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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,140 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,140 reviews

February 17, 2021

Extremely kind, professional, and helpful. Austin Aguilera went out of his way to help me pick the best car for my needs even though I came in for a car repair, not to buy a car. More

by laxfamily2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aguilera, Nicholas Madrid, , Bill Kornik
Feb 18, 2021 -

Autonation Subaru Carlsbad responded

We're so glad Austin could help you out! Thanks for choosing Bob Baker Subaru, take care!

February 17, 2021

Good experience, very thorough , took less time than I thought, provided a very detailed invoice of the work that was being done . Would highly recommend More

by crmcmillan10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Zach Lenfesty, Bobby Reynolds, William Carrasco, Julian Perez, JP Phillips, Tanner Knapp
Feb 18, 2021 -

Autonation Subaru Carlsbad responded

Thanks for the positive feedback! It was our pleasure to take care of you. -Bob Baker Subaru Service Team

February 17, 2021

Appreciate Will’s attitude. Great job at explaining what was done. Service terms and expectations were clearly communicated. Overall great job which is what I’ve come to expect from Bob Baker. More

by tmarkgilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
Feb 18, 2021 -

Autonation Subaru Carlsbad responded

We're grateful to have you as a Bob Baker Subaru customer! Thank you for the kind words about our team and we'll see you next time!

February 17, 2021

Excellent customer care and service department. Excellent communication on issues that need to be addressed. Easy drop off and pick up system. My Impreza is a great car! More

by carolfcon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Feb 18, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your kind review of the Bob Baker Subaru team! We appreciate you trusting us with your service needs and look forward to your next visit!

February 16, 2021

I took my Subaru Forester in for it's first scheduled maintenance to Bob Baker Volkswagen Subaru in Carlsbad & had a great experience. I had a scheduled appointment time & was greeted right as I pulled More

by janethager1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
Feb 16, 2021 -

Autonation Subaru Carlsbad responded

Thanks for trusting the Bob Baker Subaru service team! We're glad Erik and our team could take care of you, and we hope to see you again!

February 16, 2021

Uzair Tahir was so knowledgeable and helpful with the whole process. Lance was invaluable offering more information and reassurance that some detail items would be taken care of. Nick in finance made the More

by ledgarian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzair Tahir, Lance and Nicholas Madrid, Nathan Thompson
Feb 17, 2021 -

Autonation Subaru Carlsbad responded

Thank you for this awesome five-star review! We're so pleased Uzair and Lance could make your shopping experience so informative and comfortable! We appreciate you taking the time to tell us how Nick could help make financing a better experience, and we are grateful to you for choosing Bob Baker Subaru!

February 16, 2021

Guys that helped me out were amazing. They stayed late in order to help me get a new car. My first lease and thanks to these guys I had a really great experience! Also price wise, AMAZING deal. More

by margotlavell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues, Hugh Stewart, Sam Said
Feb 16, 2021 -

Autonation Subaru Carlsbad responded

All of us at Bob Baker Subaru are happy to see this wonderful feedback! Thank you, Margot!

February 16, 2021

Thanks for the new car. Love it, Dustin was great. We were looking for a new car, and it could have been a Toyota or Honda- but that service and 0% drew us in. More

by markhanlen79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Dustin Thompson
Feb 17, 2021 -

Autonation Subaru Carlsbad responded

You are very welcome! Thanks for choosing Bob Baker Subaru. Enjoy your new ride!

February 15, 2021

Brought my car in with an issue with the Eye Sight Sensor. Feel my issue was not handled well and that my concern for safety was not taken seriously. Calls were not returned or took 2 days to respond. More

by shawnhoman26
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Austin, William Carrasco
Feb 16, 2021 -

Autonation Subaru Carlsbad responded

Sorry we was not able to duplicate your concern, If Kearney Mesa does not work out and you want to give us another try please let me know. Norman

February 15, 2021

William was extremely helpful and kept me 100% updated. Car was with Bob Baker for 7 weeks and William was extremely helpful and kept me 100% updated. More

by tanyam2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
Feb 16, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the positive feedback! We appreciate you trusting the Bob Baker Subaru team with your vehicle and are glad that William kept you fully informed throughout the process. Thanks again and please don't hesitate to reach out if we can be of further assistance!

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