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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,140 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,140 reviews

February 22, 2021

Julians customer service was exceptional. He is courteous , knowledgeable and friendly Unfortunately this is the 3rd time promised a car wash and didn’t get it - More

by bethlevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Toolen , Armando Rodrigues, Norman Amabile, Julian Perez
Feb 23, 2021 -

Autonation Subaru Carlsbad responded

Thank you for visiting Bob Baker Subaru again, Beth! Julian and our team enjoy working with you, and hope to provide you with a 5-star experience next time!

February 21, 2021

My service representative was great, got me in and out with no hassle and with a smile. Thanks man. Why twenty five words are needed.... More

by Joel D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Feb 22, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your review, Joel! We appreciate your recent service visit! We hope you consider us for you consider us next time! -Bob Baker Subaru The 25-word minimum is a DealeRrater policy, not our own.

February 20, 2021

I had an issue with my car,electronics were messed up .I came in to service without an appointment.JP was awesome and accommodating. It was an unusual problem that had to be diagnosed and fixed.The service More

by LOULOUKINLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Feb 22, 2021 -

Autonation Subaru Carlsbad responded

Thanks for your confidence in JP and the Bob Baker Subaru service team! We're thrilled we could take care of everything for you and look forward to servicing you again in the future if needed!

Feb 22, 2021 -

LOULOUKINLEY responded

JP is my go to guy 👍

February 20, 2021

Julian Perez was great gave me Perfect Customer Service am Excellent service kept me informed about my Jeep Thank You for everything will be back More

by ritaseyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Feb 23, 2021 -

Autonation Subaru Carlsbad responded

We are so happy Julian and Bob Baker Subaru team earned your five stars. Thanks!

February 19, 2021

I appreciate the prompt service to my vehicle which I brought in without appointment. Bobby is always friendly and upfront regarding any issues with my car. He’s also shared with me the attention my vehi More

by jcsigler0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
Feb 22, 2021 -

Autonation Subaru Carlsbad responded

We're glad Booby could take care of you! Thanks for choosing Bob Baker Subaru for your service needs

February 19, 2021

Everyone at Bob Baker Subaru are extremely friendly and helpful. This includes service department and questions over text. Very happy that I moves to Carlsbad. More

by Bob W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Feb 22, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your confidence in Bob Baker Subaru, and for your business. We are thankful to have you as a customer, Bob!

February 19, 2021

It was a little busier in the morning than I have seen before; however, Zach’s personality and upbeat attitude was awesome and definitely put me at ease. More

by tmriggs0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Feb 22, 2021 -

Autonation Subaru Carlsbad responded

Thanks for the great review, we're glad Zach could take great care of you! We hope to see you again at Bob Baker Subaru!

February 19, 2021

Had car towed 53mi due to radiator problem. Discovered the spring in the radiator cap was faulty and needed replacing. Does this really justify $325 charge? I feel I was robbed! Under hood was cleaned but More

by tinae0
Recommend Dealer
No
Employees Worked With
JP Phillips
Mar 05, 2021 -

Autonation Subaru Carlsbad responded

Thank you for bringing this to our attention. We certainly didn't intend for this to happen, but want to review the situation and determine how we can help. Please contact our service department, Norman Amabile - Service Manager - (760) 804-5037

February 19, 2021

Excelente servicio y muy buen servicio los recomiendo todo muy fácil y mucha amabilidad un excelente equipo de trabajo y la persona que me atendió fue my amable Gracias por todo More

by jgsanchez198422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Vogel
Feb 19, 2021 -

Autonation Subaru Carlsbad responded

Gracias por tu recomendación! Lo apreciamos.

February 19, 2021

I took my car in get fixed because it broke down and took about 2 days, I would give VW A 4/5 stars.thanks More

by jessicap1398
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
Feb 22, 2021 -

Autonation Subaru Carlsbad responded

This is a fantastic review! Thanks from the entire team at Bob Baker Subaru!

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