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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,124 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,124 reviews

February 11, 2021

Good service but I did get way too many interactions: I would prefer having one confirmation email, no reminder at all and no more than one request for a survey More

by COME.RACZY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name, you guys should know and already asked me to provide feedback about that employee
Feb 12, 2021 -

Autonation Subaru Carlsbad responded

We appreciate you taking the time to leave us your feedback; this is an important part of our growth process. Thank you for working with our team at Bob Baker Subaru, and we hope you'll visit us again soon!

February 11, 2021

Bob Baker repaired my vehicle in a timely manner. They promised and delivered on that promise. They did not take advantage of me for being a woman who doesn’t know a lot about cars. More

by kdkyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Feb 12, 2021 -

Autonation Subaru Carlsbad responded

Thank you so much for your nice five-star review! We're glad to hear you feel confident bringing your vehicle to our service center for repairs and that we could help you feel at ease. We appreciate your business and look forward to seeing you at your next service visit! - Bob Baker Subaru

February 11, 2021

Overall great experience! My only complaint would be having to come back the next day to sign another document that the finance dept forgot to have signed. More

by jsaalfeld7
Recommend Dealer
Yes
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Rodrigues
Feb 11, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your feedback! We apologize for any inconvenience and are glad it was an overall great experience! Take care!

February 10, 2021

My experience was excellent through the entire process. Christy took the absolute best care with me and my girlfriend, and the entire process was a real pleasure. Christy is an all star sales person. More

by zlarson39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues, Christy Vogel
Feb 10, 2021 -

Autonation Subaru Carlsbad responded

We are grateful for your 5-star review. It means the world to us here at Bob Baker Subaru!

February 10, 2021

Brenden was very professional, courteous and got the service done in a timely matter. It was so busy that he washed my vehicle himself to get me out on time as I had another appointment. Also ordered a More

by cwrocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Pendatrossi
Feb 10, 2021 -

Autonation Subaru Carlsbad responded

Thanks for sharing your experience with Brendan at Bob Baker Subaru! We're so glad he could take great care of you and get you out on time for your appointment! We look forward to your next visit with us!

February 10, 2021

Good, fast, efficient service. The people are super helpful and nice. I never have any issues when I take my car in. Would recommend to friends and fam. More

by mseif7520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Feb 11, 2021 -

Autonation Subaru Carlsbad responded

We are honored to receive your support. Thank you! - Bob Baker Subaru Team

February 10, 2021

Excellent treatment by Eric and crew. Very accommodating and informative. Plus they were all adorable with my book! I left feeling very confident that my car was safe to drive. More

by krmchugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 11, 2021 -

Autonation Subaru Carlsbad responded

We're happy Eric and the Bob Baker Subaru crew could take great care of you! It's great to hear you left feeling confident and safe! Take care!

February 10, 2021

Your service department met all of my expectations, thank you. It’s unfortunate that the parts suppliers are not able to deliver in a timely fashion due to the Chinavirus. Otherwise I would have got my car b More

by 9111683
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Feb 11, 2021 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to leave us a review and share this feedback. Our service department is working hard to source parts in a timely manner and we appreciate all our customers' patience. Thanks again!

February 10, 2021

Great service from service dept. On original short survey I checked wrong button. I had great experience. Iwillreturn for more good service. Jack Boyce 760 484 1460 More

by jack.boyce.lmft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Feb 11, 2021 -

Autonation Subaru Carlsbad responded

Thanks for the 5-star review, Jack! We really appreciate it!

February 09, 2021

Had a good experience during my purchase of the Crosstrek Sport. Bill Toolen did what I wanted and got me a good price. Test drive was easy and I got to drive for a reasonable time so I could see if liked th More

by TS.31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Toolen, Seth Sonstein
Feb 09, 2021 -

Autonation Subaru Carlsbad responded

Congrats on your Crosstrek Sport! We're so glad Bill could assist you on your visit and delivered a 5-star experience! Thanks for choosing Bob Baker Subaru!

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