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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,124 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,124 reviews

February 15, 2021

I have been very happy with my Subaru and all the associates at Bob Baker Subaru- from sales to JP in service. Thanks so much! More

by marycalahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Feb 16, 2021 -

Autonation Subaru Carlsbad responded

Thank you for being a Bob Baker Subaru customer! We're grateful for your support and look forward to your next visit with us!

February 15, 2021

My experiences at Bob Baker Subaru have always been the same. Always quick and friendly with good attention to detail. Julian Perez in particular, has been a pleasure to work with! More

by duncan4mcs
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Feb 16, 2021 -

Autonation Subaru Carlsbad responded

Thanks for being a Bob Baker Subaru customer and for providing this positive feedback! It means so much that we can deliver consistent, dependable service!

February 15, 2021

Julian is an outstanding advisor, a definite asset to your team! Took great care of my 19 Wrx sti. Kept me up to date with the status of my car the entire time it was there. More

by sgalbraith760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Feb 16, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the kind feedback! We're definitely lucky to have Julian on our team and we can't wait to share your review with him. Thanks for trusting the Bob Baker Subaru team with your WRX STI - we hope to see you again next time!

February 15, 2021

Jason was AMAZING!. We had not bought a new car in a long time. He answered all our questions, and made the process so comfo rtable. More

by Penny Bishop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janette Cruz, Seth Sonstein, Jason Field
Feb 16, 2021 -

Autonation Subaru Carlsbad responded

We're so glad to hear this, Penny! Thanks for sharing your buying experience with Jason at Bob Baker Subaru! We'll see you on the road!

February 15, 2021

Best salesman EVER Thank you George!! Very helpful during sale and with explaining all the buttons and features. My last car was 20 yes old. More

by mpegg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Rodrigues
Feb 15, 2021 -

Autonation Subaru Carlsbad responded

Wow! Thank you for this great feedback! We will be sure to pass along your kind words to George! See you next time at Bob Baker Subaru!

February 14, 2021

Bryan was super friendly and quick to determine what needed to be done. Offered a couple of different options for service and allowed me to make decisions without any pressure. Keep him around and you'l More

by eileenydeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kobara
Feb 16, 2021 -

Autonation Subaru Carlsbad responded

We're glad Bryan could take care of you! We're lucky to have him on the Bob Baker Subaru service team. Take care!

February 14, 2021

Hugh is the man! We had a great time purchasing our vehicle from Bob Baker. We are so excited about our new Subaru and all the adventures it opens up for us. Hugh helped us figure out what vehicle was More

by m.david.douglas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy that went over our lease options when signing was great too!, Hugh Stewart
Feb 15, 2021 -

Autonation Subaru Carlsbad responded

Thank you so much for the wonderful review! We're glad that Hugh had the opportunity to assist you and we wish you many happy travels in your new Subaru! Thanks again and please don't hesitate to reach out if there's anything else we can assist you with! - The Bob Baker Subaru Team

February 13, 2021

The service was great but they need to stop the follow ups. I won’t stop getting calls, texts or emails about the service which makes me not want to go back. More

by alexahaisan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luiniery Batista, Bobby Reynolds
Feb 16, 2021 -

Autonation Subaru Carlsbad responded

Thank you for visiting our team at Bob Baker Subaru!

February 13, 2021

I had an appointment for 36,000 mile service. Even with an appointment! I waited 2 hours for an oil change. I received two follow up calls a week later and they said they didn’t run my credit card after le More

by markbessent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco, Tanner Knapp
Feb 17, 2021 -

Autonation Subaru Carlsbad responded

Hi Mark, we're sorry to learn about your negative service appointment. We'd like the opportunity to make this up to you. Please contact me at your earliest convenience, Norman Amabile - Service Manager - 7608045037

Feb 24, 2021 -

markbessent responded

Hi Norman. I went ahead and made an appointment for the 4 wheel alignment through your website. My appointment is 10:45 tomorrow morning. Thank you for taking care of this. Cheers!

February 12, 2021

Joey and Vanessa were efficient and pleasant to be around. Made the whole process very quick and painless. Out of there in less than 3 hours! More

by maciasvictoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa and Joey , Armando Rodrigues
Feb 12, 2021 -

Autonation Subaru Carlsbad responded

We're thrilled to hear Joey and Vanessa could make the whole experience quick and painless! Thanks for choosing Bob Baker Subaru, we'll see you on the road!

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