and buy one. More

by jill14
Recommend Dealer
No
Employees Worked With
Freddi Derilus
Sep 21, 2021 -

Autonation Subaru Carlsbad responded

Jill, We're sorry to hear your Crosstrek didn't live up to your expectations. We understand your frustration and would like to discuss this experience to resolve any issues that may remain. Please don't hesitate to reach out to me so we can talk about this. Thank you, Don Elliott - Customer Service Relations Manager - (760) 804-5038

August 31, 2021

My experience buying a car was made so easy with the expert knowledge of the sales team. Terry was so helpful and was a pleasure to work with! More

by MYRNACSWARTZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues, Terry Heitger
Aug 31, 2021 -

Autonation Subaru Carlsbad responded

We appreciate you taking the time to share this wonderful feedback about your recent visit here at Bob Baker Subaru! It's great to hear that Terry made your purchase a smooth one and we hope we have the opportunity to work with you again in the future. Take care!

August 31, 2021

I had a great experience. The rep took great care of me and my car was nice and sparkly when it was all done. Wish I would’ve bought my car from this dealership instead of Kearny! More

by Briannapiek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Sep 01, 2021 -

Autonation Subaru Carlsbad responded

Thank you so much! We're happy to hear the Bob Baker Subaru team made this such a great experience! We'll see you at your next appointment!

August 31, 2021

From beginning to end the people at Bob Baker made our purchase a pleasure. We’ll definitely recommend them in the future as they were one of only two Subaru dealerships which consistently followed up wit More

by bambam97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Jill Robertson
Sep 01, 2021 -

Autonation Subaru Carlsbad responded

It was our pleasure to serve you! Thank you for the wonderful feedback about your experience with our team and please don't hesitate to reach out if there's anything else we can assist you with! - Bob Baker Subaru

August 30, 2021

My service advisor Tanner was very helpful with helping me replace my tire after running over a screw. He made it as easy as it could be. More

by jmontoya8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Tanner Knapp
Aug 31, 2021 -

Autonation Subaru Carlsbad responded

We're happy Tanner was so helpful to you during this unfortunate experience! Thank you for leaving us your five-star rating, and we hope you have safe travels! - Bob Baker Subaru

August 30, 2021

They got me in on time, did the recall work on time and were able to do an oil change. The work the did was good, and what I expected. All the staff were friendly and attentive to me and other customers. More

by folkfans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, I’m not sure, but I think he was my service guy. He was very good., Julian Perez
Aug 31, 2021 -

Autonation Subaru Carlsbad responded

Thank you for visiting us here at Bob Baker Subaru! It means a lot to hear that you're satisfied and we hope we can be of service to you again in the future. Take care!

August 30, 2021

I enjoy going to Bob Baker Subaru of Carlsbad they always take care of my Subaru ascent in my service advisor Tanner always make sure that my car is taken care of any questions or concerns he is always able More

by Danny S S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Aug 31, 2021 -

Autonation Subaru Carlsbad responded

It means so much that you trust Tanner and our team to care for your Ascent to the best of our abilities! Thank you for leaving us your five-star review, Danny! The Bob Baker Subaru team looks forward to providing many more positive experiences in the future!

August 30, 2021

Andrew Ferrer our Express Advisor was very helpful and communicated throughout the entire service. When I arrived back at the dealership although Andrew was not available the Express service staff was ver More

by wayneperryman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Ferrer
Aug 31, 2021 -

Autonation Subaru Carlsbad responded

We're happy the Bob Baker Subaru team made this such a memorable experience and that Andrew went above and beyond! Thank you for having confidence in the Bob Baker Subaru team! We'll see you at your next service visit!

August 28, 2021

Everyone was very friendly and helpful. They had more cars to choose from. The service center was great. Most dealers only have black, white and gray cars. I love color. I bought a blue outback. Thanks B More

by scottsx4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Sterbenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Lenfesty
Aug 31, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the review and congratulations on your new blue Outback! We appreciate you trusting the Bob Baker Subaru team with your business and hope we can be of service to you again in the future!

August 28, 2021

Zach always takes such good care of us! My car was rear ended at a bank. I wasn’t able to get the car there until my daughter came to town. She drove it to the dealership and they brought her home. It only More

by jeannembaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Aug 31, 2021 -

Autonation Subaru Carlsbad responded

Thank you so much for the wonderful review! We appreciate you trusting Bob Baker Subaru with your vehicle's service needs, as well as your most recent repairs, and we're thrilled to hear that Zach & the team were able to get it looking like new again. Thanks again for the kind words and we'll see you at your next visit!

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