Autonation Subaru Carlsbad

Zach Lenfesty is the reason I come here. His service is top notch! He’s always transparent with everything and keeps you updated on status of your service. top notch! He’s always transparent with everything and keeps you updated on status of your service. More

Service was efficient and organized. I pulled in, was helped within a few minutes, waited 5 minutes for a loaner car, and was on my way. Service took less time than expected, pickup was fast and easy. helped within a few minutes, waited 5 minutes for a loaner car, and was on my way. Service took less time than expected, pickup was fast and easy. More

I’ve always had good service at this location. Questions I asked are always answered and most services I can wait for. The waiting room is pleasant. I have bought 2 Subarus from this dealership. I asked are always answered and most services I can wait for. The waiting room is pleasant. I have bought 2 Subarus from this dealership. More

Quick oil change tire rotation multi points inspection. Could have received a car wash but did not want one due to that fact that I had just washed it earlier that day. 50 minutes in and out. Could have received a car wash but did not want one due to that fact that I had just washed it earlier that day. 50 minutes in and out. More

Had a great experience at this dealership. Yuri, our rep, took care of us and was pleasant and answered all of our questions to the best of his knowledge to make the best decision. took care of us and was pleasant and answered all of our questions to the best of his knowledge to make the best decision. More

I prefer going to my Subaru dealership in Bakersfield, Ca. Bob Baker Subaru pushed the wait time for the recalls on my car. I would not go there to get my car serviced their again. Ca. Bob Baker Subaru pushed the wait time for the recalls on my car. I would not go there to get my car serviced their again. More

Thank you JP for your professionalism and service for my Crosstrek. You made a good diagnosis and fixed the problem. The one day rental was an unexpected bonus. Maybe I’ll look at Foresters next. Crosstrek. You made a good diagnosis and fixed the problem. The one day rental was an unexpected bonus. Maybe I’ll look at Foresters next. More

Average rating because when I called the salesman said Average rating because when I called the salesman said that the vehicle I wanted with the options I wanted and the color I wanted was in stock. When Average rating because when I called the salesman said that the vehicle I wanted with the options I wanted and the color I wanted was in stock. When I got to the dealership the car was not in stock because the pandemic left them with only a limited supply or choice. Yes we finally bought one, however never took delivery because it needed a new computer, wiring harness, fuel pump, and other items which weren’t going to be shipped for 15 to 20 days. We canceled the order. On the day we canceled miraculously they said they got everything fixed and we could pick it up that day. Life doesn’t have those kinds of miracles. We are waiting for the 2022s and will probably buy from another dealer. More

They took me car in in relatively short notice and had it serviced in just a few hours. When I went to pick it up, it was washed and out just after i arrived serviced in just a few hours. When I went to pick it up, it was washed and out just after i arrived More

Rep. Ferrer was great - I was getting an oil change and I thought I just needed some additional freon, but it turned out there were multiple recalls including the condenser. Arrangements were made to take a thought I just needed some additional freon, but it turned out there were multiple recalls including the condenser. Arrangements were made to take a loaner car so I could get to an appointment and when I was done, everything was taken care of and my air conditioning is back online. Very happy with the service provided! More