Autonation Subaru Carlsbad

The service was great. Unfortunately it took 4- 5 hours to diagnose while I waited there outside in the heat until I couldn't stand it, then inside.. Finally it was decided that it couldn't be fixed that d to diagnose while I waited there outside in the heat until I couldn't stand it, then inside.. Finally it was decided that it couldn't be fixed that day and I was given a loaner car to go home. I appreciate the inspection fee being waved (which I had paid for in Sept. with no diagnosis). Also the deductible fee was waived, so the total outcome was very good. More

I had a very good experience. The team was very nice and took care of my Outbacks service. I will definitely come back for my next oil change. took care of my Outbacks service. I will definitely come back for my next oil change. More

Great service and willingness to assist me, even though I did not schedule a. Appointment- Thanks Andrew for your great customer service!!! Way to go! did not schedule a. Appointment- Thanks Andrew for your great customer service!!! Way to go! More

Every associate is always so nice and they try to get you on your way quickly which is great when your in a hurry! The liner car was also great on your way quickly which is great when your in a hurry! The liner car was also great More

The team was very professional and extremely courteous. I felt the service was prompt and streamlined, the free car wash was a fantastic surprise to say the least! felt the service was prompt and streamlined, the free car wash was a fantastic surprise to say the least! More

Appointment made with ease for service. Done on time with minimal time inconvenience. Professional performance and friendly demeanor. Highly recommended for all Subaru warranty and repairs. minimal time inconvenience. Professional performance and friendly demeanor. Highly recommended for all Subaru warranty and repairs. More

Overall great experience in buying my car. When arriving at the dealership the staff made me feel welcomed. I think the gentleman named Forester helped me with the online application. Jason field helped me at the dealership the staff made me feel welcomed. I think the gentleman named Forester helped me with the online application. Jason field helped me with the buying process. He was great in helping and answering all my questions. Will definitely recommend this dealership base on my experience. More

They were efficient and told me all about the service. The tech was willing to stay bit late for me to arrive from orange county. Very friendly. The tech was willing to stay bit late for me to arrive from orange county. Very friendly. More

Fantastic people every single one of these people exude friendliness and trust. Seems like everyone is hustling to keep their customers happy. Excellent service department friendliness and trust. Seems like everyone is hustling to keep their customers happy. Excellent service department More

I had several small accessories installed plus a trailer hitch (including trim kit and wiring harness) and the Ceramic Shield. When I scheduled the appointment I was told this was a lot of work so they wou hitch (including trim kit and wiring harness) and the Ceramic Shield. When I scheduled the appointment I was told this was a lot of work so they would need the car dropped off for 2 full days. To my surprise they called me a few hours after I dropped off my vehicle and said it was ready. They said there was a cancellation and were able to finish everything sooner than expected. I was very skeptical and sure enough the interior which they said they did, didn’t look touched. I paid big $$$ for the Ceramic Shield for inside and outside the vehicle. There was a light film of dust and some dog hair on the dash from when I brought the car in. No big deal as I drove off — maybe the dash doesn’t need the Shield. Then when I got home I noticed there was some dirt smug marks on my seats from my kids that hadn’t been wiped off. Then I noticed the carpet was not vacuumed. So if they put the Ceramic Shield on the inside like they said they did, did they not clean it or wipe it down before? It looked untouched to me. More