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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,125 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,125 reviews

April 14, 2021

Hugh was great to work with - responsive and helpful with questions and finding the car we wanted. It was a very pleasant car buying experience. Highly recommend working with Hugh and this dealership. More

by alongmft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Stewart
Apr 14, 2021 -

Autonation Subaru Carlsbad responded

Thanks for the awesome review! We appreciate you taking the time to let us know about your experience working with Hugh and our team! We hope you love your new ride and come to see us again soon! - Bob Baker Subaru

April 14, 2021

Very helpful,, courteous, friendly place to want to purchase a new car from. Thanks Billy for making very simple for us to walk out with a new car. Thank You, Adolfo Rodriguez More

by arvito101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Billy Toolen
Apr 14, 2021 -

Autonation Subaru Carlsbad responded

Thanks for the 5-star review of BIlly and the Bob Baker Subaru team, Adolfo. Hope to see you again!

April 14, 2021

Great Customer Care Service Shannon was very knowledgeable and honest, kind, and made us fell really relaxed, comfortable, and a good feeling talking with her. More

by dghamilton213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Elliott, Nathan Thompson, Norman Amabile, Zach Lenfesty, Shannon Olivarez
Apr 14, 2021 -

Autonation Subaru Carlsbad responded

Thank you for sharing your kind words about Shannon. It's great to hear that she provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! - The Bob Baker Subaru Team

April 14, 2021

Very responsive, friendly staff. Mr. Phillips is a great asset to your service department. He answered all my questions and helped resolve an issue with my power windows. More

by rosspeabody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Apr 15, 2021 -

Autonation Subaru Carlsbad responded

We appreciate your positive feedback! We're lucky to have such a great team here at Bob Baker Subaru and we look forward to the opportunity to work with you again in the future!

April 14, 2021

Was fairly painless. Austin worked with me, was informative of the product and went the extra mile to help me out (literally clocking out and following me to the gas station). More

by garnerdamon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues, Austin Aguilera
Apr 15, 2021 -

Autonation Subaru Carlsbad responded

We're thrilled to hear Austin went the extra mile for you! That's what we always aim to do here at Bob Baker Subaru.

April 14, 2021

Fast. Over priced. Warranty did not cover the repairs. Car had 1988 miles. Brand new. Did not think it was my problem. Never. Checked the a\c when I bought the car. It was in the winter. My fault. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Apr 16, 2021 -

Autonation Subaru Carlsbad responded

Hi Bill, Thank you for your honest review. We appreciate your feedback and hope you'll reach out to our team with any questions or concerns. We look forward to your next service visit and encourage you to browse our available service coupons beforehand! - Bob Baker Subaru

April 14, 2021

This was a trouble light visit. Took 3 hours for a scheduled appointment. This long to plug in a diagnostic reader! This should have been an in and out in less than an hour with a service recommendati More

by richardkb
Recommend Dealer
No
Employees Worked With
JP Phillips
Apr 15, 2021 -

Autonation Subaru Carlsbad responded

I would like to look into this for you, if you can call me or provide your information I will contact you. Norman Amabile

April 14, 2021

Our experience in pursuing purchase of a new car was very good. Terrence in Sales was very patient in helping us get a car that we wanted and explaining the features. More

by John & Mary Lynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Sterbenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Rodrigues
Apr 14, 2021 -

Autonation Subaru Carlsbad responded

Thanks for visiting us at Bob Baker Subaru! We're glad you got the chance to work with Terrence, he is such an important part of the Bob Baker Subaru team. Enjoy your new ride!

April 13, 2021

This is the 5th Subaru Forester we’ve bought at Bob Baker. No high pressure and very informative about the car we bought. Dustin was excellent as our salesperson More

by miw
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues, Dustin Thompson, Shannon Olivarez
Apr 14, 2021 -

Autonation Subaru Carlsbad responded

We are thrilled that our team has earned such wonderful loyalty! Thank you for being great customers and giving us this very kind review.

April 13, 2021

Staff are always helpful. I’m very happy with service at this dealership. Appreciate that I received loaner car while windshield replaced and fixed recall of air con condenser. More

by juliemclain
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Apr 14, 2021 -

Autonation Subaru Carlsbad responded

Thank you for choosing Bob Baker Subaru, we appreciate your positive feedback!

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