Autonation Subaru Carlsbad

I brought my car in after the tire sensor screen numbers disappeared after I took it in gor service at the Temecula service center. I noticed this once I was driving home. I thought it would be as easy as r disappeared after I took it in gor service at the Temecula service center. I noticed this once I was driving home. I thought it would be as easy as resetting the system since it was triggered from the service of replacing recalled parts and topping off tire pressure. Not the case. The service tech told me that something had caused the sensors to go out and after almost 3 hours of waiting, proceeded to show me one of my tires with the rim off that held about 3 cups of dirty water. He claimed the water must have gotten trapped in my tire when it was patched over 18 mo this ago. Yet the rim was not rusted. It made absolutely no sense that now, after my car being serviced, that the sensor decided to go out after water had been sitting in my tire for months. I didn’t buy it and either did my original service advisor in Temecula. Bob Baker refused to replace the sensor under warranty, yet John Hine in Temecula offered to do so immediately. This is criminal as there is no way that so much water could have been sitting in my tire for over 18 months without me or the service advisors noticing it when my tires were rotated and checked. I won’t be going back to Bob Baker since I see your advisors as crooks and scammers. More

I buy 1 car every 20 years, I feel very secure that this I buy 1 car every 20 years, I feel very secure that this Subaru Forester will last till the end of my driving years Thanks! I buy 1 car every 20 years, I feel very secure that this Subaru Forester will last till the end of my driving years Thanks! More

JP Phillips did an incredible job keeping me informed on my recall/repair of my moonroof. He credited a great deal to the serviceperson who handled my repair who was a "perfectionist" and keeps on trying u my recall/repair of my moonroof. He credited a great deal to the serviceperson who handled my repair who was a "perfectionist" and keeps on trying until he is satisfied it has been fixed correctly. More

Ask for Terry Heitger! He is the reason I happily left with a brand new Subaru Forestor. He provided excellent customer service and made the whole process go smoothly. I am so happy and pleased. with a brand new Subaru Forestor. He provided excellent customer service and made the whole process go smoothly. I am so happy and pleased. More

At the simplest level, I found the sales process to be upfront, informative and personal- would happily buy a vehicle from this dealer again. Thank you Matt! upfront, informative and personal- would happily buy a vehicle from this dealer again. Thank you Matt! More

They always try to fit me in at a time convenient for me. When I need a ride they provide one. I am so glad they are my dealer. When I need a ride they provide one. I am so glad they are my dealer. More

Helpful. Reasonable. I’m happy with the car I bought, and with the sales transaction. There’s nothing better than a Subaru. 25 words is a lot. with the sales transaction. There’s nothing better than a Subaru. 25 words is a lot. More

Customer service was top notch. From the salesperson to the finance section everyone was looking out for the customers best interest. The buying experience was a pleasure. the finance section everyone was looking out for the customers best interest. The buying experience was a pleasure. More

Happy with service finished on time, J P always friendly and helpful, I will continue to take my car there for my service needs. Thank you and helpful, I will continue to take my car there for my service needs. Thank you More

Great experience from the initial call to the same day purchase. Very professional and no pressure sale. Definitely would refer and recommend your dealership to anyone. purchase. Very professional and no pressure sale. Definitely would refer and recommend your dealership to anyone. More