Autonation Subaru Carlsbad

Great experience working with Christy. This was the second Subaru we have bought from her within 12 months. The dealership is well run and also has good safety protocols in place for COVID prevention second Subaru we have bought from her within 12 months. The dealership is well run and also has good safety protocols in place for COVID prevention. More

I had a great experience here. I went in for a last-minute appointment, and Tanner was very helpful and communicative. They went above and beyond to make sure that everything in the car was workin last-minute appointment, and Tanner was very helpful and communicative. They went above and beyond to make sure that everything in the car was working properly. More

What a pleasure to work with Bill Kornik and his team ...they made the purchase of my used Mazda a dream come true. And totally COVID safe !!! ...they made the purchase of my used Mazda a dream come true. And totally COVID safe !!! More

Car maintenance was completed as required. Service took estimated amount time. Service adviser kept me updated. Covid precautions including wearing masks and sanitation of common surfaces was performed. estimated amount time. Service adviser kept me updated. Covid precautions including wearing masks and sanitation of common surfaces was performed. More

The service I received was excellent. Zach listened to my issue and was very professional. The work on my car was done in a timely manner. issue and was very professional. The work on my car was done in a timely manner. More

Very good and friendly service. Worked with me to fix a recall on short notice and were able to accommodate me quickly and fix the vehicle recall on short notice and were able to accommodate me quickly and fix the vehicle More

Service took 3.5hrs when I was told it would only take 60 to 90 minutes. Never got updated until I was looking for rep (Colton) for an update. I was given plenty of excuses, the biggest being told that “Satu to 90 minutes. Never got updated until I was looking for rep (Colton) for an update. I was given plenty of excuses, the biggest being told that “Saturdays are really busy”; however, I had an 8am appointment and I was not an unscheduled walk-in. Ended up calling out of work as available options given were not that helpful since hours of operations are limited on Saturday and by time I got off work they’d be closed. Upon receiving my car, I was told by rep (Colton) that he would call me in two weeks to schedule a complimentary detail wash/service for service taking longer than what I was promised. It’s 01/28/2021 and I have yet to receive such call or voicemail. Luckily my warranty hasn’t expired and did not have to pay out of pocket for the service done. As someone who also works in a service related industry, don’t set unrealistic expectations and make promises you can’t keep! Normally, I don’t fill these out but this time around the level of service was just horrible and below standard. More

We have been bringing our Subarus here for five years We have been bringing our Subarus here for five years now. Everyone there has always been friendly and accommodating especially in the service depa We have been bringing our Subarus here for five years now. Everyone there has always been friendly and accommodating especially in the service department . We have always received good efficient service on our vehicles. We love our Subarus! More

We have purchased vehicles from Bob Baker in the past and came back for another. We love our Subaru. Yuri took great care of us and worked diligently to obtain the vehicle we requested. came back for another. We love our Subaru. Yuri took great care of us and worked diligently to obtain the vehicle we requested. More

Well my brand new Crosstrek LTD software was not setup completely when I drove her off the lot. Was very disappointed so Bummed. George set me up with JP. It seems almost right. now. Maybe I am not usi completely when I drove her off the lot. Was very disappointed so Bummed. George set me up with JP. It seems almost right. now. Maybe I am not using a feature correctly. More