Back

Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,132 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
Contact Dealership

5500 Paseo Del Norte

Carlsbad, CA

92008

Directions

By Type

Showing 5,132 reviews

August 27, 2021

My experience was great. Christy was helpful, but not pushy, and I happily drove off the lot in a brand-new Outback the same day. More

by dmillsa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Christy Vogel
Aug 27, 2021 -

Autonation Subaru Carlsbad responded

Thank you! Christy and the Bob Baker Subaru team are glad you found a brand-new Outback to call your own! We hope you love your new ride and look forward to seeing you again!

August 27, 2021

We had a good experience at Carlsbad Subaro. The only thing that they need to improve is the customer waiting time and our spare key wasn't issued on time. More

by NTorres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Terry Heitger
Aug 27, 2021 -

Autonation Subaru Carlsbad responded

Thank you! It means so much to us to hear we've made your experience enjoyable! We appreciate your honest feedback and hope to see you next time!

August 27, 2021

Super helpful - everyone was very attentive and communicative. They made an effort to make me comfortable and make a deal we both felt was fair. More

by kateostroff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Thompson, Jason Field
Aug 27, 2021 -

Autonation Subaru Carlsbad responded

Thank you Kate for stopping by to leave Bob Baker Subaru a wonderful review! -Bob Baker Subaru Team

August 26, 2021

A A A A A A A A A A A A A A A A A A A A A A A A A More

by htubbs3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Sterbenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Sonstein
Aug 27, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the five-star rating!

August 26, 2021

Without exception staff members are welcoming, thorough, and efficient. Service manager exceptionlly patient and deserving of a medal. Witnessed mature handling of an unreasonably irate individual who was e More

by brodeurwm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues, Zach Lenfesty
Aug 27, 2021 -

Autonation Subaru Carlsbad responded

Thank you for these wonderful comments about your team! It means a lot to hear that you had a great visit with us and we hope we can be of service to you again in the future. Take care! - Bob Baker Subaru

August 26, 2021

Zach was super helpful and addressed my concerns. I appreciate the Bob Baker team going above and beyond to resolve my issues. Thank you for the help! More

by cmschmied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Aug 27, 2021 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to leave us your kind words and five-star review! Zach and the Bob Baker Subaru team appreciate your confidence in us! See you next time!

August 26, 2021

Luis and Dustin were wonderful. Luis on the phone sold me the car. He was great. Dustin explained how everything worked. He was courteous to my daughter and my son. He was patient with me. More

by MimiBoop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis on the phone , Armando Rodrigues, Dustin Thompson
Aug 27, 2021 -

Autonation Subaru Carlsbad responded

Thank you so much for leaving our team this excellent feedback! We're so happy Luis and Dustin made your visit so enjoyable! We appreciate the five-star rating!

Aug 27, 2021 -

MimiBoop responded

Give Dustin an "Atta Boy" at your next Team Meeting. A raise would be good, or at least a dinner out. He went above and beyond the call of service.

August 25, 2021

Zack in the service department went above snd beyond trying to troubleshoot our radio/touchscreen issue. He was amazing and communicated with us. Thank you More

by Jeannie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Aug 25, 2021 -

Jeannie responded

Great Customer service!

Aug 26, 2021 -

Autonation Subaru Carlsbad responded

It was our pleasure to assist you, Jeannie! We're glad to hear Zack took great care of you during your recent visit with us and we hope we can be of service to you again in the future. Take care! - The Bob Baker Subaru Team

August 25, 2021

This was one of the best and easiest auto repair experiences I’ve had. I will be emailing the dealership with a more in depth review. More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando and Dustin, Norman Amabile, Zach Lenfesty
Aug 26, 2021 -

Autonation Subaru Carlsbad responded

This review means more to the Bob Baker Subaru team than you know, Patty! Thank you so much for letting us know we've made this a five-star experience for you! We look forward to reading the email review! We'll see you next time!

August 24, 2021

Great customer service. My car representative is very polite and informative. The text message notifications are prefect. I like the reminders and updates. Thank you guys for your hard work. More

by nyshekaturner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Aug 25, 2021 -

Autonation Subaru Carlsbad responded

We're glad to hear the Bob Baker Subaru team showed you a five-star service visit! Thank you for letting us care for your vehicle!

...
132
...