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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,132 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,132 reviews

February 08, 2021

Polite and professional service members! I came in for warranty service on my Subaru Outback. The work was completed in the time promised. My car was kept protected and sanitized before I drove it. More

by veganbecause
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Feb 09, 2021 -

Autonation Subaru Carlsbad responded

It was our pleasure to take care of you! Thank you for this great review, it means so much to all of us at Bob Baker Subaru!

February 08, 2021

JP was wonderful as always!! Give that man a raise he’s the BEST!! He always gets the job done and is efficient. His customer service skills are truly the best I’ve ever seen @at car service Dept! More

by lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Feb 09, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your five-star review, Lisa! We're so pleased to hear JP gave you such a wonderful experience during your visit to our service department! We look forward to seeing you at your next appointment! - Bob Baker Subaru

February 08, 2021

I have Great confidence in services provided. Appreciate consistently working with Bobby Reynolds. He knows me over the years and I trust him. Thanking you! More

by cejackson047
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
Feb 09, 2021 -

Autonation Subaru Carlsbad responded

Thank you for leaving us your five stars! We're glad Bobby has continued to provide you with an awesome experience and given you the confidence in our team at Bob Baker Subaru! We appreciate your continued business, and we look forward to seeing you again soon!

February 08, 2021

I had a great experience with the dealership. Would definitely recommend to friends and I would point them to Billy. He was super helpful in helping me find what I needed. I don’t see his pic below but More

by garretthapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Toolen
Feb 09, 2021 -

Autonation Subaru Carlsbad responded

We’re glad we could deliver a 5-star experience, Garrett! Thanks for taking the time to leave us this great review!

February 08, 2021

JP and the service department were incredible. They were timely, accommodating to my work schedule, and did excellent work on the vehicle. Convenient location with professional staff and service. More

by brian.huysman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Feb 09, 2021 -

Autonation Subaru Carlsbad responded

We are honored to receive your support, Brian. Thank you! - Bob Baker Subaru Team

February 08, 2021

Always a pleasure dealing with the helpful & kind crew at Bob Baker! The communication, scheduling parts ordering & level of service is great. Thanks JP! See y'all soon ;-) More

by ER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Feb 09, 2021 -

Autonation Subaru Carlsbad responded

Thank you for these kind words! We're lucky to have customers like you at Bob Baker Subaru! See you next time!

February 06, 2021

Great experience. Everyone here makes you feel like Great experience. Everyone here makes you feel like family. Thank you so much to all who helped me chose a wonderful automobile. And for the s More

by cardany63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby and Luis , Seth Sonstein, Christy Vogel, Bill Kornik
Feb 08, 2021 -

Autonation Subaru Carlsbad responded

We're happy to have you as a part of the Bob Baker Subaru family! Thank you for your positive feedback, it means so much to all of us here.

February 06, 2021

Service was fast. I was early to my appointment and they were still able to take care of my car's needs. Everyone was friendly and the service waiting room was very clean More

by Alexis Panter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Thompson
Feb 08, 2021 -

Autonation Subaru Carlsbad responded

We are so happy our Bob Baker Subaru team earned your five stars. Thanks, Alexis!

February 06, 2021

Bought my Subaru Forester Sport a year and a half there. Very easy trans action and when I told them exactly what I wanted and it wasn't on their lot. Then wete able to obtain the vehicle within 24H. Then More

by LUCAS898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Collision dept.
Feb 08, 2021 -

Autonation Subaru Carlsbad responded

Wow! We're so glad to hear that our team could help you get your Forester Sport back in like-new condition in under three weeks! Having a vehicle involved in a collision is always a scary experience, and we're relieved you were not in it at the time it happened! Thank you for taking the time to tell us your experience and for letting us know how we earned your five stars! Stay safe out there! - The team at Bob Baker Subaru

February 05, 2021

The service team addressed my issues in a timely manner with friendly and clear communication. I came in for a check engine light and the service tech found another unrelated potential issue and addressed More

by Rkeesee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds, William Carrasco
Feb 05, 2021 -

Autonation Subaru Carlsbad responded

We're happy we could help! Thank you for this positive feedback and for choosing Bob Baker Subaru for your service needs. We hope to work with you again!

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