Back

Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,125 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
Contact Dealership

5500 Paseo Del Norte

Carlsbad, CA

92008

Directions

By Type

Showing 5,125 reviews

April 24, 2021

They are fantastic! I am always very, very pleased with Bob Baker‘s service. I would recommend Bob Baker to anyone because their services so Wonderful More

by Joan Quinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Apr 26, 2021 -

Autonation Subaru Carlsbad responded

This is a fantastic review! Thanks from the entire team at Bob Baker Subaru!

April 24, 2021

As always great service. I recommend Subaru and Bob Baker all the time. Zach was professional, knowledgeable and made me feel important. Planning on buying an EV from you in the near future. More

by sdashworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Apr 27, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the five-star rating! We're happy to hear Zach provided you with such excellent care and earned your repeat business! We're looking forward to helping you find an awesome EV soon! - Bob Baker Subaru

April 23, 2021

They really do a great job at the service Dept and it’s appreciated. The only problem I run into upon almost every visit is the small square footage of their service area. Parking is very limited. If I’m p More

by Cynthia.L.Natalie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Apr 26, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your feedback. We are glad to hear our service team is doing a great job and we will pass along your comments about our parking to management. Take care!

April 22, 2021

Tanner Knapp is very professional, very nice and friendly, he knows what he is doing, I am very satisfied Mr. Tanner Knapp's service, Thanks BobBak Subaru. More

by JCHANG92128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Apr 22, 2021 -

Autonation Subaru Carlsbad responded

Thank you for this great feedback! We're lucky to have Tanner on the Bob Baker Subaru team and will pass along your kind comments to him.

April 22, 2021

This is the second Subaru Outback we Purchase from Bob Baker. Both times we’ve been satisfied with the salesperson service. Sean went well above and beyond to please us in every way. Jaime too was very go More

by rbenedict5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime, Armando Rodrigues, Sean Madrid
Apr 22, 2021 -

Autonation Subaru Carlsbad responded

Your continued confidence in Sean and Jaime makes us feel so special! Your five-star rating means so much! Thank you so much for being part of our Bob Baker Subaru family!

April 22, 2021

All repairs went great, with the total repair job done in one week. All looks great and work just fine. Thank you. Jeremy McCalls' group did a great job. More

by prladouceur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermey McCall - Auto repair shop.
Apr 22, 2021 -

Autonation Subaru Carlsbad responded

We really appreciate you taking the time to leave Bob Baker Subaru this awesome review, thank you!

April 22, 2021

My experiences at Bob Baker Subaru service department has been awesome! Definitely an experience that is 180 from the stereotypical experience at a dealerships, and I have been through a few of them in my l More

by Amy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Apr 23, 2021 -

Autonation Subaru Carlsbad responded

We are so glad to hear our team at Bob Baker Subaru has exceeded your expectations, Amy! We're lucky to have customers like you and look forward to your continued business!

April 22, 2021

This was NOT a satisfactory experience. Only wanted a new battery, other work "found" and WAY TOO expensive. Not returning. Not buying another Subaru there. More

by Our 4th Subaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tanner Knapp
May 18, 2021 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to leave us your feedback. Customer satisfaction is important to us, and we take these reviews seriously. We're sorry to hear about your negative experience. Please contact us if you'd like to discuss this more. Thank you, Norman Amabile - Service Manager - (760) 804-5037

April 22, 2021

Workers are always very polite, friendly and helpful. I only service my car with Bob baker because it gets done in a good time and I know my car is in good hands. More

by SIBELEINVISTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Apr 23, 2021 -

Autonation Subaru Carlsbad responded

We are honored to receive your support. Thank you! We're so glad you have such faith in our service team! - Bob Baker Subaru

April 22, 2021

If you ever find yourself needing services at Bob Baker and are lucky enough to be serviced by Julian you’ll understand why he has so many thank you cards from previous clients posted in his office. Julian More

by Cece H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Apr 23, 2021 -

Autonation Subaru Carlsbad responded

We’re delighted to get your 5-star rating, Cece. Thanks so much for being a Bob Baker Subaru customer and for trusting Julian and our team to care for your ride! We'll see you next time!

...
169
...