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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,125 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,125 reviews

April 09, 2021

The service department was great!!!Norman and Jeremy The service department was great!!! Norman and Jeremy really took care of us. After we found out the car we bought had a nice golf ball size ding. More

by tydyforever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy 5 stars!!, Armando Rodrigues, Luiniery Batista, Norman Amabile
Apr 12, 2021 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to leave us your feedback and review. We are glad to hear our service team provided great care! If you'd like to discuss your experience with our team, we encourage you to reach out to us when you have the chance. We value you as a customer and look forward to working with you again in the future. - Bob Baker Subaru

April 08, 2021

Great experience. Professional service rider, explained every detail of my service. I would rate this experience a 10/10. Easy online scheduling, short wait time to be signed in , car ready that day. Tha More

by CJBOND25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Apr 08, 2021 -

Autonation Subaru Carlsbad responded

We are so proud to hear what a great time you had with us! Thank you for choosing Bob Baker Subaru and giving us this very kind review.

April 08, 2021

I felt that the employees wanted me to feel welcome and took care of my car with great care as if it was there own. More

by les_msg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Apr 09, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the kind words. We're happy to hear our team took great care of your vehicle. We hope you'll continue to come see us for your repairs and let us know if you have additional information to share about your visit and how we can make it a five-star experience. - Bob Baker Subaru

April 07, 2021

A new guy helped me (Rick?). He was one of the nicest and most informative staff I've met there. Great guy! I would go to Suburu more often for maintenance and oil changes but it's almost impossible to get a More

by hward2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick (Ricardo)
Apr 08, 2021 -

Autonation Subaru Carlsbad responded

We're so happy to hear how our team stepped up and provided a five-star experience! Thank you for the wonderful review and your understanding during these unpredictable times! We hope you'll continue to visit us for your next appointment and continue to make new memories in your Subaru! Take care! - Bob Baker Subaru

April 07, 2021

I went into update the starling system for my 2018 Subaru outback. Unfortunately the update took all day. While updating my car they discovered my battery, once again, did not pass. This is my third replacem More

by datesmarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Apr 08, 2021 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to leave us your review. We value customer insight, and hearing that our service team has helped you keep your trusty Outback in good shape means a lot! We will continue to support your vehicle's health and appreciate your confidence in our team! We look forward to working with you again in the future! - Bob Baker Subaru

April 06, 2021

Always great service! I appreciate that the service reps help each other to ensure all questions are answered. Convenient drop off and pick up times! More

by launakaran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty, JP Phillips
Apr 07, 2021 -

Autonation Subaru Carlsbad responded

Thanks so much for this awesome five-star review! We'll share your kind words with our service team and look forward to seeing you at your next appointment! - Bob Baker Subaru

April 06, 2021

Terry was an excellent salesperson. I appreciate his assistance and knowledge. Kelly from finance was precise and informative. 5 stars for both of them. great experience. More

by toffeewhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues
Apr 07, 2021 -

Autonation Subaru Carlsbad responded

We're so happy to hear Terry and Kelly gave you a five-star visit! Thank you for this awesome review and for choosing Bob Baker Subaru! We hope you enjoy your new ride!

April 06, 2021

Always fast and friendly service. Everyone was talking covid precautions very seriously. They are always my first choice when it comes to repairs and maintenance More

by gabdava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Apr 07, 2021 -

Autonation Subaru Carlsbad responded

Thank you so much for the glowing review! We're so happy to hear our team provides you with a level of service worthy of five stars! We look forward to seeing you at your next appointment! - Bob Baker Subaru

April 05, 2021

I had a great experience with the team at Baker Subaru. Quick and efficient service on battery issue. Great quality care, efficient and timely. Thanks Norman More

by hycarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, JP Phillips
Apr 06, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the wonderful feedback! We appreciate you trusting Norman & the Bob Baker Subaru team with your vehicle's service needs and hope to see you again next time!

April 03, 2021

Service staff is top notch and went above and beyond! They did everything that I had asked for and more! It’s little things like that that will continue to earn my business with Bob Baker Subaru! More

by clayrobert1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The two service technicians who worked on my Impreza!, Tanner Knapp
Apr 05, 2021 -

Autonation Subaru Carlsbad responded

Your review is our favorite part of this job! We're so happy to read that we've done a great job providing a great experience to you during your service visit! Thank you for being part of the Bob Baker Subaru family! We'll see you next time!

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