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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,132 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,132 reviews

February 05, 2021

Easy to schedule Service and easy to get car serviced...very satisfied, JP made certain I was well taken care of. Why 25 word minimum? More

by jrlofca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Feb 05, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your 5 stars! Customer feedback is super important to us at Bob Baker Subaru. The 25-word minimum is set by DealerRater, not our dealership. We apologize for any inconvenience!

February 05, 2021

Always friendly and quick. Bobby usually takes good care of me. Surprised he took a day off. Was not surprised other team members took great care of me that day. More

by cpsampson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
Feb 05, 2021 -

Autonation Subaru Carlsbad responded

We're happy we could take great care of you! Thanks for being a Bob Baker Subaru customer. See you next time!

February 05, 2021

Complicated arrival process. Everyone standing around. Not clear what we need to do. Uncomfortable situation. At Audi someone runs up and takes you to where you need to be More

by surettecournoyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
Feb 08, 2021 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to tell us about your visit to Bob Baker Subaru. We want to discuss your experience in more detail to see how we can improve if you'd be interested. Please contact us at your earliest convenience. Norman Amabile - Service Manager - 760-804-5037

February 05, 2021

Staff was print and friendly. Waiting area seating was well spaced for comfort and Covid-19 safety. Was asked if I wanted a car wash. I said ok, but it did not happen. That was ok due to the volume of cus More

by randy-curtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 08, 2021 -

Autonation Subaru Carlsbad responded

Thank you for telling us about your experience at our service center. We appreciate you taking the time to leave us this five-star review, and we look forward to seeing you at your next service visit. Please don't hesitate to contact our team at Bob Baker Subaru with any questions or concerns in the meantime!

February 05, 2021

Appointment was on time and quick. Loaner car readily Appointment was on time and quick. Loaner car readily available and all work was completed as promised. Pick up of car next day also done quickly. More

by frankmazzulo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 08, 2021 -

Autonation Subaru Carlsbad responded

We're so glad to hear that your visit to our service center was quick and easy for you! Thank you for taking the time to let us know about your five-star experience, and we look forward to seeing you at your next service visit! - The team at Bob Baker Subaru

February 05, 2021

I have purchased eight automobiles from Bob Baker Subaru/Volkswagen. I have seen employees change over the years but the integrity of the dealership has been consistent. The team in the service depar More

by jrcoulter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Elliott, Nathan Thompson, Norman Amabile, Zach Lenfesty, Bobby Reynolds, William Carrasco, Julian Perez, JP Phillips, Tanner Knapp
Feb 08, 2021 -

Autonation Subaru Carlsbad responded

Wow! Eight vehicles from our dealership! We're impressed and truly appreciative! We're glad to hear that our team continues to provide you with a five-star experience each time you visit Bob Baker Subaru! Thank you for leaving us this excellent five-star review and for being part of our family!

February 04, 2021

Best car service in town. Attentive fast and courteous! Tanner is the best he has been helpful to me every time I bring my car in. It is because of him I will be buying another new Forester in the next yea More

by cohen.holly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Feb 04, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your confidence in Tanner and the Bob Baker Subaru service team! We look forward to helping you with your future purchase!

February 04, 2021

It was a fast and easy experience. Everyone was friendly and helpful, and you had the car I wanted at the price I wanted. No haggling was needed! More

by bbrowan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elibeth, Dustin Taylor, Armando Rodrigues, Christy Vogel
Feb 04, 2021 -

Autonation Subaru Carlsbad responded

We’re delighted we could deliver an excellent experience! Enjoy your new ride! - Bob Baker Subaru Team

February 04, 2021

The service department at Bob Baker Volkswagen Subaru is professional, knowledgeable, fair and friendly. Thank you, Erik and crew, for taking such good care of me and my Ascent! More

by KW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lopez, Norman Amabile
Feb 04, 2021 -

Autonation Subaru Carlsbad responded

Thanks for trusting the Bob Baker Subaru service team! We're always happy to take care of you!

February 04, 2021

Corrected problem this time in less than a day. Three estimators worked together. I have not tried ac since repair. I hope it holds this time. More

by dalestub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan, Zach Lenfesty, JP Phillips
Feb 05, 2021 -

Autonation Subaru Carlsbad responded

Thanks for your feedback! We appreciate you choosing Bob Baker Subaru for your service needs.

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