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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,130 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,130 reviews

July 19, 2021

Great sevice very happy with my car !!! Thanks guys !!!I would highly recommend to my friends and family!!! Place is clean and comfortable!!! I will definitely do business again !!! More

by davidallison123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile
Jul 20, 2021 -

Autonation Subaru Carlsbad responded

You are very welcome! Thank you for choosing Bob Baker Subaru, we look forward to your next visit!

July 19, 2021

Service associate Julian was efficient and helpful and made the overall experience the best we’ve had there. The drop off went quickly and smoothly, the service was completed quickly, and Julian was commu More

by oceanmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Jul 21, 2021 -

Autonation Subaru Carlsbad responded

We are very happy Julian and our team provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels, from all of us at Bob Baker Subaru!

July 17, 2021

My car buying experience here was awful. I was mislead about the warranty. This is the worst car place I have ever dealt with!!! TERRIBLE SERVICE!!!! More

by Claireandsnow
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathan Thompson
Jul 20, 2021 -

Autonation Subaru Carlsbad responded

Hello Claireandsnow, I'm very sorry to hear about your buying experience and would appreciate the opportunity to speak you you to see what I can do. Please either email me or call me so we can discuss this. My name is Don Elliott, Customer Service Manager. My email is don@bobbakersubaru.com and my direct line is (760) 804-5038. I look forward to speaking to you.

July 17, 2021

Everyone was polite, friendly, and helpful. The waiting area was clean and comfortable. All required work was completed and I appreciate the car wash. I had a good experience and am confident that the wo More

by rwrrrwrj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Ferrer (?)
Jul 20, 2021 -

Autonation Subaru Carlsbad responded

We really appreciate you taking the time to leave Bob Baker Subaru this awesome review, thank you!

July 16, 2021

Service service managers and employees are always so kind, very professional, and pay attention to details. One concern I had was that the discontinued service of the shuttle. I don’t live that far from More

by lalvallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez, JP Phillips
Jul 16, 2021 -

Autonation Subaru Carlsbad responded

Thanks for your review and feedback! We apologize for any inconvenience and will pass along your comments to management.

July 16, 2021

Everyone was really kind and efficient. PJ helped me and made it so easy. They had a loaner ready for me. Great experience for me. More

by HATSFORDAYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Jul 16, 2021 -

Autonation Subaru Carlsbad responded

Thank you for choosing Bob Baker Subaru, we appreciate your positive feedback on PJ and our team!

July 16, 2021

Zach Lenfesty is the reason I come here. His service is top notch! He’s always transparent with everything and keeps you updated on status of your service. More

by nolaneeezie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Jul 19, 2021 -

Autonation Subaru Carlsbad responded

We're so happy Zach and our team could provide five-star care! Thank you for the awesome review! We'll see you at your next appointment! – Bob Baker Subaru

July 16, 2021

Service was efficient and organized. I pulled in, was helped within a few minutes, waited 5 minutes for a loaner car, and was on my way. Service took less time than expected, pickup was fast and easy. More

by SMPOIRIER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julian Perez, Freddi Derilus
Jul 19, 2021 -

Autonation Subaru Carlsbad responded

It was our pleasure to take care of you! Thanks for trusting the Bob Baker Subaru team with your service needs. Safe travels!

July 16, 2021

I’ve always had good service at this location. Questions I asked are always answered and most services I can wait for. The waiting room is pleasant. I have bought 2 Subarus from this dealership. More

by sara skol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez, Tanner Knapp
Jul 19, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your confidence in Bob Baker Subaru, and for your business. We are thankful to have you as a customer.

July 16, 2021

Quick oil change tire rotation multi points inspection. Could have received a car wash but did not want one due to that fact that I had just washed it earlier that day. 50 minutes in and out. More

by LUCAS898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
Jul 19, 2021 -

Autonation Subaru Carlsbad responded

Excellent review! Thank you for letting us know we are on the right track. We look forward to your next visit to Bob Baker Subaru!

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