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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,156 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,156 reviews

February 25, 2021

After I left my car shuts off when I stop now I can’t figure out how to take that feature off I never wanted that feature turned on. Very frustrating More

by aprilball82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Reynolds
Feb 26, 2021 -

Autonation Subaru Carlsbad responded

Please call Bobby at the dealership when you get time. Thanks

February 25, 2021

Zach went above and beyond to help my daughter and I with our service needs. When he realized the service issue could take a while, and that we had just recently purchased the pre owned certified car, he of More

by jsaaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Feb 26, 2021 -

Autonation Subaru Carlsbad responded

We're thrilled to hear Zach went above and beyond to help your daughter and you! Thanks for trusting Bob Baker Subaru with your service needs. We hope to see you again!

February 25, 2021

The service department was friendly and seemed very trustworthy. They took the extra time to explain everything so I would understand what the problem was. More

by phantombug1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty, William Carrasco
Feb 26, 2021 -

Autonation Subaru Carlsbad responded

Thanks for trusting the Bob Baker Subaru service team! It is always our pleasure to take care of you and hope you continue to choose us for your automotive needs!

February 24, 2021

Pretty good experience to buy in the dealer, the space was confortable and the sales person was very knowledgeable. He was very patient and he gave us our space to make the right decision for us. More

by veracarlosf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Seth Sonstein, Dustin Thompson
Feb 24, 2021 -

Autonation Subaru Carlsbad responded

We’re delighted to get your 5 star review, thanks! - The Bob Baker Subaru Team

February 24, 2021

Terrence who was our salesman and Josh who was the finance person did a great job. Thank you very much. We were very pleased with everything. More

by jlestey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein
Feb 24, 2021 -

Autonation Subaru Carlsbad responded

We appreciate you taking the time to share this awesome feedback about your experience with Terrence and Josh! Thanks for trusting the Bob Baker Subaru team with your business and please don't hesitate to reach out if there's anything else we can do for you!

February 24, 2021

Great experience. Only issue was the used car i was originally scheduled to look at/test drive was dirty. OK Ended up leasing a 2021. More

by Kjohnson4911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Montoya in Finance, Seth Sonstein, Luiniery Batista
Feb 25, 2021 -

Autonation Subaru Carlsbad responded

Thanks for sharing your experience with us at Bob Baker Subaru! Enjoy your new ride!

February 24, 2021

The service guys are always great and super friendly and informative. They are always willing to walk me through everything so I understand what’s going on with my vehicle. I always feel like my car runs so More

by fahey_chrisitine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kornik, Zach Lenfesty, Bobby Reynolds
Feb 25, 2021 -

Autonation Subaru Carlsbad responded

We appreciate your business and your review! Thanks from the Bob Baker Subaru Team!

February 23, 2021

The appointment process went well. The adviser listened to my description of the problems being experienced. He then went over work that may be needed and process that would be done to determine it. Even t More

by matthejc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Feb 23, 2021 -

Autonation Subaru Carlsbad responded

Thanks for sharing your experience with the Bob Baker Subaru service department. We appreciate your honest feedback and are glad we could address all of your concerns! Please don't hesitate to reach out if there is anything else we can do for you!

February 23, 2021

This is my second time around, leasing a new Subaru from Bob Baker....Hugh was my salesman again and he is just great! I got the car that I wanted and a great lease and it was all very easy and I know that More

by anmarasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Hugh Stewart
Feb 24, 2021 -

Autonation Subaru Carlsbad responded

We're so glad Hugh could take care of you! Thank you for your continued business with us at Bob Baker Subaru!

February 23, 2021

George Mang worked with the service department to resolve my issue. They did an excellent job! I’ve been very pleased in all of my interactions with George! More

by JTHBALLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mang
Feb 23, 2021 -

Autonation Subaru Carlsbad responded

Thanks for trusting George and the Bob Baker Subaru service team! We appreciate your positive feedback.

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