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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,130 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,130 reviews

January 10, 2021

My experience at the service department at this dealership has always been great. The staff is friendly and welcoming and always very helpful. Keep up the great work. More

by gabybeas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty, Julian Perez, Tanner Knapp
Jan 11, 2021 -

Autonation Subaru Carlsbad responded

Thanks for trusting the Bob Baker Subaru service team! It is always our pleasure to assist you.

January 09, 2021

I had an appointment at 2 but they didn’t start on my car , a 15 minute service , until 345. I could go to jiffy lube and it would be closer, faster , The service writer was nice however. More

by tomvarg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tanner Knapp
Jan 13, 2021 -

Autonation Subaru Carlsbad responded

I am so sorry for the length of time but we don't have a 15 minute service here, we want to do it right and also make sure you are safe and our technicians our safe. Going to fast could cause a issue. I understand Jiffy Lube does that but it is risky doing it that fast. Sorry that we did not meet your expectations we are sorry. Norm

January 09, 2021

Everyone is helpful and friendly. They take the time to talk with me and I am never pressured to buy anything extra. I enjoy bringing my car in. More

by rosepine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Jan 11, 2021 -

Autonation Subaru Carlsbad responded

Thank you for being a Bob Baker Volkswagen Subaru customer! We're grateful for your business and look forward to your next visit!

January 09, 2021

Jason was amazing and so patient! I appreciate him for taking the time to listen and being understanding. It made a world of difference to us!! Sean Madrid was great and made sure to take care of us. Trul More

by KLEVY588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Jason Field, Joshua Perry
Jan 12, 2021 -

Autonation Subaru Carlsbad responded

It's our pleasure to take care of you at Bob Baker Subaru! We greatly appreciate the positive feedback on Jason, Sean, and our team. We'll be sure to pass along your kind comments! Thanks again and take care!

January 09, 2021

It seems that every add-on I bought as extra from financing is not well organized and the service department is reluctant to do a good job. Basic service is fine. But I paid extra for ceramic coat More

by MovementReborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Jan 13, 2021 -

Autonation Subaru Carlsbad responded

I am sorry about that if you want I will provide a loaner car so we can perform the alignment. .Thanks for you honest feed back but we would like to address your concerns if you would like to return. Please let me know. Norm

January 09, 2021

Knowledgeable, attentiveness, good service friendly,good attitude great location nice store good scenery nice area liked the acceptability good quality excellent awesome 👏 service good treatment More

by laliaguilar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Simon
Jan 12, 2021 -

Autonation Subaru Carlsbad responded

Thank you for these kind comments! We appreciate you coming to visit us here at Bob Baker Subaru and hope to see you again in the future!

January 09, 2021

Great value. We received excellent help with the sale. We have purchased 3 cars from Bob Baker and have loved all three of our Subarus. More

by jancsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez, Tanner Knapp, Kelley Madden
Jan 11, 2021 -

Autonation Subaru Carlsbad responded

Thanks for your years of business with us at Bob Baker Subaru! We're happy you are always satisfied with your vehicles and experience with us! We'll see you next time!

January 08, 2021

Everything was great, until I came back for my battery and they’d already sent it along to be recycled. Basically, cost me an extra hundred bucks since I was going to return it where I purchased it. T More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tanner Knapp
Jan 08, 2021 -

Autonation Subaru Carlsbad responded

I am sorry, did you ask us for the battery back and we did not do that ? Norm

January 08, 2021

Everything went well and was done quickly and efficiently. This is my second lease from Subaru bob baker and it’s always gone well, thank you. More

by mcelada85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Jan 08, 2021 -

Autonation Subaru Carlsbad responded

Thanks for being a Bob Baker Subaru customer! We appreciate your business and this great review of our team!

January 08, 2021

Went in for an oil change and was in and out in under 50 minutes. Bobby was great friendly and helpful. Waaaaay better than Mossy More

by russlangstadt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
Jan 08, 2021 -

Autonation Subaru Carlsbad responded

We appreciate you taking the time to leave us a review! Thanks for your business and we'll see you next time here at Bob Baker Volkswagen Subaru!

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