Autonation Subaru Carlsbad

Julian was friendly helpful & efficient! The ladies on the office watched my purse while I walked 4 miles...THAT made an impression on me. Excellent service! the office watched my purse while I walked 4 miles...THAT made an impression on me. Excellent service! More

Manny was knowledgeable and motivated without being overbearing. The facility was well maintained and well organized. Manny followed up after we purchased the vehicle and sent us reminders about post overbearing. The facility was well maintained and well organized. Manny followed up after we purchased the vehicle and sent us reminders about post purchase care. More

My Subaru crossed the 6000 mile mark, and I purchased in Dallas, and needed my free oil filter, oil change, and tire rotation. They scheduled my appointment, got me in early, and the service was top notch!! Dallas, and needed my free oil filter, oil change, and tire rotation. They scheduled my appointment, got me in early, and the service was top notch!! Especially Erik More

They did a great job on my window replacement . Zack took care of everything i’ll be back for oil change in a few weeks thank you so much care of everything i’ll be back for oil change in a few weeks thank you so much More

The service was fast and efficient. Nice to get a car wash too. They honored the 4th free maintenance even though it was 2 and half years. Less driving due to pandemic. Did find out there is a recall no wash too. They honored the 4th free maintenance even though it was 2 and half years. Less driving due to pandemic. Did find out there is a recall not indicated in MySubaru app which I have to schedule separately from maintenance. More

Zach is great. Always takes good care. I always ask for him. Very knowledgeable, friendly and on time with repairs. I only want him as my service advisor him. Very knowledgeable, friendly and on time with repairs. I only want him as my service advisor More

I had a good experience at this dealership. I’m normally not fond of car buying. I felt I was treated with respect and was happy with the purchase. It appeared that the dealership had a great sense of tea not fond of car buying. I felt I was treated with respect and was happy with the purchase. It appeared that the dealership had a great sense of teamwork within their staff. More

Service advisors are always A+. Only complaint is the car wash. It looked like it was maybe sprayed off, but barely? Darn that’s why I like doing my oil changes there. Other than that, I do trust what the ad wash. It looked like it was maybe sprayed off, but barely? Darn that’s why I like doing my oil changes there. Other than that, I do trust what the advisors say and the technicians recommend More

Dealer was not honest about Costco discount program stating that they included the Costco discount when in fact they had excluded the car from the Costco discount program to avoid having to meet that c stating that they included the Costco discount when in fact they had excluded the car from the Costco discount program to avoid having to meet that car pricing. This was very misleading and took quite a bit of insistence for them to clarify. They utilize all the normal car dealer tricks to increase stress over your purchase and up-sell you on things you don’t need. I especially like the one where they have to disable the car alarm already active and installed on your new car unless you pay them an additional $1,000. “Now your car is at increased risk for theft and the car thieves know this”. It was a bad experience. Probably this dealer uses common disinformation practices that car dealership profit margins are built on. The industry needs an overhaul and reeducation on the customer experience. More

Julian is always so helpful when I come in, however, I was disappointed that the shuttle service has been discontinued. I did still receive the best care for my car and will continue to come back with my was disappointed that the shuttle service has been discontinued. I did still receive the best care for my car and will continue to come back with my 2016 forester. More